The Relocation Operations Training Specialist is responsible for designing, developing, and delivering training programs and operational documentation to support global teams and strategic clients. This role acts as a liaison between departments to ensure operational readiness and the successful adoption of new processes through effective change management.
Sirva
19 Remote Job Openings at Sirva
The Manager, Client Financial Services is responsible for owning the financial relationship with clients and overseeing the delivery of financial services. This role involves managing team activities, ensuring accurate billing, and leading process improvements to meet operational goals.
The Manager of Loan Processing oversees internal and external communications, document collection, and regulatory compliance to ensure the salability of originated loan files. They also provide leadership and coaching to direct reports while managing pipeline performance and vendor relationships.
The Moving Operations Specialist serves as the primary point of contact for the agent network and 3rd party services to ensure system compliance. They manage escalations, perform audits, and provide allocation recommendations to drive quality and customer satisfaction.
The consultant manages international assignments for corporate clients, overseeing relocation services such as policy counseling, immigration, and shipping. They act as the primary point of coordination between assignees, HR contacts, and global service providers to ensure a seamless transition.
Coordinate international household goods shipments by managing logistics, pricing, and vendor relationships to ensure high-quality service delivery. Responsible for financial margin management, invoice dispute resolution, and guiding clients through the relocation process.
Provides corporate housing assistance to relocating employees and manages the end-to-end customer experience, including maintenance and billing. Coordinates with relocation counselors and tenancy managers to ensure housing options meet employee criteria.
The Client Network Manager is responsible for managing supplier networks and partnerships for specific client accounts to ensure performance and satisfaction. This includes end-to-end supplier management, strategic supply chain planning, and collaborating with internal teams to optimize costs and revenue.
The role focuses on developing high-quality responses to RFPs and RFIs to support new business pursuits and account retention. It involves partnering with sales leaders to create pursuit action plans and managing the end-to-end proposal workflow.
The analyst supports corporate insurance programs by issuing certificates of insurance and managing surety bonds. They also oversee casualty claims management, including fleet accident investigation and collaboration with TPAs and defense counsel.
Bilingual Customer Experience & Operations Consultant-French (Virtual, Canada)
Sirva
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Full Time
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20 days ago
Sirva
Serve as the primary point of coordination for customers during their mobility journey, providing guidance on authorized services and policies. Proactively manage customer interactions via omnichannel tools while collaborating with internal teams and external suppliers to ensure high satisfaction.
Serve as the primary point of coordination for customers during their mobility journey, providing guidance on authorized services and policies. Proactively manage customer interactions via omnichannel tools while collaborating with internal teams and external suppliers to ensure high satisfaction.
Serve as the primary point of coordination for customers during their mobility journey, providing guidance on policies and authorized services. Proactively manage customer interactions via omnichannel tools while collaborating with internal teams and external suppliers to ensure high satisfaction.
Manage and qualify inbound leads from small and mid-market accounts to drive revenue and support Territory Sales Representatives. Progress lower-complexity opportunities through the sales pipeline while maintaining accurate CRM records.
Customer Experience & Operations Consultant 3-US Government (Virtual, US)
Sirva
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Full Time
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a month ago
Sirva
Serve as the primary point of coordination for customers during their mobility journey, providing guidance on authorized services and policies. Collaborate with internal teams and external supplier partners to ensure high-quality service delivery and meet client SLAs.
Serve as the primary point of coordination for customers during their mobility journey, providing guidance on policies and authorized services. Proactively manage customer interactions via omnichannel tools while collaborating with internal teams and external suppliers to ensure high satisfaction.
Responsible for the accurate and timely processing of US and Canadian payrolls, including earnings, deductions, and regulatory compliance. The role involves auditing HRIS changes, managing special payments, and maintaining payroll processes and controls.
The Mortgage Consultant manages the loan application process from initial consultation and documentation gathering through to closing. They are responsible for converting loan applications into locked loans while maintaining margin goals and building referral relationships with Realtors.
Engage with warm leads via phone and email to articulate the value of new consumer relocation products. Convert inquiries into confirmed customers while accurately tracking interactions within company systems.