The Member Services Representative serves as the primary point of contact for members, providing white-glove support for enrollment, scheduling, and device troubleshooting. They are responsible for resolving member needs in a single interaction while maintaining accurate records in CRM systems and ensuring HIPAA compliance.
Define and build the core intelligence system for the Digital Twin, including agent orchestration and conversational experiences. Partner with engineering, design, and clinical teams to translate health data into scalable, proactive guidance.
The Senior Product Manager will own the end-to-end scheduling and lab experience, including the core clinical operations platform and workforce planning tools. They will lead cross-functional teams to design and ship AI-powered features that improve operational efficiency and care delivery.
The coach will conduct virtual sessions to guide members in managing chronic metabolic diseases using AI-driven insights and standardized protocols. They are responsible for maintaining a high-volume caseload, documenting progress, and collaborating with clinical teams to ensure a seamless member experience.
The Senior Principal Product Manager will define the strategy, roadmap, and execution for Twin's AI-powered member experience across app, chat, and voice platforms. This role involves driving alignment across executive leadership and cross-functional teams to deliver intuitive, personalized health guidance that improves engagement and clinical outcomes.
Serve as the primary point of contact for members, providing white-glove support for enrollment, eligibility, and device troubleshooting. Accurately document all interactions in CRM systems while maintaining HIPAA compliance and meeting performance metrics.
Lead the end-to-end delivery of Copilot product capabilities, from technical design through implementation and production operations. Partner with product and clinical stakeholders to define priorities and drive architectural decisions for scalable, event-driven systems.
The Clinical Delivery Coordinator manages provider and coach assignments based on licensure and operational requirements to ensure efficient care team operations. They also perform data analysis to identify process improvements and maintain accurate reporting across various internal platforms.
Design, develop, and maintain high-quality mobile applications for fitness and wellness while managing project priorities and deadlines. Mentor engineering staff and collaborate on technical solutions to ensure product quality and user experience.
The Physician Assistant will provide remote treatment, management, and guidance to members to support the reversal of chronic metabolic diseases. They will collaborate with a multidisciplinary care team to conduct health assessments, prescribe medications, and deliver patient education via virtual communication channels.
The physician will perform initial member screenings, manage medications, and provide clinical oversight for advanced practitioners using the Twin Health platform. They are also responsible for monitoring critical symptoms and collaborating with the product team to improve clinical tools.
The role focuses on optimizing CI/CD pipelines and managing AWS cloud infrastructure to enhance developer productivity and operational efficiency. You will build IaC solutions for Kubernetes and collaborate cross-functionally to scale AI-driven healthcare products.
Design, develop, and maintain robust Salesforce solutions and custom APEX code to power sales and revenue operations. Collaborate with cross-functional teams to translate business requirements into scalable architecture and seamless third-party integrations.
Design and build the core architecture for AI systems and conversational agents to improve metabolic health. Provide technical leadership by setting engineering standards, mentoring senior engineers, and solving complex system-level problems.
The role involves partnering with product and care teams to translate business goals into measurable hypotheses and actionable insights. You will build and maintain dbt models, dashboards, and data pipelines to monitor KPIs and improve member health outcomes.
Architect and build robust AI/ML production systems focusing on backend distributed systems and microservices. Lead cross-functional initiatives to optimize model training, real-time inference, and operational reliability.
Drive the end-to-end lifecycle of AI products from prototyping to production deployment and optimization. Develop conversational AI agents and personalized recommendation systems to improve metabolic health outcomes for members.
The Principal Design System Designer will architect and maintain a scalable, future-proof design system to support the company's rapid growth. They will lead the visual and interactive strategy while bridging the gap between design, engineering, and AI-driven workflows.
