The Customer Advocate will support customers via phone, email, and live chat to drive product adoption and provide creative solutions for business needs. They will also contribute to the knowledge base and collaborate with cross-functional teams to improve software usability.
The specialist supports bookkeeping business systems by managing financial reporting, data coordination, and AI/automation initiatives. They are responsible for troubleshooting software integrations, maintaining client data, and assisting with payroll and financial operations.
The Client Solutions Manager will lead software implementations and technical consulting engagements while serving as the primary point of contact for nonprofit clients. They are responsible for managing project scope, driving product adoption, and providing high-touch support through precise time tracking and cross-functional coordination.
Provide technical support and troubleshooting for Microsoft Dynamics 365-based software and related applications. Serve as the primary contact for customers to diagnose software defects and document resolutions.
The QA Automation Engineer will develop and maintain scalable automated testing frameworks for Salesforce, web applications, and APIs. They will collaborate with cross-functional teams to translate business requirements into automated test scenarios and implement AI-assisted testing practices.
