You will onboard and manage customers to ensure they effectively utilize the platform to meet their risk management goals. Additionally, you will act as a customer advocate, providing strategic insights and feedback to internal product, sales, and marketing teams.
The Customer Success Manager will onboard and manage customers to ensure effective use of the UpGuard platform while driving engagement and mitigating pain points. They will act as a customer advocate, providing strategic insights and updates to internal cross-functional teams like Product and Sales.
The Sales Development Representative will generate and qualify new business opportunities through outbound prospecting tactics like cold calling and email sequences. They will also collaborate with Account Executives and internal teams to refine sales processes and effectively communicate the company's value proposition.
You will own a feature area end-to-end, leading technical design and architectural decisions while collaborating with product and design teams. Additionally, you will mentor engineers to improve code quality and system performance within a product-driven squad.
Build and maintain customer-facing features across the React front end and Go-based backend services. Collaborate with cross-functional squads to ensure platform scalability, reliability, and security.
You will own the product strategy and long-range planning for a portfolio of product areas while managing a team of Senior Product Managers. Additionally, you will collaborate with cross-functional teams to drive commercial outcomes and ensure consistent product execution across multiple squads.
You will administer and improve the go-to-market technology stack, including managing CRM objects, workflows, and data security. Additionally, you will partner with the Revenue Operations team to design and integrate systems that support sales and customer success processes.
The specialist will manage and optimize the HubSpot Marketing Hub email channel, including building modular templates and maintaining audience lists. They will also be responsible for QA processes, deliverability monitoring, and reporting on email performance metrics.
You will lead threat modelling, security reviews, and vulnerability management across the product portfolio and cloud infrastructure. Additionally, you will build automation and AI-driven security tooling to embed security into the software development lifecycle.
The Director of Customer Success will lead and mentor the APAC Customer Success team to drive account adoption, retention, and expansion strategies. They will also be responsible for managing key metrics, developing regional strategy, and collaborating with internal teams to ensure customer business objectives are met.
You will lead the full-stack development of the marketing website, focusing on performance, scalability, and the integration of modern frameworks like Astro. Additionally, you will collaborate with cross-functional teams to implement interactive tools and optimize CMS performance to support marketing goals.
Define and own the strategic vision and roadmap for the UpGuard platform while collaborating with cross-functional teams to deliver impactful features. You will translate customer problems into actionable requirements and analyze performance metrics to ensure long-term business alignment.
The Marketing Business Operations Manager will own the end-to-end marketing budget process and serve as the operational backbone for the marketing team. This role involves designing and implementing systems improvements, managing work management platforms, and leading change management initiatives across the department.
You will own the end-to-end lifecycle of corporate technology, including identity, endpoints, and SaaS administration. You will also build and maintain internal tooling through automation to ensure secure and efficient platform operations.
Design, build, and implement AI-native automations to improve productivity across the Revenue team. Integrate these automations with key business systems including CRMs, data warehouses, and sales engagement tools.
You will own the entire enterprise technology stack, including security, infrastructure, identity, and cloud platforms while leading IT, security, and GRC functions. Additionally, you will act as the primary internal user of the company's platform to drive product improvements and customer success.
Lead the GTM Engineering team to manage the automation and AI roadmap while driving enablement and adoption across the organization. Collaborate with GTM teams to build custom solutions that improve efficiency and support revenue growth.
Lead the GTM Engineering team to manage and execute the automation and AI roadmap across sales and customer success functions. Drive the adoption of technical solutions and collaborate with the GTM organization to ensure innovations are effectively utilized and scaled.
Lead a global team of Sales Engineers and Solutions Consultants to drive technical wins in new business and manage post-sales technical escalations. Partner with the CRO and Product teams to influence the roadmap and scale the technical revenue engine.
Lead a global team of Sales Engineers and Solutions Consultants to drive technical wins in pre-sales and manage technical escalations post-sales. Partner with the CRO and Product teams to influence the roadmap and scale the technical revenue engine.
Collaborate with cross-functional teams to develop and own customer-facing features for a Cyber Risk Posture Management platform. Focus on improving system reliability, scalability, and performance while addressing challenges of high throughput and big data.
