VEHLO

Director, Customer Support

VEHLO · Full Time · an hour ago

VEHLO

🌎 United States ⭐ 10+ yrs exp 💼 Support

Lead and scale a multi-tier customer support organization for dealership customers, focusing on operational excellence and metrics-driven efficiency. Develop and execute an AI-driven support strategy to automate routine tasks while enhancing high-value human interactions.

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Product Manager

VEHLO · Full Time · 3 hours ago

VEHLO

🌎 United States ⭐ 2-5 yrs exp 💼 Product

The Product Manager will define and prioritize product requirements and manage the product backlog to align with strategic goals. They will serve as the link between business stakeholders and the development team to ensure the delivery of high-quality software.

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Marketing Programs Manager

VEHLO · Full Time · a month ago

VEHLO

🌎 United States ⭐ 5-10 yrs exp 💼 Marketing

Develop and implement marketing plans for payments products to drive brand awareness, customer acquisition, and retention. Collaborate cross-functionally to manage product launches, create messaging, and optimize demand generation and partner programs.

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Customer Support Specialist

VEHLO · Full Time · a month ago

VEHLO

🌎 United States ⭐ 0-2 yrs exp 💼 Support

The specialist serves as the first point of contact for software-related inquiries and manages help desk support tickets. They are responsible for resolving problems, escalating advanced issues, and documenting all activities within the company CRM.

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Dev Ops Engineer

VEHLO · Full Time · 2 months ago

VEHLO

🌎 United States ⭐ 2-5 yrs exp 💼 Software Development

The role focuses on delivering a platform strategy involving observability with New Relic, vulnerability management via GitHub Enterprise, and FinOps cost optimization. Daily tasks include managing AWS infrastructure, standardizing Terraform modules, and maintaining Jira/Confluence reporting foundations.

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Senior Customer Success Manager

VEHLO · Full Time · 2 months ago

VEHLO

🌎 United States ⭐ 2-5 yrs exp 💼 Sales

Manage and grow a portfolio of post-onboarding automotive repair shops, focusing on proactive retention and reducing churn. Protect recurring revenue and drive expansion opportunities through strategic partnership with high-value customers and multi-shop operators.

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Account Manager - Bundle & Upsell Expansion

VEHLO · Full Time · 2 months ago

VEHLO

🌎 United States ⭐ 2-5 yrs exp 💼 Sales

Manage and grow relationships with automotive aftermarket customers by driving incremental revenue through strategic upsells of SMS bundles and solutions. Act as a trusted advisor to improve customer engagement, retention, and lifetime value while collaborating with cross-functional teams.

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