Develop and execute strategic account plans to drive expansion and revenue growth within a portfolio of commercial accounts. Manage the full sales cycle from opportunity identification and consultative discovery to contract negotiation and closing.
The role focuses on enabling go-to-market execution by developing KPI dashboards, managing CRM data quality, and supporting sales forecasting. It involves partnering with cross-functional teams to improve sales effectiveness and operational scale through data-driven insights.
Lead and coach a team of senior Customer Success Managers to protect and grow North American enterprise revenue. Architect playbooks for retention, reduce churn, and serve as an executive sponsor for high-value account escalations.
Take ambiguous product ideas and turn them into concrete technical plans and production-ready systems. Build and ship end-to-end features across the full stack while utilizing AI tools to multiply productivity.
The role involves owning the full sales cycle for landing and expanding key enterprise accounts, engaging at the C-suite level, and demonstrating Wrike’s impact on enterprise transformation and ROI. Responsibilities include developing complex sales cycles, presenting business cases to executives, maintaining accurate pipeline forecasts in Salesforce, and leading cross-functional account teams.
