You will architect the end-to-end member service journey, mapping complex enrollment flows and designing holistic omnichannel experiences. You will also collaborate across teams to ensure physical hardware and digital touchpoints align to drive program adoption.
The Certified Medical Assistant supports the member journey by performing clinical and administrative tasks, including intake, medication reconciliation, and scheduling. They work collaboratively with the nursing team to ensure accurate documentation and high-quality care management for members.
Manage strategic relationships with mid-sized enterprise clients, driving program adoption, member engagement, measurable outcomes, renewals, and account growth. Coordinate cross-functional teams, deliver data-driven recommendations and executive reviews, mitigate client risks, and coach Client Growth & Success colleagues.
Manage a high-volume portfolio of mid-sized employer clients, building trusted relationships and using data-driven strategies to improve engagement, satisfaction, retention, and program outcomes. Own renewals and expansion revenue, maintain accurate Salesforce forecasts, and coordinate cross-functional teams to resolve client needs and support scalable success programs.
Build strategic relationships with enterprise clients, advise on program adoption and outcomes, and lead executive reviews, ROI analyses, renewals, and expansion opportunities. Coordinate cross-functional teams and client stakeholders to improve engagement, retention, and long-term partnership value.
You will own the configuration and continuous improvement of MarTech platforms like Braze and Hightouch to support customer engagement and data workflows. You will also collaborate with cross-functional teams to implement personalization, ensure data integrity, and develop automation integrations.
The role involves managing a portfolio of health plan clients and driving revenue growth through strategic relationships and consultative selling. You will lead the end-to-end sales cycle while collaborating with internal clinical and product teams to ensure client success.
The Registered Nurse Team Lead oversees daily operations of direct reports while providing clinical guidance and ensuring adherence to care standards. They manage team performance, analyze clinical data, and collaborate with cross-functional partners to improve member health outcomes.
The Client Onboarding & Operations Associate will manage the end-to-end deployment of Twin Health programs for strategic clients, ensuring successful configuration and launch. They will also lead cross-functional teams and maintain strong stakeholder relationships to drive member engagement and program satisfaction.
The Manager will own the end-to-end onboarding and deployment of Twin Health programs for enterprise clients. They will also lead cross-functional teams and provide consultative support to drive member engagement and program success.
The specialist will own the end-to-end execution of email and SMS marketing programs, including creative testing, segmentation, and platform management. They are responsible for resolving deliverability issues and building a new SMS channel from scratch while ensuring full regulatory compliance.
The Health Coach will provide virtual guidance, education, and motivation to members using AI-driven data insights to help manage chronic metabolic diseases. They are responsible for conducting time-boxed coaching sessions, maintaining accurate documentation, and adhering to standardized clinical protocols.
The Principal Manager will build and maintain strategic relationships with executive and clinical stakeholders to drive program adoption and long-term partnership success. They will also manage the full client renewal lifecycle while collaborating cross-functionally to deliver data-driven recommendations and operational improvements.
The Active Member Marketing Manager will own the strategy and execution of proactive, non-clinical communications to drive member engagement and retention. This role involves building a lifecycle program from scratch, including segmentation, campaign deployment in Braze, and cross-functional collaboration with clinical and product teams.
The associate engineer will support product managers and data teams by performing ad hoc analysis, maintaining SQL queries, and monitoring A/B tests. They will also contribute to data documentation, report on key performance indicators, and assist in maintaining data quality across the platform.
The Director will serve as the internal subject matter expert on Medicare Advantage, shaping the company's strategy, product roadmap, and member experience. They will partner with cross-functional leadership to drive commercial success and represent the company as a thought leader in the industry.
The Principal Product Manager will own the end-to-end product strategy and roadmap for Medicare Advantage members, ensuring a seamless experience from enrollment through long-term clinical outcomes. They will serve as the cross-functional lead, coordinating efforts across clinical, operations, engineering, and design teams to deliver scalable product solutions.
The Senior Marketing Analyst will own measurement and insight across all marketing channels, serving as the analytical backbone for the organization. Responsibilities include building data models, designing experiments, and translating complex analysis into actionable recommendations for leadership.
The Nurse Practitioner will provide remote treatment, management, and guidance to members to support the reversal of chronic metabolic conditions. They will collaborate with a multidisciplinary team to conduct health assessments, prescribe medications, and deliver patient education via telemedicine.
Define and build the core intelligence system for the Digital Twin, including agent orchestration and conversational experiences. Partner with engineering, design, and clinical teams to translate health data into scalable, proactive guidance.
The Senior Product Manager will own the end-to-end scheduling and lab experience, including the core clinical operations platform and workforce planning tools. They will lead cross-functional teams to design and ship AI-powered features that improve operational efficiency and care delivery.
The coach will conduct virtual sessions to guide members in managing chronic metabolic diseases using AI-driven insights and standardized protocols. They are responsible for maintaining a high-volume caseload, documenting progress, and collaborating with clinical teams to ensure a seamless member experience.
The Senior Principal Product Manager will define the strategy, roadmap, and execution for Twin's AI-powered member experience across app, chat, and voice platforms. This role involves driving alignment across executive leadership and cross-functional teams to deliver intuitive, personalized health guidance that improves engagement and clinical outcomes.
Lead the end-to-end delivery of Copilot product capabilities, from technical design through implementation and production operations. Partner with product and clinical stakeholders to define priorities and drive architectural decisions for scalable, event-driven systems.
The Physician Assistant will provide remote treatment, management, and guidance to members to support the reversal of chronic metabolic diseases. They will collaborate with a multidisciplinary care team to conduct health assessments, prescribe medications, and deliver patient education via virtual communication channels.
The physician will perform initial member screenings, manage medications, and provide clinical oversight for advanced practitioners using the Twin Health platform. They are also responsible for monitoring critical symptoms and collaborating with the product team to improve clinical tools.
Design and build the core architecture for AI systems and conversational agents to improve metabolic health. Provide technical leadership by setting engineering standards, mentoring senior engineers, and solving complex system-level problems.
Architect and build robust AI/ML production systems focusing on backend distributed systems and microservices. Lead cross-functional initiatives to optimize model training, real-time inference, and operational reliability.
Drive the end-to-end lifecycle of AI products from prototyping to production deployment and optimization. Develop conversational AI agents and personalized recommendation systems to improve metabolic health outcomes for members.
