Provide technical support via voice and email while managing the incident lifecycle from logging to resolution. Coordinate with vendors and internal teams to ensure timely closure of tickets and maintain high customer satisfaction.
The Marketing Operations Manager will oversee the outbound go-to-market engine, including HubSpot administration, email deliverability, and paid media performance. They are responsible for producing campaign assets, managing data quality, and delivering performance reporting to leadership.
The Program Manager will maintain and develop the ISO/IEC 27001 Information Security Management System while coordinating internal and external audit activities. They will also lead technical and operational security initiatives from scope definition through to successful implementation.
The role involves providing technical support for the Radio Online (ROL) application and conducting comprehensive integration and system testing. You will also manage defects in Jira and develop system rules using JavaScript within an Agile team environment.
The Service Delivery Coordinator is responsible for assigning reactive service tickets to technical resources and managing the dispatch process to ensure timely resolution. They also monitor ticket queues, coordinate with clients and internal teams, and report on resource utilization and service metrics.
The System Administrator will install, configure, and maintain enterprise infrastructure, specifically focusing on Zabbix monitoring environments. They will also provide Tier 2/Tier 3 support for Linux and Windows servers, networking services, and cloud-based platforms.
You will build next-generation agentic AI systems that bridge raw data with actionable intelligence. This involves creating autonomous agents capable of reasoning, searching, and executing complex workflows integrated with collaboration tools.
The Systems Upgrade Specialist is responsible for planning, scheduling, and executing remote software upgrades for emergency call handling systems. They will collaborate with engineering teams and customers to ensure platform stability, performance, and compliance with regulatory standards.
Provide Tier 2 technical support for Avaya communication environments by troubleshooting complex VoIP and infrastructure issues. Document all site information and troubleshooting steps while collaborating with end users and field technicians to ensure system reliability.
Provide voice and email technical support while managing the full lifecycle of incidents according to ITIL processes. Troubleshoot hardware, software, and networking issues while maintaining clear communication with internal and external stakeholders.
The Sr. System Administrator provides technical support for workstations, servers, and line-of-business applications via phone, email, and chat. Responsibilities include troubleshooting incidents, managing client infrastructure, and resolving escalated issues from L1 team members.
