Data is based on 1758 job openings.
The salary range for customer success is anywhere between $50,000 to $170,000 per year.
Below is a breakdown of salary data by years of experience:
| Experience | Minimum salary | Average salary | Maximum salary |
|---|---|---|---|
| Entry Level Customer Success (0-1 years) | $50,000 | $60,000 | $70,000 |
| Junior Customer Success (2-4 years) | $70,000 | $85,000 | $100,000 |
| Senior Level Customer Success (5-9 years) | $100,000 | $115,000 | $130,000 |
| Lead Level Customer Success (10+ years) | $130,000 | $150,000 | $170,000 |
The salary range for entry-level customer success is between $50,000 and $70,000 per year.
The salary range for senior-level customer success is between $100,000 and $130,000 per year.
Yes, Customer Success positions can be fully remote. Companies such as Reflow, Plane Software, Inc., Matia are hiring remotely for Customer Success. Check out the latest remote Customer Success job openings below.
Yes, there are 1758 remote job openings:
You will own the end-to-end customer journey, including onboarding, adoption, and long-term success to drive growth and renewals. Additionally, you will act as the voice of the user to influence product development and collaborate with founders on go-to-market strategies.
You will own the post-sale relationship for a portfolio of accounts, managing the entire lifecycle from onboarding through renewal and expansion. You will work closely with sales, support, and product teams to ensure customer success and address technical gaps effectively.
Design and execute onboarding processes to ensure customers see value within 30 days while managing renewals and expansion opportunities. Establish the foundational CS infrastructure, including health scores and success metrics, and translate customer feedback into actionable product input.
The VP of Customer Success will lead the post-sales organization, overseeing AI adoption, customer support, and account management teams. This role involves driving enterprise expansion, managing strategic partnerships, and ensuring seamless scaling of the customer success engine.
The Customer Success Engineer acts as the primary technical advisor for assigned accounts, managing technical relationships and ensuring customers realize maximum value from Infoblox solutions. They are responsible for driving issue resolution, conducting regular business reviews, and identifying opportunities for expansion and upsell.
The representative will process customer orders, manage returns, and resolve billing and shipping inquiries across multiple communication channels. They are also responsible for providing basic technical support and maintaining accurate order records within internal systems.
You will manage a portfolio of customers to drive product adoption, ensure data integrity, and provide strategic guidance throughout the customer lifecycle. Additionally, you will identify opportunities for expansion, optimize customer workflows, and communicate ROI to stakeholders.
The Director of Customer Success will build and lead the post-sale function, defining the customer journey from onboarding to expansion. They will be responsible for driving retention, managing key executive relationships, and scaling a high-performing team.
Manage complex scheduling and rescheduling needs while providing white-glove service to clients. Triage incoming requests via Zendesk and collaborate with cross-functional teams to ensure client satisfaction.
Support customers in using BuildWitt software by managing tickets, resolving issues, monitoring data, arranging meetings, and coaching users. Lead new-customer implementations and onboarding, partner with Customer Success Managers and Sales, and contribute to renewals, license expansions, and customer success metrics.
