The Principal Agile Scrum Master will oversee infrastructure IT projects, acting as the primary point of contact for stakeholders and vendors. They are responsible for managing project documentation, establishing deadlines, and ensuring projects are delivered on time and within budget.
You will handle incoming customer communications and conduct research to resolve issues regarding travel bookings. Additionally, you will act as a primary contact for accommodation partners to manage room availability, rates, and extranet tooling.
You will handle incoming customer communications and conduct research to resolve issues regarding travel bookings. Additionally, you will support accommodation partners by managing queries related to room availability, rates, and extranet tools.
Contact customers through outbound calls, email, and SMS to explain the brand’s programs, tools, and opportunities using established scripts. Listen to customer questions, use training and knowledge-base resources to provide appropriate responses, and escalate issues when needed.
The Talent Acquisition Specialist is responsible for sourcing, screening, and interviewing qualified candidates to meet departmental staffing needs. They also manage the full-cycle recruitment process, including onboarding, forecasting, and maintaining strong partnerships with hiring managers.
You will handle incoming customer communications and conduct research to resolve issues effectively. Additionally, you will act as the primary point of contact for accommodation partners to manage room modifications, rates, and availability.
Manage incident and problem management processes using the ITIL framework, ensuring teams follow procedures and improving processes to reduce incident impact and recurrence. Analyze ticket trends and root causes, review calls, prioritize incidents, develop staff, and coordinate with key vendors.
Investigate security alerts and threat hunting leads across various technologies to identify and mitigate potential compromises. Document incident details, follow response playbooks, and coordinate remediation efforts with system owners.
The Talent Acquisition Specialist is responsible for sourcing, screening, and interviewing qualified candidates to meet departmental staffing needs. They also manage the full-cycle recruitment process, including onboarding, forecasting, and maintaining strong relationships with hiring managers.
The Senior HR Systems Analyst leads the planning, delivery, and optimization of the HR technology portfolio, acting as both project manager and technical lead. They are responsible for managing system implementations, integrations, and process improvements while serving as the primary subject matter expert for HR applications.
You will lead security assessments, code reviews, and risk mitigation strategies across web, mobile, and cloud applications. Additionally, you will collaborate with DevOps teams to embed security into CI/CD pipelines and provide guidance on secure coding practices.
You will assist customers with vehicle features, warranty questions, and technical troubleshooting across phone, chat, and email channels. You are also responsible for accurately documenting interactions and escalating complex issues to the appropriate support teams.
You will be responsible for resolving escalated or complex customer inquiries through various communication channels. This involves conducting research to provide accurate solutions while maintaining a high standard of customer experience.
Analyze compensation data and conduct market benchmarking to support competitive, equitable pay practices, salary structures, job grading, and compensation planning. Support annual salary and bonus cycles, compliance and audits, compensation reporting and forecasting, and provide recommendations and guidance to HR and business stakeholders.
The Information Security Principal Engineer manages the implementation of security processes to protect information assets and provides technical leadership for global sites. They also assist with fraud detection, support internal and external audits, and provide recommendations for new security tools and procedures.
The IT Project Manager is responsible for planning, executing, and evaluating technical initiatives from initiation to closure while ensuring high-quality standards. They provide technical leadership across the project lifecycle, manage deliverables for internal initiatives, and coordinate with stakeholders and third-party vendors.
You will design, develop, and maintain human-centered, data-driven virtual blended learning experiences. You will also collaborate with project management teams to monitor learner performance and enhance curriculum effectiveness.
The Technical Service Representative analyzes repair shop claim information to determine coverage and provides authorization for claims. They also utilize web-based technical information to verify repair procedures, labor times, and part pricing while maintaining accurate logs of customer interactions.
The Senior Developer will design, develop, and maintain Looker solutions and data models to support organizational decision-making. They will collaborate with stakeholders to build dashboards and ensure data accuracy across cloud-based platforms.
You will lead the development of sales proposals and presentations by coordinating integrated pursuit teams and managing bid strategies. This involves analyzing RFXs, ensuring document compliance, and maintaining schedules to meet deadlines for new business opportunities.
You will answer incoming customer communications and conduct research to provide accurate resolutions to their issues. Your role involves maintaining a compassionate approach to ensure an exceptional customer experience.
You will provide technical leadership and strategic direction for endpoint infrastructure, ensuring system reliability, security, and performance. Additionally, you will manage patch remediation, system upgrades, and collaborate with cross-functional teams to support project launches.
The Business Development Executive will prospect, negotiate, and onboard new strategic partners while managing opportunities within the CRM. They will also monitor the customer journey to ensure maximum value and collaborate with internal teams to achieve global targets.
You will define and lead the enterprise employee communications strategy, narrative, and governance model to align global business priorities with culture. You will also advise senior leadership on communication risks and messaging while managing a global team to ensure consistent and measurable delivery.
You will lead, mentor, and coach a team to ensure they meet company and client goals while resolving issues and interpreting performance data. Additionally, you will manage daily tasks, monitor attendance, and foster a positive, performance-driven work environment.
You will assist vehicle owners and dealerships by providing support across multiple communication channels regarding vehicle features, warranty, and maintenance. You are also responsible for documenting customer interactions accurately and troubleshooting connected vehicle services.
You will design, develop, and maintain human-centered, data-driven virtual blended learning experiences across multiple clients and geographies. This involves applying learning science and design thinking to drive learner engagement, knowledge retention, and performance outcomes.
Manage outbound calls and emails to support customers through the full onboarding and migration process. Provide tailored solutions and address technical queries to ensure successful account activation and customer retention.
The Service Management Senior Analyst will lead technology initiatives across enterprise applications, analytics, and integrations while managing project scope, risks, and stakeholder alignment. They are also responsible for facilitating governance, managing change and release processes, and ensuring compliance with IT General Controls and audit requirements.
Handle incoming customer communications via voice, chat, and email to resolve issues and provide information. Act as the first point of contact for accommodation partners to manage room modifications, rates, and availability.
