The Implementation Manager will own the end-to-end strategy, process, and staffing for customer deployments while leading and developing the implementation team. They will also serve as the primary point of contact for strategic accounts and partner with internal teams to ensure seamless onboarding and product adoption.
Manage the post-sales customer lifecycle to drive platform adoption, retention, and contract renewals. Act as a trusted advisor and internal advocate for customers while collaborating with sales, data, and product teams.
The Account Executive will build and drive new business opportunities by managing the full sales cycle from prospecting to closing. They will also collaborate cross-functionally with marketing, product, and customer success teams to ensure customer satisfaction and provide product feedback.
Design, architect, and build the core product as part of the engineering team. Take ownership of outcomes and support them through iteration and documentation.
