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UpGuard Inc.

Remote Job Openings at UpGuard Inc. (15)

Lead, Virtual Events & Launch Programs

Australia 5-10 yrs exp Others

You will lead the strategy and execution of global virtual events and product launch programs, including the quarterly Summit broadcast. This role involves managing the end-to-end production process, coordinating with cross-functional teams, and optimizing event performance to drive pipeline.

Head of AI, Automation & Analytics

Australia 5-10 yrs exp Software Development

You will lead the A3 function to define and execute the strategy for AI, workflow automation, and analytics across the organization. This involves managing a technical team, overseeing architecture, and ensuring the reliability and governance of automated business processes.

Customer Success Manager

Singapore 2-5 yrs exp Sales

You will onboard and manage customers to ensure they effectively utilize the platform to meet their risk management goals. Additionally, you will act as a customer advocate by providing strategic insights and feedback to internal cross-functional teams.

Director, Global Solutions Engineering

United States $249K - $279K per year 10+ yrs exp Others

Lead a global team of Sales Engineers and Solutions Consultants to drive technical wins in pre-sales and manage post-sales technical escalations. Partner with executive leadership to define go-to-market strategies, influence product roadmaps, and scale technical enablement functions.

Senior Web Designer

Australia 5-10 yrs exp Design

Design and ship a steady stream of website experiments including landing pages, UI modules, and interactive product demos to drive customer conversion. Collaborate with growth marketers and developers to analyze test results and iterate on the design system based on performance data.

Customer Success Manager

Australia 2-5 yrs exp Sales

The Customer Success Manager will onboard and manage customers to ensure effective use of the UpGuard platform while driving engagement and mitigating pain points. They will act as a customer advocate, providing strategic insights and updates to internal cross-functional teams like Product and Sales.

Director of Customer Success, APAC

Australia 5-10 yrs exp Sales

The Director of Customer Success will lead and mentor the APAC Customer Success team to drive account adoption, retention, and expansion strategies. They will also be responsible for managing key metrics, developing regional strategy, and collaborating with internal teams to ensure customer business objectives are met.

Chief Information Security Officer

Australia 10+ yrs exp Software Development

You will own the entire enterprise technology stack, including security, infrastructure, identity, and cloud platforms while leading IT, security, and GRC functions. Additionally, you will act as the primary internal user of the company's platform to drive product improvements and customer success.