The Project Manager is responsible for transitioning customers into managed services and coordinating hardware fulfillment and contract activities. They must also manage project data, finance, and maintain effective communication with onsite and offshore teams.
Provide Level 1 technical support across various channels while managing incident queues and adhering to SLA requirements. Coordinate with engineering teams and vendors to resolve technical issues while maintaining accurate documentation and following established SOPs.
You will build next-generation agentic AI systems that bridge raw data with actionable intelligence. This involves creating autonomous agents capable of reasoning, searching, and executing complex workflows integrated with collaboration tools.
The Systems Upgrade Specialist is responsible for planning, scheduling, and executing remote software upgrades for emergency call handling systems. They will collaborate with engineering teams and customers to ensure platform stability, performance, and compliance with regulatory standards.
The developer will migrate 32-bit C++ subsystems to a 64-bit architecture and manage the operating system migration from CentOS 7 to RHEL 9. Additionally, they will support the modernization of web configurators and update CI/CD pipelines to ensure system reliability.
Provide Tier 2 technical support for Avaya communication environments by troubleshooting complex VoIP and infrastructure issues. Document all site information and troubleshooting steps while collaborating with end users and field technicians to ensure system reliability.
Provide voice and email technical support while managing the full lifecycle of incidents according to ITIL processes. Troubleshoot hardware, software, and networking issues while maintaining clear communication with internal and external stakeholders.
The DevOps Engineer will design, implement, and manage scalable, secure, and automated infrastructure while optimizing CI/CD pipelines. They will also collaborate with cross-functional teams to ensure system reliability, high availability, and efficient deployment workflows.
The Junior Developer will assist in the design, development, and maintenance of backend and frontend applications while ensuring clean and efficient code. They will also collaborate with cross-functional teams to troubleshoot issues and support API integrations.
Provide voice and email technical support following ITIL Incident Management processes to ensure timely resolution of user issues. Perform troubleshooting for applications, hardware, VPNs, and collaboration tools while coordinating with vendors and internal stakeholders.
The Sr. System Administrator provides technical support for workstations, servers, and line-of-business applications via phone, email, and chat. Responsibilities include troubleshooting incidents, managing client infrastructure, and resolving escalated issues from L1 team members.
Develop and maintain modern web applications and dashboards using frameworks like ReactJS, Angular, or VueJS. Integrate frontend applications with REST APIs and implement efficient state management and authentication flows.
Develop and maintain scalable APIs and backend platforms while managing system integrations across services. Collaborate with cross-functional teams to design microservices-based architecture and ensure high performance and reliability.
Develop and maintain modern, scalable web applications and dashboards using ReactJS, Angular, or VueJS. Collaborate with backend, product, and UX teams to integrate APIs and ensure high-performance, accessible user interfaces.
