Talkdesk

Pricing Strategy Associate Manager

Talkdesk · Full Time · 8 hours ago

Talkdesk

🌎 United States 💵 $93000 - $140K per year ⭐ 5-10 yrs exp 💼 Others

The Pricing Strategy Associate Manager partners with Product Managers to develop and refine pricing and packaging strategies for AI and software products. This role involves conducting financial modeling, ensuring operational feasibility, and managing governance processes to maintain commercial standards.

salesforce cloud saas customer-experience b2b reporting feedback documentation economics

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Senior CX Manager

Talkdesk · Full Time · a day ago

Talkdesk

🌎 United States 💵 $77500 - $147K per year ⭐ 10+ yrs exp 💼 Support

The Senior CX Manager acts as a strategic advisor and technical lead for enterprise customers, driving product adoption and business outcomes. They manage complex technical initiatives, oversee customer health, and bridge the gap between customer needs and internal product teams.

cloud customer-experience project-management agile crm communication feedback customer-relationship leadership customer-feedback

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Forward Deployed AI Product Manager, FSI

Talkdesk · Full Time · 9 days ago

Talkdesk

🌎 United States 💵 $190K - $240K per year ⭐ 5-10 yrs exp 💼 Software Development

The Forward Deployed AI Product Manager acts as the primary bridge between clients and engineering teams to design and deploy AI-powered solutions. They are responsible for leading discovery engagements, defining product requirements, and managing the end-to-end deployment process for financial services clients.

insurance cloud security customer-experience crm communication feedback operations leadership hiring

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Technical Support Engineer - Platform Support

Talkdesk · Full Time · 14 days ago

Talkdesk

🌎 United States 💵 $45073 - $79497 per year ⭐ 2-5 yrs exp 💼 Software Development

The Technical Support Engineer serves as the primary point of contact for platform-related issues, managing incident triage, classification, and resolution. They are responsible for maintaining ticketing hygiene, ensuring SLA compliance, and providing ongoing support for reporting, WFM, and QM applications.

cloud media customer-experience technical-support communication reporting compliance

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Forward Deployed AI Product Manager, HLS

Talkdesk · Full Time · 25 days ago

Talkdesk

🌎 United States 💵 $210K - $250K per year ⭐ 5-10 yrs exp 💼 Software Development

Act as the primary link between health system clients and engineering teams to translate clinical workflows into AI-powered solutions. Manage the end-to-end deployment of AI pilots, from discovery and scoping to UAT and production go-live.

cloud customer-experience communication feedback operations leadership hiring

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AI Deployment Strategist, Solutions Engineer

Talkdesk · Full Time · a month ago

Talkdesk

🌎 United States 💵 $165K - $207K per year ⭐ 2-5 yrs exp 💼 Software Development

Lead end-to-end customer engagements to design, build, and deploy cutting-edge AI agents that drive tangible business value. Act as a strategic consultant to executive stakeholders while developing the scalable deployment playbook for the AI program.

cloud saas customer-experience crm communication feedback operations

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Director, FP&A

Talkdesk · Full Time · a month ago

Talkdesk

🌎 United States 💵 $155K - $235K per year ⭐ 10+ yrs exp 💼 Others

Serve as the primary finance business partner for G&A functions including HR, Legal, IT, and Finance to control costs and enable scale. Lead financial planning, consolidation, and the management of business KPIs for board and external reporting.

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Senior Solutions Engineer - Healthcare & Life Sciences (East)

Talkdesk · Full Time · 2 months ago

Talkdesk

🌎 United States 💵 $157K - $235K per year ⭐ 10+ yrs exp 💼 Software Development

The Senior Solutions Engineer provides strategic, healthcare-centric consulting to prospective and existing customers to establish value for AI-powered Contact Center solutions. They manage the full sales lifecycle, from technical discovery and solution architecture to executing pilots and responding to RFPs.

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Director of Product Management — Talkdesk Applications Platform

Talkdesk · Full Time · 2 months ago

Talkdesk

🌎 Portugal ⭐ 10+ yrs exp 💼 Product

Lead the vision, strategy, and roadmap for the Talkdesk Applications Platform, focusing on foundational layers like authentication, billing, and user management. Manage a team of product managers and collaborate cross-functionally to ensure the platform scales to support the entire product suite.

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Senior Solution Consultant - HLS

Talkdesk · Full Time · 3 months ago

Talkdesk

🌎 United States 💵 $123K - $205K per year ⭐ 5-10 yrs exp 💼 Others

Lead the strategic implementation of CXA and CCaaS solutions for healthcare and life sciences customers, focusing on integrations with EHR/EMR systems like Epic. Act as a technical subject matter expert to design complex workflows and mentor cross-functional teams on integration best practices.

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Solutions Engineer - Enterprise - Mixed Industries

Talkdesk · Full Time · 3 months ago

Talkdesk

🌎 United States 💵 $135K - $205K per year ⭐ 5-10 yrs exp 💼 Software Development

Conducts discovery and research to design and deliver tailored technical presentations and demonstrations of Talkdesk solutions. Manages customer pilots, POCs, and RFI/RFP responses while collaborating with product teams to incorporate customer feedback.

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Talent Community

Talkdesk · Full Time · 3 months ago

Talkdesk

🌎 United States ⭐ 2-5 yrs exp 💼 Recruitment

Join a talent community to share professional backgrounds and resumes with the Talent Acquisition team. Stay informed about future job openings and company updates at Talkdesk.

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Talent Community

Talkdesk · Full Time · 8 months ago

Talkdesk

🌎 United States ⭐ 0-2 yrs exp 💼 Recruitment

Join the Talent Community to share your resume and professional background with the Talent Acquisition team. Be considered for future job opportunities that match your skills and stay informed about new openings and company updates.

cloud customer-experience organization talent-acquisition

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Talent Community

Talkdesk · Full Time · 8 months ago

Talkdesk

🌎 United States ⭐ 0-2 yrs exp 💼 Recruitment

Join the Talent Community to share your resume and professional background with the Talent Acquisition team. Be considered for future job opportunities that match your skills and stay informed about new openings and company updates.

cloud customer-experience organization talent-acquisition

APPLY

Talent Community

Talkdesk · Full Time · 8 months ago

Talkdesk

🌎 United States ⭐ 0-2 yrs exp 💼 Recruitment

Join the Talent Community to share your resume and professional background with the Talent Acquisition team. Be considered for future job opportunities that match your skills and stay informed about new openings and company updates.

cloud customer-experience organization talent-acquisition

APPLY

Talent Community

Talkdesk · Full Time · 8 months ago

Talkdesk

🌎 United States ⭐ 0-2 yrs exp 💼 Recruitment

Join the Talent Community to share your resume and professional background with the Talent Acquisition team. Be considered for future job opportunities that match your skills, experience, and interests.

cloud customer-experience organization talent-acquisition

APPLY

Talent Community

Talkdesk · Full Time · 10 months ago

Talkdesk

🌎 United States ⭐ 0-2 yrs exp 💼 Recruitment

Join our Talent Community to share your resume and professional background with our Talent Acquisition team. Be considered for future job opportunities that match your skills, experience, and interests.

cloud customer-experience organization talent-acquisition

APPLY