The Mid-Market Customer Success Manager owns a portfolio of complex accounts, acting as a trusted advisor to drive retention, expansion, and product adoption. They are responsible for executing personalized success plans, leading executive business reviews, and independently resolving complex customer issues.
The Director of Developer Productivity will lead the engineering organization responsible for developer tooling, service platform infrastructure, and AI-native developer experience strategies. This role involves driving company-wide standardization, managing engineering teams, and optimizing the software development lifecycle to ensure high performance and reliability.
Lead the design and development of CX data intelligence solutions, including AI-driven insight agents to monitor operational health. Partner with cross-functional teams to translate complex data into actionable strategies that improve customer experience and retention.
The Program Manager will partner with leadership to translate strategic priorities into actionable plans and drive cross-functional initiatives across departments. They are responsible for operationalizing the Post Sales cadence, managing performance metrics, and ensuring clear documentation and accountability.
The manager will own and evolve the Adaptive Planning financial system while managing core FP&A cycles including forecasting, variance analysis, and executive reporting. They will also partner with cross-functional teams to integrate data and implement AI-driven automation to improve financial workflows.
The engineer will collaborate with cross-functional teams to build and scale payment platform components and next-gen payment capabilities. They will also diagnose production issues and advocate for engineering best practices including scalability and security.
The Staff ML Engineer will own the technical direction for high-impact ML initiatives, including LLM strategy and document understanding systems. They will also mentor engineers and set engineering standards for model evaluation, deployment, and production monitoring.
The SMB Sales Manager will lead and mentor a high-performing team of sales representatives to exceed revenue quotas and KPIs. They will collaborate with sales operations and marketing to optimize the sales process and drive business growth through data-driven strategies.
The Key Account Manager owns a portfolio of high-value enterprise accounts, serving as a trusted executive advisor to drive retention, expansion, and long-term success. They orchestrate multi-stakeholder relationships and lead complex contract negotiations while acting as an internal voice of the customer to influence product strategy.
Business Development Representatives are responsible for qualifying leads, building relationships with prospective customers, and generating new opportunities for the Direct Sales channel. They will conduct high-volume outbound outreach to schedule demos and discovery calls for Account Executives.
The Senior SDET will lead quality initiatives by designing and implementing automated test frameworks using TypeScript and Playwright. They will collaborate with cross-functional teams to champion testability and integrate AI-assisted tools into the CI/CD pipeline to ensure continuous delivery.
You will be responsible for prospecting, qualifying, and converting inbound leads and trials into paying customers. Additionally, you will identify customer pain points, close business, and manage a high volume of deals simultaneously.
The Senior Staff Technical Delivery Manager will serve as the primary operational partner to the VP of Engineering, overseeing high-priority programs and managing cross-functional delivery risks. They will translate complex technical progress into actionable insights for executive leadership while maintaining operational cadences across the engineering organization.
The role serves as a strategic operational partner to the VP of Engineering, overseeing high-complexity programs across platform, AI, and infrastructure. Responsibilities include managing delivery risks, coordinating cross-functional dependencies, and translating technical progress into actionable insights for executive stakeholders.
The analyst will manage strategic portfolio plans and vendor relationships while developing operating frameworks to reduce manual processes through AI and automation. They will also design advanced data visualizations and drive cross-functional alignment to support credit, fraud, and reputational risk initiatives.
You will build and deploy agentic AI systems to automate operational workflows and provide actionable business intelligence to leadership. This involves designing memory architectures for bots, managing data integrations, and productizing internal tools to scale across the organization.
You will design, test, iterate, and launch cutting-edge digital web and mobile solutions within the Integrated Experiences team. You will also collaborate with cross-functional teams to align design, product, and business roadmaps while ensuring a consistent design language.
The Enterprise Account Executive will drive revenue growth by selling B2B payment and accounts receivable solutions to enterprise suppliers. This role involves managing the full sales cycle, from pipeline generation to closing, while acting as a strategic advisor to financial stakeholders.
The Growth Customer Success Manager will drive product adoption, expansion, and subscription renewals for SMB accounts to meet monthly quotas. They will proactively monitor customer health, conduct executive business reviews, and identify opportunities for cross-sell and upsell revenue growth.
The Senior Lead Product Manager will define the multi-year vision and strategy for expanding the core Accounts Payable product into new international markets. This role involves leading cross-functional teams to deliver localized payment, tax, and regulatory capabilities while ensuring a seamless end-to-end customer experience.
The Data Scientist will design, develop, and maintain technology solutions to meet compliance obligations while analyzing data requirements from internal and external stakeholders. They will also create self-service dashboards, automate data processes, and perform deep-dive analysis to support the compliance ecosystem.
The Staff Motion Designer will lead the development and evolution of the motion discipline at BILL, creating high-bar marketing assets across various digital channels. They will act as a creative lead, mentoring team members and collaborating with cross-functional partners to drive strategic business goals.
The Lead AR Accountant will manage end-to-end billing, collections, and revenue reconciliations while ensuring compliance with GAAP and ASC 606 standards. This role involves extensive cross-functional collaboration to drive process improvements and provide actionable revenue insights for management.
The Collections Manager will lead a team of analysts to meet recovery and exposure-reduction targets while managing daily operations and performance. They are responsible for driving change initiatives, implementing automation, and fostering a culture of high performance and accountability.
The Risk Data Analyst will build data models and analyze risk trends to support the detection and prevention of fraudulent transactions. They will also create automated dashboards and synthesize data into actionable insights for the Risk Operations team.
The incumbent will lead key projects focused on fraud detection, risk analysis, and loss mitigation to optimize business processes. They will collaborate with cross-functional teams to design, execute, and monitor risk control strategies across the customer lifecycle.
The Underwriting Analyst will participate in the development and maintenance of credit strategies, loss forecasts, and risk infrastructure. They will also conduct financial analysis, evaluate predictive models, and implement tests to drive enhancements in credit performance.
The Senior Product Marketing Manager will lead go-to-market strategies for the accounting channel, focusing on acquisition, retention, and enablement. They will act as the voice of the customer to influence product roadmaps and create compelling messaging that differentiates the company in the fintech market.
The Senior Financial Analyst will act as a key financial partner to the product organization, building analyses to support data-driven investment decisions. Responsibilities include maintaining product KPI reporting, supporting annual planning, and developing business cases for new features and strategic initiatives.
You will own the end-to-end design, optimization, and governance of service processes and workflows to scale customer experience. This involves leading cross-functional improvement initiatives and partnering with teams like IT BizTech and Analytics to drive operational efficiency.
Manage the full equity lifecycle including grants, vesting, option exercises, and ESPP purchases within a SOX-compliant environment. Partner with Payroll, Legal, and Accounting teams to ensure accurate reporting and compliance for all equity-related transactions.
The Account Executive is responsible for managing the full sales cycle, including self-sourcing leads and closing new business within the mid-market segment. They will conduct professional product demonstrations and maintain accurate sales forecasts within the CRM.
The Senior Sales Operations Analyst will own end-to-end operational workflows, including data governance, reporting, and process execution. They will also serve as a hands-on administrator for the sales technology stack and provide actionable data analysis to support Sales leadership.
Manage daily revenue accounting operations and the end-to-end close cycle for subscription, transaction, and rewards revenue. Lead the design and implementation of next-generation core accounting systems to automate high-volume transaction workflows.
Serve as the subject-matter expert on complex and emerging accounting matters, researching and documenting positions under U.S. GAAP. Partner cross-functionally to ensure financial statements and disclosures are accurate, complete, and audit-ready.
Drive the architectural direction and technical decisions for BILL's core data platform, focusing on scalable infrastructure for ingestion, storage, and serving. Lead the design of complex data capabilities and mentor senior engineering staff to maintain high technical standards.
Define and execute the 3-year vision for a real-time automated rewards platform to replace manual accounting processes. Lead the end-to-end transition to a scalable engine supporting multiple internal product teams and external banking partners.
Lead the end-to-end design strategy and execution for complex financial tools and AI-powered automation experiences. Partner with product and engineering teams to simplify financial operations and elevate the overall design quality bar.
Manage and grow high-stakes embedded partnerships with a top-5 ERP platform and a top-3 U.S. commercial bank. Drive the strategic roadmap, influence product direction, and coordinate across C-suite and cross-functional teams to increase adoption and revenue.
Lead technical discussions and workshops with senior stakeholders to design and integrate financial automation solutions for partners. Coordinate cross-functional teams to deliver end-to-end technical architectures and ensure quality standards are met.
Own financial management for CRO OpEx across Sales and Marketing, including budgeting, forecasting, and variance analysis. Build dynamic revenue models and lead forecast operations to connect GTM investments to ARR outcomes.
Lead the end-to-end annual planning cycle, including revenue forecasting, headcount modeling, and territory design. Transform complex datasets into executive narratives to drive strategic action across Sales, Product, and Finance leadership.
Own the go-to-market strategy, positioning, and commercial outcomes for BILL's integration stack and developer ecosystem. Drive developer activation and partner-influenced pipeline while influencing the product roadmap based on market insights.
Own the end-to-end product strategy and roadmap for AP and virtual card issuance to drive adoption and revenue growth. Collaborate cross-functionally to deliver intuitive card experiences for SMBs, accountants, and suppliers.
Responsible for prospecting, qualifying, and converting inbound leads and trials into paying customers. The role involves identifying customer pain points and managing a high volume of deals to close business.
Manage the full sales lifecycle by prospecting, qualifying, and converting inbound leads and trials into paying customers. Responsibilities include self-sourcing 50% of the pipeline through high-tenacity outbound activity and conducting executive-level demonstrations.
Responsible for the full sales cycle, including outbound sourcing and closing new business for Spend & Expense platforms. The role involves building pipelines and demonstrating the value of BILL's products to mid-market prospects.
