TTEC

Incident Response Manager

TTEC · Full Time · 3 days ago

TTEC

🌎 United States 💵 $120K - $140K per year ⭐ 5-10 yrs exp 💼 Others

The Incident Response Manager leads the team responsible for detecting, containing, and remediating cybersecurity threats while managing the incident lifecycle. They also mentor security analysts, develop incident response plans, and facilitate simulation exercises to ensure organizational readiness.

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Licensed Healthcare Insurance Agent – Remote in Louisiana or Minnesota

TTEC · Full Time · 3 days ago

TTEC

🌎 United States ⭐ 0-2 yrs exp 💼 Healthcare

The agent will assist individuals in understanding health insurance coverages and selecting appropriate products to meet their financial and health needs. They will also manage the full lifecycle of customer service and sales, including inbound and outbound calls to ensure customer satisfaction.

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Polish-English Travel Customer Service in support of Booking.com

TTEC · Full Time · 4 days ago

TTEC

🌎 Poland ⭐ 0-2 yrs exp 💼 Support

You will resolve customer issues through voice, chat, or email while acting as the primary point of contact for accommodation partners. Your duties include conducting research to provide accurate information and ensuring a high level of service quality.

customer-service medical customer-experience

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Greek-English Travel Customer Service in support of Booking.com

TTEC · Full Time · 4 days ago

TTEC

🌎 Greece ⭐ 0-2 yrs exp 💼 Support

You will handle incoming customer communications and conduct research to resolve issues effectively. Additionally, you will act as a primary contact for accommodation partners to manage room modifications, rates, and availability.

customer-service customer-experience

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Korisnička služba za putovanja na hrvatskom i engleskom jeziku u sklopu podrške Booking.com-u za Atenu, Grčku (Croatian-English)

TTEC · Part Time · 5 days ago

TTEC

🌎 Greece ⭐ 0-2 yrs exp 💼 Others

Handle incoming communications from customers and accommodation partners to resolve queries regarding bookings, rates, and availability. Provide accurate information using internal tools to ensure a high-quality customer and partner experience.

customer-service customer-experience

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Dutch-English Customer Service in support of Booking.com – Remote in Greece

TTEC · Full Time · 6 days ago

TTEC

🌎 Greece ⭐ 0-2 yrs exp 💼 Support

Handle incoming customer communications via voice, chat, and email to resolve issues and provide information. Act as the first point of contact for accommodation partners to manage room modifications, rates, and availability.

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Trilingual Customer Service Representative Spanish - English - Portuguese (Remote)

TTEC · Full Time · 6 days ago

TTEC

🌎 Mexico ⭐ 0-2 yrs exp 💼 Support

Answer incoming customer communications and conduct research to resolve issues. The role focuses on delivering exceptional customer experiences and preventing escalations through compassionate product consultation.

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Learning Experience Design Manager

TTEC · Full Time · 6 days ago

TTEC

🌎 Philippines ⭐ 5-10 yrs exp 💼 Design

Leads a team of media designers and creative specialists to develop high-quality digital learning experiences, including interactive media, video, and AI-enabled solutions. Partners with instructional designers and stakeholders to drive media strategies that align with business objectives and quality standards.

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Real Time Specialist Workforce Management

TTEC · Part Time · 9 days ago

TTEC

🌎 United States 💵 $19 - $20 per hour ⭐ 0-2 yrs exp 💼 Recruitment

The specialist coordinates staffing needs and makes real-time adjustments to daily programs to meet client requirements. They analyze call volumes and headcount to provide staffing recommendations and reports to the Workforce Manager.

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Customer Service Representative – Remote in USA

TTEC · Full Time · 12 days ago

TTEC

🌎 United States 💵 $13 - $16.35 per hour ⭐ 0-2 yrs exp 💼 Support

Handle incoming customer communications and resolve escalated or complex issues. Conduct research to provide accurate answers and ensure an exceptional customer experience.

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Business Development Executive (NA)

TTEC · Full Time · 16 days ago

TTEC

🌎 Brazil ⭐ 2-5 yrs exp 💼 Sales

The role focuses on expanding the company's presence in the U.S. and Canada by prospecting and onboarding strategic partners. It involves managing the sales pipeline via CRM and collaborating with internal teams to optimize global payment technology solutions.

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Director, Client Provided Tool Product Ownership

TTEC · Full Time · 16 days ago

TTEC

🌎 United States ⭐ 10+ yrs exp 💼 Others

Leads governance, performance optimization, and change delivery for non-AI enterprise platforms including Salesforce and Microsoft Dynamics. Orchestrates the implementation of system changes to minimize operational disruption and align tool capabilities with customer experience objectives.

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Director, Accounting

TTEC · Full Time · 19 days ago

TTEC

🌎 United States 💵 $130K - $160K per year ⭐ 10+ yrs exp 💼 Finance

Lead global revenue recognition for digital and SaaS offerings in compliance with ASC 606. Oversee the optimization of revenue processes within Oracle Projects and manage a high-performing global accounting team.

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Principal IT Solution Engineer

TTEC · Full Time · 20 days ago

TTEC

🌎 Philippines ⭐ 10+ yrs exp 💼 Software Development

Lead the technical qualification and end-to-end IT solution design for global customer experience programs from discovery through handover. Act as the senior technical authority to ensure solutions are commercially sound, viable, and aligned with global IT strategy.

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Specialist, Quality Assurance

TTEC · Full Time · 21 days ago

TTEC

🌎 Philippines ⭐ 0-2 yrs exp 💼 Software Development

The specialist evaluates and analyzes customer interactions across various channels to improve satisfaction scores and ensure policy compliance. They are responsible for conducting audits, facilitating calibration sessions, and developing quality standard documentation.

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Manager, Media Design

TTEC · Full Time · 24 days ago

TTEC

🌎 Philippines ⭐ 5-10 yrs exp 💼 Design

Lead and develop a team of media designers and creative specialists to deliver high-quality digital learning experiences and AI-enabled solutions. Partner with instructional designers and stakeholders to drive media strategies that align with business objectives and quality standards.

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Bilingual Customer Service Representative – Luxury Retail - French-English – Work from Home

TTEC · Full Time · a month ago

TTEC

🌎 Canada ⭐ 0-2 yrs exp 💼 Support

Provide high-end, personalized customer support for a global luxury retail brand across multiple channels. This includes offering product and fragrance recommendations and maintaining detailed customer records in a CRM.

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Spanish-English Bilingual Healthcare Customer Service Representative - Remote in California

TTEC · Full Time · a month ago

TTEC

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Answer incoming calls to help consumers resolve questions regarding their healthcare benefit needs. Conduct research across multiple systems to provide accurate information and navigate healthcare options.

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Hmong-English Bilingual Healthcare Customer Service Representative - Remote in California

TTEC · Full Time · a month ago

TTEC

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Handle incoming calls to help consumers resolve questions regarding their healthcare benefit needs. Conduct research across multiple systems to provide accurate information and navigate healthcare options.

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Laotian-English Bilingual Healthcare Customer Service Representative - Remote in California

TTEC · Full Time · a month ago

TTEC

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Support consumers by resolving questions related to their healthcare benefit needs through incoming calls. Conduct research across multiple systems to provide accurate information and navigate healthcare options.

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Bilingual Customer Service Representative - Spanish-English

TTEC · Full Time · a month ago

TTEC

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Answer incoming customer communications and conduct research to resolve issues. Provide exceptional customer experiences by delivering quick and accurate answers.

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Customer Service Representative – Luxury Retail - English – Work from Home

TTEC · Full Time · a month ago

TTEC

🌎 Canada 💵 17 - 18 per hour ⭐ 0-2 yrs exp 💼 Support

Provide high-end, personalized customer support for a global luxury retail brand across multiple channels. Deliver expert product recommendations and maintain detailed customer records using CRM tools.

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Bilingual French Customer Service Case Manager

TTEC · Full Time · a month ago

TTEC

🌎 United States ⭐ 2-5 yrs exp 💼 Support

Manage customer cases by providing expert guidance on automotive products and services through calls, emails, and chats. Act as a liaison between customers, dealerships, and internal teams to resolve issues and foster brand loyalty.

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Dutch-English Customer Success Account Manager - Remote in Greece

TTEC · Full Time · a month ago

TTEC

🌎 Greece ⭐ 2-5 yrs exp 💼 Sales

The role involves prospecting new business and managing existing accounts to drive revenue through upselling and cross-selling. Responsibilities include conducting product demonstrations, managing a sales pipeline, and nurturing long-term relationships with decision-makers.

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Healthcare Customer Service Representative - Seasonal

TTEC · Part Time · a month ago

TTEC

🌎 Philippines ⭐ 0-2 yrs exp 💼 Support

Handle incoming customer communications and resolve complex or escalated healthcare-related inquiries. Conduct research to provide accurate answers and ensure an exceptional customer experience.

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Supervisor, Reporting & Analytics

TTEC · Full Time · a month ago

TTEC

🌎 Philippines ⭐ 2-5 yrs exp 💼 Software Development

Lead the daily operations of the reporting and analytics function to ensure the delivery of business-critical dashboards. Supervise and coach a team of analysts while partnering with stakeholders to translate reporting needs into actionable insights.

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Temporary Instructional Designer

TTEC · Part Time · a month ago

TTEC

🌎 United States ⭐ 2-5 yrs exp 💼 Design

Design and develop human-centered, data-driven virtual blended learning experiences using learning science and game design. Build and test learning solutions across multiple clients and geographies while leveraging data to monitor performance and learner success.

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Data Engineer (Remote)

TTEC · Full Time · a month ago

TTEC

🌎 Philippines ⭐ 2-5 yrs exp 💼 Software Development

Design, build, and maintain robust ETL/ELT data pipelines and infrastructure on Google Cloud Platform to power company analytics. Collaborate with stakeholders to deliver reliable data models and manage workflow orchestration using Apache Airflow.

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Associate Data Engineer (Remote)

TTEC · Full Time · a month ago

TTEC

🌎 Philippines ⭐ 0-2 yrs exp 💼 Software Development

Assist in building and maintaining data pipelines and optimizing SQL queries to prepare data for analysis. Develop Python scripts for automation and support the cloud data platform while monitoring workflows.

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Agile Coach & Change Management Leader

TTEC · Full Time · a month ago

TTEC

🌎 Philippines ⭐ 10+ yrs exp 💼 Product

Lead a large-scale Agile transformation within the Global Technology Operations organization by coaching teams and leaders on agile mindsets. Balance agile coaching with change management leadership to drive the adoption of new operating models and behaviors.

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HealthCare Customer Service Representative - Remote

TTEC · Full Time · a month ago

TTEC

🌎 Philippines ⭐ 0-2 yrs exp 💼 Support

Answer incoming customer communications and conduct research to resolve issues. Provide compassionate consultation on products to ensure an exceptional customer experience.

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Production Clerk - Remote in Virginia

TTEC · Full Time · a month ago

TTEC

🌎 United States ⭐ 0-2 yrs exp 💼 Others

The role involves accurately entering customer data and ensuring compliance while fulfilling customer requests for supplies and materials. The clerk will also conduct research to resolve customer issues and manage transponder inventory.

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Principal Agile Scrum Master

TTEC · Full Time · a month ago

TTEC

🌎 Philippines ⭐ 5-10 yrs exp 💼 Product

Oversee global IT infrastructure projects focusing on networking, security, and application deployment. Act as the primary point of contact for internal stakeholders and external vendors to ensure projects are completed on time and within budget.

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Manager – Web Development & UI/UX (Remote)

TTEC · Full Time · a month ago

TTEC

🌎 Philippines ⭐ 5-10 yrs exp 💼 Design

Lead the build-out and management of a cross-functional web development and UI/UX team to deliver client projects. Manage the day-to-day client relationship, translate requirements into deliverables, and provide technical direction for frontend engineering.

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Executive Director, Public Sector Information Security & Compliance Officer

TTEC · Full Time · a month ago

TTEC

🌎 United States ⭐ 10+ yrs exp 💼 Software Development

Provide executive leadership and strategic direction for public sector information security and compliance programs. Oversee adherence to federal and state frameworks such as FedRAMP and NIST 800-53 while managing security teams and risk mitigation strategies.

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Senior Bilingual Healthcare Customer Service Representative – French-English – Work from home - Canada

TTEC · Full Time · a month ago

TTEC

🌎 Canada ⭐ 2-5 yrs exp 💼 Support

Manage incoming customer communications to schedule and plan preventive maintenance for healthcare equipment. Provide mentorship to junior team members and resolve customer issues through research and effective communication.

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Information Security Engineer - Security Control Validation

TTEC · Full Time · 2 months ago

TTEC

🌎 India ⭐ 2-5 yrs exp 💼 Software Development

Maintain information security standards and monitor security tools to reduce risk and remediate system issues. Collaborate with cross-functional teams to optimize security tooling and strengthen the overall security posture.

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Cloud Security Manager

TTEC · Full Time · 2 months ago

TTEC

🌎 India ⭐ 10+ yrs exp 💼 Software Development

Lead the Cloud Security team to enforce security architecture, policies, and controls across AWS, Azure, and GCP platforms. Oversee cloud posture, vulnerability management, and ensure adherence to regulatory frameworks like SOC2 and ISO 27001.

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Cloud Security Specialist

TTEC · Full Time · 2 months ago

TTEC

🌎 India ⭐ 5-10 yrs exp 💼 Software Development

Design, implement, and maintain security controls and automation across AWS, Azure, and GCP environments. Oversee cloud posture, vulnerability management, and ensure compliance with industry frameworks like SOC2 and ISO 27001.

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Cloud Security Manager

TTEC · Full Time · 2 months ago

TTEC

🌎 Philippines ⭐ 10+ yrs exp 💼 Software Development

You will lead and oversee the organization’s Cloud Security team, enforcing security architecture, policies, and controls for cloud platforms. This role involves managing cloud security tools, ensuring compliance with frameworks, and mentoring team members.

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Cloud Security Specialist

TTEC · Full Time · 2 months ago

TTEC

🌎 Philippines ⭐ 5-10 yrs exp 💼 Software Development

Design, implement, and maintain security controls and automation across AWS, Azure, and GCP environments. Oversee cloud posture, vulnerability management, and ensure compliance with industry frameworks like SOC2 and ISO 27001.

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Information Security Engineer - Security Control Validation

TTEC · Full Time · 2 months ago

TTEC

🌎 Philippines ⭐ 2-5 yrs exp 💼 Software Development

The Information Security Engineer will maintain TTEC’s Information Security standards and monitor security tools to reduce risks related to data loss and security incidents. They will collaborate with various teams to support issue resolution and strengthen the overall security posture.

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Senior Principal, Project Management

TTEC · Full Time · 2 months ago

TTEC

🌎 Philippines ⭐ 10+ yrs exp 💼 Product

The role involves managing medium to large scale global projects and serving as the primary liaison between functional groups to define project scope. Key duties include maintaining project records, identifying risks, and spearheading innovative corporate initiatives.

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Temp Bilingual Quality Assurance Specialist

TTEC · Part Time · 2 months ago

TTEC

🌎 United States ⭐ 0-2 yrs exp 💼 Software Development

Evaluate and analyze customer interactions across various channels to improve satisfaction scores and ensure policy compliance. Assist management with auditing KPIs, developing standard operating procedures, and conducting calibration sessions.

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Senior Project Manager

TTEC · Full Time · 2 months ago

TTEC

🌎 Spain ⭐ 10+ yrs exp 💼 Product

Lead the deployment of complex global projects, including client business and internal corporate initiatives, within a contact center environment. Manage project schedules, budgets, and quality while acting as the central point of contact for clients and internal stakeholders.

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Senior Project Manager

TTEC · Full Time · 2 months ago

TTEC

🌎 Bulgaria ⭐ 10+ yrs exp 💼 Product

Lead the deployment of global projects, including client business and internal initiatives, within a contact center environment. Manage project schedules, budgets, and quality while acting as the central point of contact for clients and internal teams.

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Senior Project Manager

TTEC · Full Time · 2 months ago

TTEC

🌎 Philippines ⭐ 10+ yrs exp 💼 Product

Lead the deployment of complex global projects, including client business and internal corporate initiatives, within a contact center environment. Manage project schedules, budgets, and quality while acting as the central point of contact for clients and internal stakeholders.

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Senior Project Manager

TTEC · Full Time · 2 months ago

TTEC

🌎 South Africa ⭐ 10+ yrs exp 💼 Product

Lead the deployment of complex global projects, including client business and internal corporate initiatives, within a contact center environment. Manage project schedules, budgets, and quality while acting as the central point of contact for clients and internal stakeholders.

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Senior Project Manager

TTEC · Full Time · 2 months ago

TTEC

🌎 Hungary ⭐ 10+ yrs exp 💼 Product

Lead the deployment of global projects, including client business and internal corporate initiatives, within a contact center environment. Manage project schedules, budgets, and quality while acting as the central point of contact for clients and internal stakeholders.

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Senior Business Analyst – Business Solution (Robotics & Process Automation)

TTEC · Full Time · 2 months ago

TTEC

🌎 Philippines ⭐ 5-10 yrs exp 💼 Software Development

Lead technology-focused business analysis and automation enablement to bridge business needs with IT execution. Identify automation opportunities across enterprise platforms and develop high-quality documentation like BRDs and Lean Business Canvases.

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Temporary Trainer

TTEC · Part Time · 2 months ago

TTEC

🌎 United States 💵 $20 - $22 per hour ⭐ 0-2 yrs exp 💼 Teaching

The trainer will onboard and guide new hires through training on company values, systems, and client-specific products. They are responsible for monitoring attendance and ensuring employees are equipped for success in their new roles.

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Temp Quality Assurance Specialist

TTEC · Part Time · 2 months ago

TTEC

🌎 United States 💵 $20 - $22 per hour ⭐ 0-2 yrs exp 💼 Software Development

Evaluate and analyze customer interactions across various channels to improve satisfaction scores and performance. Assist management with auditing KPIs, conducting calibration sessions, and developing standard operating procedures.

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Change Management

TTEC · Full Time · 2 months ago

TTEC

🌎 Poland ⭐ 2-5 yrs exp 💼 Recruitment

The role involves managing business process automation, performance analysis, and end-to-end project management for systems implementation. Additionally, it includes IT support duties such as equipment installation, asset inventory management, and first-level technical troubleshooting.

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Seasonal Licensed Healthcare Service Delivery Manager

TTEC · Part Time · 3 months ago

TTEC

🌎 United States 💵 $22 - $25 per hour ⭐ 2-5 yrs exp 💼 Product

Lead, mentor, and coach a team to meet client goals and improve key success metrics such as revenue and customer satisfaction. Manage daily operations, handle customer escalations, and ensure a positive work environment for associates.

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Learning Management System Administrator (Temporary)

TTEC · Part Time · 3 months ago

TTEC

🌎 Philippines ⭐ 2-5 yrs exp 💼 Software Development

The LMS Administrator will manage operational logistics, including course assignments, learner tracking, and system maintenance. They will also collaborate with instructional designers to support audits and provide technical assistance for the learning management system.

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Proposal Content Specialist

TTEC · Full Time · 4 months ago

TTEC

🌎 Colombia ⭐ 2-5 yrs exp 💼 Writing

The Proposal Content Specialist will manage and optimize the company's proposal content library and sales enablement assets across various platforms. They will collaborate with global teams to create, update, and maintain high-quality, brand-aligned content for strategic business pursuits.

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Proposal Content Specialist

TTEC · Full Time · 4 months ago

TTEC

🌎 Mexico ⭐ 2-5 yrs exp 💼 Writing

The Proposal Content Specialist will manage and optimize the company's proposal content library and go-to-market tools to ensure consistency and accuracy. They will collaborate with global teams to develop engaging, client-focused assets that support strategic business pursuits.

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Application Security Engineer

TTEC · Full Time · 4 months ago

TTEC

🌎 Colombia ⭐ 2-5 yrs exp 💼 Software Development

You will lead security assessments and code reviews across various platforms while embedding security best practices throughout the SDLC. Additionally, you will collaborate with DevOps teams to secure CI/CD pipelines and provide guidance on threat mitigation strategies.

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Senior Consultant, Process Improvement - Remote

TTEC · Full Time · 4 months ago

TTEC

🌎 Philippines ⭐ 5-10 yrs exp 💼 Others

The Senior Consultant will identify and execute process improvement initiatives to drive measurable outcomes in quality, cost, and customer experience. They will integrate Lean Six Sigma and Agile methodologies to optimize value streams and lead high-impact projects across the organization.

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Instructional Designer - Remote

TTEC · Full Time · 4 months ago

TTEC

🌎 Philippines ⭐ 2-5 yrs exp 💼 Design

You will design, develop, and maintain human-centered, data-driven virtual blended learning experiences. You will also collaborate with global teams to monitor learner performance and enhance curriculum effectiveness.

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Pricing Consultant

TTEC · Full Time · 4 months ago

TTEC

🌎 United States 💵 $110K - $120K per year ⭐ 2-5 yrs exp 💼 Others

This position is responsible for reviewing and coordinating pricing for new and existing clients within TTEC’s BPO segments, primarily advising Sales, Finance, and Operational leadership on engagement pricing details. The role also involves assisting with special projects such as developing new pricing methodologies, documenting deal terms, and conducting financial analysis.

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Pricing Consultant

TTEC · Full Time · 5 months ago

TTEC

🌎 Philippines ⭐ 2-5 yrs exp 💼 Others

This position is responsible for reviewing and coordinating pricing for new and existing clients within TTEC’s BPO segments, primarily advising Sales, Finance, and Operational leadership on engagement pricing details. The role also involves assisting with special projects like developing new pricing methodologies, documenting deal terms, and conducting financial analysis.

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Instructional Designer

TTEC · · 5 months ago

TTEC

🌎 Philippines ⭐ 2-5 yrs exp 💼 Design

The role involves designing, developing, delivering, evaluating, and maintaining virtual blended learning experiences that are human-centered, goal-oriented, and data-driven, utilizing various methodologies from learning design, learning science, graphic design, and media design. Responsibilities include building, testing, and launching learning solutions across multiple clients and geographies while keeping the learner experience central through human-centered design.

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Concierge Customer Service Representative

TTEC · · 5 months ago

TTEC

🌎 United States ⭐ 2-5 yrs exp 💼 Support

Specialists provide customized, easy, and effortless experiences to luxury automobile brand customers by building relationships based on understanding their needs, lifestyle, and preferences. Team members own the customer experience from start to finish, promptly resolving inquiries and concerns using available tools while adhering to service level metrics.

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French Bilingual Digital Communication Specialist

TTEC · Full Time · 9 months ago

TTEC

🌎 United States ⭐ 0-2 yrs exp 💼 Others

The Digital Communication Specialist will respond to customer inquiries through various digital channels, ensuring a high level of service and customer satisfaction. They will also identify process improvements to enhance customer experiences.

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