The Technical Account Specialist is responsible for resolving customer support tickets and maintaining system health across Canopy deployments. This includes performing onsite technical diagnostics, troubleshooting connectivity issues, and collaborating with cross-functional teams to ensure system stability.
The Account Executive will own the full sales cycle for a wearable safety platform, targeting C-level executives and security leaders in healthcare systems. Responsibilities include generating pipeline, executing sales strategies, and managing complex stakeholder relationships to close six-figure deals.
Develop a next-generation sensing data pipeline by bridging physical hardware and cloud systems from firmware to backend services. Drive the architecture of production-grade sensing devices and build HIL automation platforms to ensure system safety and reliability.
Lead the design and evolution of scalable full-stack systems and platform infrastructure to support mission-critical healthcare workflows. Drive technical strategy, establish engineering standards, and mentor engineers to improve overall organizational velocity and quality.
Develop, enhance, and scale products by building new features and optimizing existing systems on a Kubernetes platform. Collaborate with cross-functional teams to design technical solutions and mentor other engineers to foster a culture of growth.
Develop leads and build the sales pipeline through strategic account-based research and personalized outreach to senior health system executives. Coordinate with marketing and sales teams to qualify prospects and provide market feedback to improve go-to-market strategies.
Own the company's operating model, including revenue, cost structure, and cash runway, while leading monthly and quarterly forecasting processes. Act as a strategic partner to executives by translating financial data into actionable insights and preparing board-ready materials.
Lead the design and evolution of scalable full-stack systems and platform infrastructure to support mission-critical healthcare workflows. Drive technical strategy, establish engineering standards, and mentor engineers to improve overall organizational velocity and quality.
Develop, enhance, and scale products by building new features and optimizing existing systems on a Kubernetes platform. Collaborate with cross-functional teams to design technical solutions and mentor other engineers in a remote-first environment.
Manage a portfolio of high-priority, complex enterprise healthcare accounts to ensure customer satisfaction and drive renewals. Contribute to the strategic design and scalability of the Customer Success function's processes and tools.
