TTEC

Principal IT Solution Engineer

TTEC · Full Time · 3 hours ago

TTEC

🌎 Philippines ⭐ 10+ yrs exp 💼 Software Development

Lead the technical qualification and end-to-end IT solution design for global customer experience programs from discovery through handover. Act as the senior technical authority to ensure solutions are commercially sound, viable, and aligned with global IT strategy.

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Specialist, Quality Assurance

TTEC · Full Time · 5 hours ago

TTEC

🌎 Philippines ⭐ 0-2 yrs exp 💼 Software Development

The specialist evaluates and analyzes customer interactions across various channels to improve satisfaction scores and ensure policy compliance. They are responsible for conducting audits, facilitating calibration sessions, and developing quality standard documentation.

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Licensed Healthcare Insurance Agent - Remote USA

TTEC · Full Time · 10 hours ago

TTEC

🌎 United States 💼 Healthcare

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Remote Laotian-English Bilingual CSR

TTEC · Full Time · 14 hours ago

TTEC

🌎 United States 💼 Support

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Manager, Media Design

TTEC · Full Time · 3 days ago

TTEC

🌎 Philippines ⭐ 5-10 yrs exp 💼 Design

Lead and develop a team of media designers and creative specialists to deliver high-quality digital learning experiences and AI-enabled solutions. Partner with instructional designers and stakeholders to drive media strategies that align with business objectives and quality standards.

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Bilingual Customer Service Representative – Luxury Retail - French-English – Work from Home

TTEC · Full Time · 7 days ago

TTEC

🌎 Canada ⭐ 0-2 yrs exp 💼 Support

Provide high-end, personalized customer support for a global luxury retail brand across multiple channels. This includes offering product and fragrance recommendations and maintaining detailed customer records in a CRM.

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Hmong-English Bilingual Healthcare Customer Service Representative - Remote in California

TTEC · Full Time · 7 days ago

TTEC

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Handle incoming calls to help consumers resolve questions regarding their healthcare benefit needs. Conduct research across multiple systems to provide accurate information and navigate healthcare options.

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Spanish-English Bilingual Healthcare Customer Service Representative - Remote in California

TTEC · Full Time · 7 days ago

TTEC

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Answer incoming calls to help consumers resolve questions regarding their healthcare benefit needs. Conduct research across multiple systems to provide accurate information and navigate healthcare options.

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Laotian-English Bilingual Healthcare Customer Service Representative - Remote in California

TTEC · Full Time · 7 days ago

TTEC

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Support consumers by resolving questions related to their healthcare benefit needs through incoming calls. Conduct research across multiple systems to provide accurate information and navigate healthcare options.

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Bilingual Customer Service Representative - Spanish-English

TTEC · Full Time · 7 days ago

TTEC

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Answer incoming customer communications and conduct research to resolve issues. Provide exceptional customer experiences by delivering quick and accurate answers.

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Healthcare Customer Service Representative - Remote USA

TTEC · Full Time · 7 days ago

TTEC

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Provide exceptional customer service by answering healthcare benefit and eligibility questions and assisting members with online account functionality. Conduct research and outbound calls to recommend health plan upgrades and resolve member issues.

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Customer Service Representative – Luxury Retail - English – Work from Home

TTEC · Full Time · 7 days ago

TTEC

🌎 Canada 💵 17 - 18 per hour ⭐ 0-2 yrs exp 💼 Support

Provide high-end, personalized customer support for a global luxury retail brand across multiple channels. Deliver expert product recommendations and maintain detailed customer records using CRM tools.

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Bilingual French Customer Service Case Manager

TTEC · Full Time · 11 days ago

TTEC

🌎 United States ⭐ 2-5 yrs exp 💼 Support

Manage customer cases by providing expert guidance on automotive products and services through calls, emails, and chats. Act as a liaison between customers, dealerships, and internal teams to resolve issues and foster brand loyalty.

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Dutch-English Customer Success Account Manager - Remote in Greece

TTEC · Full Time · 11 days ago

TTEC

🌎 Greece ⭐ 2-5 yrs exp 💼 Sales

The role involves prospecting new business and managing existing accounts to drive revenue through upselling and cross-selling. Responsibilities include conducting product demonstrations, managing a sales pipeline, and nurturing long-term relationships with decision-makers.

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Healthcare Customer Service Representative - Seasonal

TTEC · Part Time · 12 days ago

TTEC

🌎 Philippines ⭐ 0-2 yrs exp 💼 Support

Handle incoming customer communications and resolve complex or escalated healthcare-related inquiries. Conduct research to provide accurate answers and ensure an exceptional customer experience.

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Supervisor, Reporting & Analytics

TTEC · Full Time · 14 days ago

TTEC

🌎 Philippines ⭐ 2-5 yrs exp 💼 Software Development

Lead the daily operations of the reporting and analytics function to ensure the delivery of business-critical dashboards. Supervise and coach a team of analysts while partnering with stakeholders to translate reporting needs into actionable insights.

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Temporary Instructional Designer

TTEC · Part Time · 18 days ago

TTEC

🌎 United States ⭐ 2-5 yrs exp 💼 Design

Design and develop human-centered, data-driven virtual blended learning experiences using learning science and game design. Build and test learning solutions across multiple clients and geographies while leveraging data to monitor performance and learner success.

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Associate Data Engineer (Remote)

TTEC · Full Time · 18 days ago

TTEC

🌎 Philippines ⭐ 0-2 yrs exp 💼 Software Development

Assist in building and maintaining data pipelines and optimizing SQL queries to prepare data for analysis. Develop Python scripts for automation and support the cloud data platform while monitoring workflows.

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Data Engineer (Remote)

TTEC · Full Time · 18 days ago

TTEC

🌎 Philippines ⭐ 2-5 yrs exp 💼 Software Development

Design, build, and maintain robust ETL/ELT data pipelines and infrastructure on Google Cloud Platform to power company analytics. Collaborate with stakeholders to deliver reliable data models and manage workflow orchestration using Apache Airflow.

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Agile Coach & Change Management Leader

TTEC · Full Time · 18 days ago

TTEC

🌎 Philippines ⭐ 10+ yrs exp 💼 Product

Lead a large-scale Agile transformation within the Global Technology Operations organization by coaching teams and leaders on agile mindsets. Balance agile coaching with change management leadership to drive the adoption of new operating models and behaviors.

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HealthCare Customer Service Representative - Remote

TTEC · Full Time · 19 days ago

TTEC

🌎 Philippines ⭐ 0-2 yrs exp 💼 Support

Answer incoming customer communications and conduct research to resolve issues. Provide compassionate consultation on products to ensure an exceptional customer experience.

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Production Clerk - Remote in Virginia

TTEC · Full Time · 20 days ago

TTEC

🌎 United States ⭐ 0-2 yrs exp 💼 Others

The role involves accurately entering customer data and ensuring compliance while fulfilling customer requests for supplies and materials. The clerk will also conduct research to resolve customer issues and manage transponder inventory.

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Principal Agile Scrum Master

TTEC · Full Time · 20 days ago

TTEC

🌎 Philippines ⭐ 5-10 yrs exp 💼 Product

Oversee global IT infrastructure projects focusing on networking, security, and application deployment. Act as the primary point of contact for internal stakeholders and external vendors to ensure projects are completed on time and within budget.

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Manager – Web Development & UI/UX (Remote)

TTEC · Full Time · 20 days ago

TTEC

🌎 Philippines ⭐ 5-10 yrs exp 💼 Design

Lead the build-out and management of a cross-functional web development and UI/UX team to deliver client projects. Manage the day-to-day client relationship, translate requirements into deliverables, and provide technical direction for frontend engineering.

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Executive Director, Public Sector Information Security & Compliance Officer

TTEC · Full Time · 21 days ago

TTEC

🌎 United States ⭐ 10+ yrs exp 💼 Software Development

Provide executive leadership and strategic direction for public sector information security and compliance programs. Oversee adherence to federal and state frameworks such as FedRAMP and NIST 800-53 while managing security teams and risk mitigation strategies.

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Senior Bilingual Healthcare Customer Service Representative – French-English – Work from home - Canada

TTEC · Full Time · 21 days ago

TTEC

🌎 Canada ⭐ 2-5 yrs exp 💼 Support

Manage incoming customer communications to schedule and plan preventive maintenance for healthcare equipment. Provide mentorship to junior team members and resolve customer issues through research and effective communication.

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Manager, Service Delivery

TTEC · Full Time · 21 days ago

TTEC

🌎 United States ⭐ 2-5 yrs exp 💼 Others

Lead and motivate a team to meet client goals while ensuring high-quality customer experiences and resolving escalations. Monitor key success metrics including Customer Satisfaction Scores and Service Level Goals through active coaching and training.

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Associate WFM Specialist

TTEC · Full Time · a month ago

TTEC

🌎 Philippines ⭐ 0-2 yrs exp 💼 Others

The Associate WFM Specialist monitors real-time operational performance across multiple channels to ensure service level targets are met. This includes managing workload distribution, communicating risks to leadership, and executing schedule adjustments to maintain 24/7 operations.

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Information Security Engineer - Security Control Validation

TTEC · Full Time · a month ago

TTEC

🌎 India ⭐ 2-5 yrs exp 💼 Software Development

Maintain information security standards and monitor security tools to reduce risk and remediate system issues. Collaborate with cross-functional teams to optimize security tooling and strengthen the overall security posture.

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Cloud Security Manager

TTEC · Full Time · a month ago

TTEC

🌎 India ⭐ 10+ yrs exp 💼 Software Development

Lead the Cloud Security team to enforce security architecture, policies, and controls across AWS, Azure, and GCP platforms. Oversee cloud posture, vulnerability management, and ensure adherence to regulatory frameworks like SOC2 and ISO 27001.

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Cloud Security Specialist

TTEC · Full Time · a month ago

TTEC

🌎 India ⭐ 5-10 yrs exp 💼 Software Development

Design, implement, and maintain security controls and automation across AWS, Azure, and GCP environments. Oversee cloud posture, vulnerability management, and ensure compliance with industry frameworks like SOC2 and ISO 27001.

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Cloud Security Specialist

TTEC · Full Time · a month ago

TTEC

🌎 Philippines ⭐ 5-10 yrs exp 💼 Software Development

Design, implement, and maintain security controls and automation across AWS, Azure, and GCP environments. Oversee cloud posture, vulnerability management, and ensure compliance with industry frameworks like SOC2 and ISO 27001.

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Information Security Engineer - Security Control Validation

TTEC · Full Time · a month ago

TTEC

🌎 Philippines ⭐ 2-5 yrs exp 💼 Software Development

The Information Security Engineer will maintain TTEC’s Information Security standards and monitor security tools to reduce risks related to data loss and security incidents. They will collaborate with various teams to support issue resolution and strengthen the overall security posture.

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Cloud Security Manager

TTEC · Full Time · a month ago

TTEC

🌎 Philippines ⭐ 10+ yrs exp 💼 Software Development

You will lead and oversee the organization’s Cloud Security team, enforcing security architecture, policies, and controls for cloud platforms. This role involves managing cloud security tools, ensuring compliance with frameworks, and mentoring team members.

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Senior Principal, Project Management

TTEC · Full Time · a month ago

TTEC

🌎 Philippines ⭐ 10+ yrs exp 💼 Product

The role involves managing medium to large scale global projects and serving as the primary liaison between functional groups to define project scope. Key duties include maintaining project records, identifying risks, and spearheading innovative corporate initiatives.

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Temp Bilingual Quality Assurance Specialist

TTEC · Part Time · a month ago

TTEC

🌎 United States ⭐ 0-2 yrs exp 💼 Software Development

Evaluate and analyze customer interactions across various channels to improve satisfaction scores and ensure policy compliance. Assist management with auditing KPIs, developing standard operating procedures, and conducting calibration sessions.

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Senior Executive Assistant

TTEC · Full Time · a month ago

TTEC

🌎 Philippines ⭐ 5-10 yrs exp 💼 Virtual Assistant

The Senior Executive Assistant provides high-level administrative and strategic support to the Executive Director, managing complex schedules and travel. They coordinate across all organizational levels to handle reporting, documentation, and general office functionality.

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Senior Project Manager

TTEC · Full Time · a month ago

TTEC

🌎 Spain ⭐ 10+ yrs exp 💼 Product

Lead the deployment of complex global projects, including client business and internal corporate initiatives, within a contact center environment. Manage project schedules, budgets, and quality while acting as the central point of contact for clients and internal stakeholders.

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Senior Project Manager

TTEC · Full Time · a month ago

TTEC

🌎 Bulgaria ⭐ 10+ yrs exp 💼 Product

Lead the deployment of global projects, including client business and internal initiatives, within a contact center environment. Manage project schedules, budgets, and quality while acting as the central point of contact for clients and internal teams.

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Senior Project Manager

TTEC · Full Time · a month ago

TTEC

🌎 Philippines ⭐ 10+ yrs exp 💼 Product

Lead the deployment of complex global projects, including client business and internal corporate initiatives, within a contact center environment. Manage project schedules, budgets, and quality while acting as the central point of contact for clients and internal stakeholders.

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Senior Project Manager

TTEC · Full Time · a month ago

TTEC

🌎 Hungary ⭐ 10+ yrs exp 💼 Product

Lead the deployment of global projects, including client business and internal corporate initiatives, within a contact center environment. Manage project schedules, budgets, and quality while acting as the central point of contact for clients and internal stakeholders.

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Senior Project Manager

TTEC · Full Time · a month ago

TTEC

🌎 South Africa ⭐ 10+ yrs exp 💼 Product

Lead the deployment of complex global projects, including client business and internal corporate initiatives, within a contact center environment. Manage project schedules, budgets, and quality while acting as the central point of contact for clients and internal stakeholders.

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Senior Business Analyst – Business Solution (Robotics & Process Automation)

TTEC · Full Time · a month ago

TTEC

🌎 Philippines ⭐ 5-10 yrs exp 💼 Software Development

Lead technology-focused business analysis and automation enablement to bridge business needs with IT execution. Identify automation opportunities across enterprise platforms and develop high-quality documentation like BRDs and Lean Business Canvases.

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Temp Quality Assurance Specialist

TTEC · Part Time · 2 months ago

TTEC

🌎 United States 💵 $20 - $22 per hour ⭐ 0-2 yrs exp 💼 Software Development

Evaluate and analyze customer interactions across various channels to improve satisfaction scores and performance. Assist management with auditing KPIs, conducting calibration sessions, and developing standard operating procedures.

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Temporary Trainer

TTEC · Part Time · 2 months ago

TTEC

🌎 United States 💵 $20 - $22 per hour ⭐ 0-2 yrs exp 💼 Teaching

The trainer will onboard and guide new hires through training on company values, systems, and client-specific products. They are responsible for monitoring attendance and ensuring employees are equipped for success in their new roles.

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Change Management

TTEC · Full Time · 2 months ago

TTEC

🌎 Poland ⭐ 2-5 yrs exp 💼 Recruitment

The role involves managing business process automation, performance analysis, and end-to-end project management for systems implementation. Additionally, it includes IT support duties such as equipment installation, asset inventory management, and first-level technical troubleshooting.

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Seasonal Licensed Healthcare Service Delivery Manager

TTEC · Part Time · 2 months ago

TTEC

🌎 United States 💵 $22 - $25 per hour ⭐ 2-5 yrs exp 💼 Product

Lead, mentor, and coach a team to meet client goals and improve key success metrics such as revenue and customer satisfaction. Manage daily operations, handle customer escalations, and ensure a positive work environment for associates.

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Vice President, Technology

TTEC · Full Time · 2 months ago

TTEC

🌎 United States ⭐ 10+ yrs exp 💼 Others

The VP of Technology will architect and execute a business-aligned technology strategy to enhance customer experiences and operational scale. This includes leading digital transformation, managing global technology operations, and overseeing cybersecurity and financial stewardship.

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Learning Management System Administrator (Temporary)

TTEC · Part Time · 3 months ago

TTEC

🌎 Philippines ⭐ 2-5 yrs exp 💼 Software Development

The LMS Administrator will manage operational logistics, including course assignments, learner tracking, and system maintenance. They will also collaborate with instructional designers to support audits and provide technical assistance for the learning management system.

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Proposal Content Specialist

TTEC · Full Time · 3 months ago

TTEC

🌎 Colombia ⭐ 2-5 yrs exp 💼 Writing

The Proposal Content Specialist will manage and optimize the company's proposal content library and sales enablement assets across various platforms. They will collaborate with global teams to create, update, and maintain high-quality, brand-aligned content for strategic business pursuits.

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Proposal Content Specialist

TTEC · Full Time · 3 months ago

TTEC

🌎 Mexico ⭐ 2-5 yrs exp 💼 Writing

The Proposal Content Specialist will manage and optimize the company's proposal content library and go-to-market tools to ensure consistency and accuracy. They will collaborate with global teams to develop engaging, client-focused assets that support strategic business pursuits.

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Revenue Assurance Analyst

TTEC · Full Time · 3 months ago

TTEC

🌎 Philippines ⭐ 2-5 yrs exp 💼 Sales

The Revenue Assurance Analyst is responsible for managing revenue assurance processes, including contract review, billing set-up, and revenue recognition. They will also prepare journal entries, perform month-end close tasks, and analyze revenue performance for their assigned account portfolio.

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Application Security Engineer

TTEC · Full Time · 3 months ago

TTEC

🌎 Colombia ⭐ 2-5 yrs exp 💼 Software Development

You will lead security assessments and code reviews across various platforms while embedding security best practices throughout the SDLC. Additionally, you will collaborate with DevOps teams to secure CI/CD pipelines and provide guidance on threat mitigation strategies.

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Senior Consultant, Process Improvement - Remote

TTEC · Full Time · 3 months ago

TTEC

🌎 Philippines ⭐ 5-10 yrs exp 💼 Others

The Senior Consultant will identify and execute process improvement initiatives to drive measurable outcomes in quality, cost, and customer experience. They will integrate Lean Six Sigma and Agile methodologies to optimize value streams and lead high-impact projects across the organization.

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Instructional Designer - Remote

TTEC · Full Time · 3 months ago

TTEC

🌎 Philippines ⭐ 2-5 yrs exp 💼 Design

You will design, develop, and maintain human-centered, data-driven virtual blended learning experiences. You will also collaborate with global teams to monitor learner performance and enhance curriculum effectiveness.

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UI/UX Designer - Remote

TTEC · Full Time · 3 months ago

TTEC

🌎 Philippines ⭐ 2-5 yrs exp 💼 Design

You will design user-centric digital experiences by creating wireframes, user journeys, and high-quality interfaces. Additionally, you will conduct user research and usability testing while collaborating with cross-functional teams to ensure effective implementation.

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Web UI Developer - Remote

TTEC · Full Time · 3 months ago

TTEC

🌎 Philippines ⭐ 2-5 yrs exp 💼 Software Development

You will design and implement functional user interfaces for web and mobile applications using React and modern front-end technologies. Additionally, you will perform product analysis, document code, and communicate effectively with internal and external clients.

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Customer Service Representative – Remote in USA

TTEC · Full Time · 3 months ago

TTEC

🌎 United States 💵 $13 - $16.35 per hour ⭐ 0-2 yrs exp 💼 Support

The representative will handle incoming customer communications, conducting necessary research to resolve issues and provide answers quickly. Responsibilities include taking ownership of escalated or complex calls, aiming to deliver an exceptional customer experience.

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Pricing Consultant

TTEC · Full Time · 4 months ago

TTEC

🌎 United States 💵 $110K - $120K per year ⭐ 2-5 yrs exp 💼 Others

This position is responsible for reviewing and coordinating pricing for new and existing clients within TTEC’s BPO segments, primarily advising Sales, Finance, and Operational leadership on engagement pricing details. The role also involves assisting with special projects such as developing new pricing methodologies, documenting deal terms, and conducting financial analysis.

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Pricing Consultant

TTEC · Full Time · 4 months ago

TTEC

🌎 Philippines ⭐ 2-5 yrs exp 💼 Others

This position is responsible for reviewing and coordinating pricing for new and existing clients within TTEC’s BPO segments, primarily advising Sales, Finance, and Operational leadership on engagement pricing details. The role also involves assisting with special projects like developing new pricing methodologies, documenting deal terms, and conducting financial analysis.

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Instructional Designer

TTEC · · 4 months ago

TTEC

🌎 Philippines ⭐ 2-5 yrs exp 💼 Design

The role involves designing, developing, delivering, evaluating, and maintaining virtual blended learning experiences that are human-centered, goal-oriented, and data-driven, utilizing various methodologies from learning design, learning science, graphic design, and media design. Responsibilities include building, testing, and launching learning solutions across multiple clients and geographies while keeping the learner experience central through human-centered design.

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Concierge Customer Service Representative

TTEC · · 5 months ago

TTEC

🌎 United States ⭐ 2-5 yrs exp 💼 Support

Specialists provide customized, easy, and effortless experiences to luxury automobile brand customers by building relationships based on understanding their needs, lifestyle, and preferences. Team members own the customer experience from start to finish, promptly resolving inquiries and concerns using available tools while adhering to service level metrics.

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Corporate Development Associate (Remote)

TTEC · Full Time · 6 months ago

TTEC

🌎 India ⭐ 5-10 yrs exp 💼 Others

As a Corporate Development Associate, you will partner with TTEC’s Executive Leadership Team to construct complex sales pitches and lead the M&A lifecycle. You will also manage due diligence and integration of acquisitions while developing operational plans.

creative crm communication leadership organization business-growth

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Dutch-English Customer Service in support of Booking.com – Remote in Greece

TTEC · Full Time · 6 months ago

TTEC

🌎 Greece ⭐ 0-2 yrs exp 💼 Support

You will answer incoming communications from customers and conduct research to resolve their issues. Additionally, you will be the first point of contact for accommodation partners, ensuring a high level of service and positive experiences.

customer-service customer-experience dutch

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Korisnička služba za putovanja na hrvatskom i engleskom jeziku u sklopu podrške Booking.com-u za Atenu, Grčku

TTEC · Full Time · 6 months ago

TTEC

🌎 Greece ⭐ 0-2 yrs exp 💼 Others

You will answer incoming communications from customers and conduct research to resolve their issues. Additionally, you will be the first point of contact for accommodation partners, providing accurate information and ensuring a positive experience.

customer-service customer-experience

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Polish-English Travel Customer Service in support of Booking.com

TTEC · Full Time · 6 months ago

TTEC

🌎 Poland ⭐ 0-2 yrs exp 💼 Support

In this role, you will resolve customer issues and provide answers to their queries. You will be the first point of contact for accommodation partners, ensuring a high level of service.

customer-service customer-experience training

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French Bilingual Digital Communication Specialist

TTEC · Full Time · 9 months ago

TTEC

🌎 United States ⭐ 0-2 yrs exp 💼 Others

The Digital Communication Specialist will respond to customer inquiries through various digital channels, ensuring a high level of service and customer satisfaction. They will also identify process improvements to enhance customer experiences.

customer-service call-center french english communication feedback operations training coaching

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