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UpGuard Inc.

Remote Job Openings at UpGuard Inc. (21)

Director of Customer Success, APAC

Australia 5-10 yrs exp Sales

The Director of Customer Success will lead and mentor the APAC Customer Success team to drive account adoption, retention, and expansion strategies. They will also be responsible for managing key metrics, developing regional strategy, and collaborating with internal teams to ensure customer business objectives are met.

Senior Web Developer

Australia 5-10 yrs exp Software Development

You will lead the full-stack development of the marketing website, focusing on performance, scalability, and the integration of modern frameworks like Astro. Additionally, you will collaborate with cross-functional teams to implement interactive tools and optimize CMS performance to support marketing goals.

Senior Product Manager

Australia 5-10 yrs exp Product

Define and own the strategic vision and roadmap for the UpGuard platform while collaborating with cross-functional teams to deliver impactful features. You will translate customer problems into actionable requirements and analyze performance metrics to ensure long-term business alignment.

Marketing Business Operations Manager

Australia 2-5 yrs exp Marketing

The Marketing Business Operations Manager will own the end-to-end marketing budget process and serve as the operational backbone for the marketing team. This role involves designing and implementing systems improvements, managing work management platforms, and leading change management initiatives across the department.

Customer Success Manager

Ireland, United Kingdom 5-10 yrs exp Sales

You will onboard and manage customers to ensure they effectively utilize the UpGuard platform to meet their risk management goals. Additionally, you will act as a customer advocate, providing strategic insights and feedback to internal cross-functional teams to drive product improvement and expansion.

Associate Commercial Counsel

United States $110K - $130K per year 2-5 yrs exp Legal

The Associate Commercial Counsel will manage day-to-day customer-facing negotiations and support the global sales organization with B2B SaaS agreements. Additionally, the role involves modernizing contracting practices, maintaining legal repositories, and partnering with cross-functional teams to mitigate business risk.

Chief Information Security Officer

Australia 10+ yrs exp Software Development

You will own the entire enterprise technology stack, including security, infrastructure, identity, and cloud platforms while leading IT, security, and GRC functions. Additionally, you will act as the primary internal user of the company's platform to drive product improvements and customer success.

Product Designer (Multiple levels)

Australia 5-10 yrs exp Design

Lead the design strategy, vision, and execution of end-to-end product experiences from concept to release. Collaborate with cross-functional teams including product, engineering, and data to translate complex risk management concepts into intuitive user interfaces.

Product Data Science Lead

Australia 2-5 yrs exp Software Development

The role involves driving business value by quantifying product performance and translating complex product questions into durable data models and insights. You will partner with cross-functional teams to define KPIs and act as the interface between Product, Sales, and Customer Success to drive platform adoption.

Software Engineer (Multiple Levels)

Australia 5-10 yrs exp Software Development

Collaborate with cross-functional teams to develop and own customer-facing features for a Cyber Risk Posture Management platform. Focus on improving system reliability, scalability, and performance while addressing challenges of high throughput and big data.