Alliance Health

The Software Support Analyst serves as a subject matter expert for the Alliance Claims System, bridging the gap between end users and the application development team. Responsibilities include troubleshooting SQL Server stored procedures, managing support tickets, and assisting with system configuration and maintenance.

The Care Manager coordinates integrated, person-centered care for individuals with special health needs across physical, behavioral, and pharmacy services. They are responsible for conducting comprehensive assessments, developing plans of care, and collaborating with community systems to ensure service delivery and reduce hospital utilization.

The manager is responsible for overseeing the organization's classification and compensation programs, ensuring they remain competitive, equitable, and compliant with regulations. They also lead the creation of new job descriptions, manage departmental workflows, and provide coaching and development to the HR team.

The specialist serves as the project management lead for NCQA accreditation standards, managing assessments and documentation across various business departments. They are responsible for identifying performance gaps, facilitating process improvements, and ensuring organizational readiness for accreditation reviews.

The role involves designing and implementing program evaluations to assess the effectiveness and cost-benefit of services delivered to recipients. It requires analyzing complex datasets and disseminating findings to promote continuous quality improvement within the organization.

Provide clinical oversight and medical expertise for physical health services, focusing on utilization management and evidence-based medical reviews. Support operational goals through committee participation and collaboration between medical and behavioral health teams.