Conduct sensor activation visits and provide real-time technical support to members via video, phone, and chat. Manage support cases within a ticketing system while meeting productivity and quality benchmarks.
Twin Health
18 Remote Job Openings at Twin Health
Member Support Associate Temp Bilingual (English/Spanish)
Twin Health
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Part Time
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3 hours ago
Twin Health
Conduct sensor activation visits and provide real-time technical support to members via video, phone, and chat. Manage support cases within a ticketing system while meeting productivity and quality benchmarks.
The role acts as a bridge between commercial and cross-functional teams to design strategic materials and customized solutions for healthcare clients. Responsibilities include developing deal strategies, translating complex clinical concepts into executive narratives, and improving commercial operational processes.
Owns the end-to-end execution and quality assurance of marketing campaigns across multiple digital and physical channels. Acts as the primary liaison to the Analytics team to translate campaign needs into reporting requirements and performance insights.
Provide treatment, management, and guidance to members seeking diabetic reversal and overall health improvement using AI-driven care models. Conduct health assessments, prescribe medications, and collaborate with a multidisciplinary team of physicians and health coaches.
Own the end-to-end strategy and operations for member retention and churn prevention to ensure high-quality member experiences. Lead a multifunctional services team and partner with product and marketing to optimize workflows and member engagement.
Lead the architecture of end-to-end member enrollment journeys, bridging the gap between digital interfaces and physical hardware experiences. Collaborate cross-functionally to design premium, high-converting omnichannel touchpoints that drive program adoption.
Provide remote coaching and support to members to prevent and reverse chronic metabolic diseases using AI-powered tools and data. Collaborate with a multidisciplinary clinical team to manage a high-volume caseload and drive positive health outcomes.
Architect and build robust AI/ML production systems focusing on backend distributed systems and microservices. Lead cross-functional initiatives to optimize model training, real-time inference, and operational reliability.
The role focuses on performing insurance verification and eligibility determinations to ensure seamless member enrollment. It involves coordinating with cross-functional teams to resolve coverage discrepancies and optimizing operational workflows.
Own measurement and insights across email, direct mail, and digital channels to drive strategic marketing decisions. Build data models in Snowflake using dbt and SQL while designing experiments to optimize channel performance.
Drive the end-to-end lifecycle of AI products from prototyping to production deployment and optimization. Develop conversational AI agents and personalized recommendation systems to improve metabolic health outcomes for members.
Conditioning Health Coach Bilingual (English/Spanish)
Twin Health
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Full Time
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21 days ago
Twin Health
Provide remote coaching and support to members to help them prevent and reverse chronic metabolic diseases. Monitor health data daily and collaborate with a multidisciplinary clinical team to ensure program adherence.
Own and reinvent the end-to-end nutrition experience, including logging, AI-powered guidance, and meal planning. Define core data models and drive clinical outcomes through rapid iteration and behavior change strategies.
Define the emotional language and visual soul of an AI agent through high-fidelity motion, illustration, and visual design. Bridge the gap between AI technology and human care by creating empathetic micro-interactions and seamless user experiences.
Lead the technical direction and execution of an AI-powered platform to optimize clinical operations. Responsibilities include designing backend services, architecting AI agents, and mentoring engineers to maintain high technical standards.
The Principal Design System Designer will architect and maintain a scalable, future-proof design system to support the company's rapid growth. They will lead the visual and interactive strategy while bridging the gap between design, engineering, and AI-driven workflows.
Own the strategy and execution for member acquisition, focusing on building and scaling an AI-driven acquisition engine. This includes identifying eligible populations, designing campaigns, and optimizing registration and activation processes.
