Lead and execute cloud workload migrations across AWS and Azure platforms for professional services clients. This includes assessing legacy environments, designing migration architectures, and producing technical documentation like runbooks.
Anovia
17 Remote Job Openings at Anovia
Configure, deploy, and troubleshoot Aruba switching and wireless infrastructure while managing ClearPass policies for network access control. Collaborate with project teams and stakeholders to deliver technical consultation and documentation for professional services engagements.
Design and deliver soft skills and communication training programs to improve employee performance and customer experience. Conduct training needs analysis and provide one-on-one coaching to drive behavioral change.
Lead a technical team supporting CCaaS environments, serving as the primary operational point of contact for incident response and vendor coordination. Drive service excellence through SLA monitoring, technical oversight of call flows, and continuous operational improvement.
Manage medium to large customer renewals from identification to closure, ensuring SLAs and quality metrics are met. Coordinate with sales and engineering teams to analyze assets, generate contracts, and resolve invoicing disputes.
Lead the solution architecture and technical delivery of hybrid-cloud environments using Morpheus, OpsRamp, Zerto, and HPE VME. Design scalable HCI solutions and automate service catalogs while providing architectural guidance for monitoring and disaster recovery.
Design, implement, and architect scalable multi-vendor data center network solutions across hybrid and multi-cloud environments. Develop detailed HLD and LLD documentation and ensure the integration of compute, storage, and virtualization systems.
Manage large-scale, complex global project delivery including financial forecasting and budget adherence. Lead and mentor project teams of over 40 people while maintaining executive-level client relationships.
Serve as the primary point of contact for technical incidents in public safety and critical infrastructure environments. Manage the full incident lifecycle from triage and documentation to resolution and escalation while contributing to the knowledge base.
Provide Tier 2 technical support for complex Avaya communication environments, focusing on call quality and infrastructure issues. Perform root-cause analysis using packet traces and configure Avaya Media Servers and Gateways within defined SLAs.
Monitor and maintain CCaaS and UC platforms to ensure system availability and performance. Diagnose and resolve complex voice routing, IVR failures, and agent connectivity issues while automating operational tasks.
Develop and maintain modern web applications and dashboards using frameworks like ReactJS, Angular, or VueJS. Integrate frontend applications with REST APIs and implement efficient state management and authentication flows.
Provide voice and email technical support while managing the full incident lifecycle from logging to resolution. Coordinate with vendors and internal teams to ensure timely closure of tickets and maintain high customer satisfaction.
Provide voice and email technical support while following ITIL Incident Management processes to ensure timely ticket resolution. Coordinate with vendors and internal teams while performing troubleshooting for hardware, software, and network-related issues.
Develop and maintain scalable APIs and backend platforms while managing system integrations across services. Collaborate with cross-functional teams to design microservices-based architecture and ensure high performance and reliability.
The Junior Developer will assist in the design, development, and maintenance of backend and frontend applications while ensuring high-quality code. They will also collaborate with cross-functional teams to troubleshoot issues and support API integrations.
Develop and maintain modern, scalable web applications and dashboards using ReactJS, Angular, or VueJS. Collaborate with backend, product, and UX teams to integrate APIs and ensure high-performance, accessible user interfaces.
