Data is based on 1764 job openings.
The salary range for customer success is anywhere between $50,000 to $170,000 per year.
Below is a breakdown of salary data by years of experience:
| Experience | Minimum salary | Average salary | Maximum salary |
|---|---|---|---|
| Entry Level Customer Success (0-1 years) | $50,000 | $60,000 | $70,000 |
| Mid Level Customer Success (2-4 years) | $70,000 | $85,000 | $100,000 |
| Senior Level Customer Success (5-9 years) | $100,000 | $115,000 | $130,000 |
| Lead Level Customer Success (10+ years) | $130,000 | $150,000 | $170,000 |
The salary range for entry-level customer success is between $50,000 and $70,000 per year.
The salary range for senior-level customer success is between $100,000 and $130,000 per year.
Yes, Customer Success positions can be fully remote. Companies such as Reflow, Plane Software, Inc., Matia are hiring remotely for Customer Success. Check out the latest remote Customer Success job openings below.
Yes, there are 1764 remote job openings:
You will own the end-to-end customer journey, including onboarding, adoption, and long-term success to drive growth and renewals. Additionally, you will act as the voice of the user to influence product development and collaborate with founders on go-to-market strategies.
You will own the post-sale relationship for a portfolio of accounts, managing the entire lifecycle from onboarding through renewal and expansion. You will work closely with sales, support, and product teams to ensure customer success and address technical gaps effectively.
Design and execute onboarding processes to ensure customers see value within 30 days while managing renewals and expansion opportunities. Establish the foundational CS infrastructure, including health scores and success metrics, and translate customer feedback into actionable product input.
The Customer Success Manager will manage a portfolio of customer accounts, ensuring high product adoption and engagement across the Law.com suite. They will act as a primary point of contact to drive customer satisfaction, retention, and the realization of business value through proactive support and training.
The Solutions Engineer will independently troubleshoot, maintain, and improve the technology systems powering the Accelerator platform. They will act as a client advocate by providing clear technical guidance and creating repeatable solutions to reduce recurring issues.
The Customer Success Manager will act as an advocate for enterprise customers, overseeing their portfolio to ensure technical health and product adoption. They will leverage ServiceNow best practices and AI-driven insights to help customers achieve business outcomes and maximize their investment.
The Partnerships Customer Success Manager will lead end-to-end lifecycle management for top-tier partner accounts, including onboarding, renewal, and expansion. They will serve as a trusted advisor to partner executives while driving strategic growth and resolving complex account issues.
You will serve as the primary point of contact for API and dashboard clients, managing the full onboarding journey and technical integration. Additionally, you will troubleshoot payment issues, automate internal processes, and collaborate with cross-functional teams to drive client engagement and revenue growth.
Lead and mentor a team of high-performing Customer Success Managers to achieve retention and growth targets for complex global enterprise customers. Collaborate across cross-functional teams to drive customer value through cloud transformation, AI adoption, and strategic business alignment.
Manage customer retention by diagnosing dissatisfaction and applying consultative strategies to prevent churn. Conduct active debt collection and provide strategic guidance on ad performance to ensure client success.
