Build and optimize automated email journeys and campaigns across the customer lifecycle, from lead registration through activation, retention, and reactivation. Maintain database quality and segmentation, audit campaigns, monitor deliverability and consent rules, run tests, and report on commercial outcomes.
Handle inbound and outbound calls to assist customers with property inquiries, bookings, and travel arrangements. Convert inquiries into sales by providing professional, solution-oriented recommendations and accurately documenting all interactions.
The specialist will handle customer requests, documentation, and complaints while ensuring compliance with internal procedures. They will also collaborate with internal teams like Sales and Account Management to maintain high service quality.
Conduct outbound calls to car dealers in the Dutch market to present the platform and business model. Focus on qualifying potential clients, guiding them through registration, and maintaining CRM records.
Provide professional customer support in Polish via phone to assist with insurance policy inquiries and service requests. Accurately document all customer interactions in internal systems and collaborate with team members for efficient issue resolution.
Conduct outbound calls to car dealers in the French market to present the platform and business model. Focus on qualifying potential clients, guiding them through registration, and maintaining CRM records to drive market expansion.
Conduct outbound prospecting and cold calling to engage C-level stakeholders across North American enterprise accounts. Generate and qualify business opportunities to schedule high-quality meetings for the Account Executive team.
Manage guest and homeowner queries throughout the entire stay cycle, from pre-arrival to post-departure. Coordinate with internal teams and homeowners to resolve maintenance, billing, and service issues while protecting brand reputation.
Conduct outbound calls to car dealers in the Italian market to present the platform and explain the business model. Focus on qualifying potential clients, guiding them through registration, and maintaining CRM records to drive market expansion.
