The Technical Account Manager provides strategic technical guidance and executional support to enterprise clients to ensure successful platform implementation and optimization. They act as a trusted advisor, bridging communication between client technical teams and internal engineering departments to resolve complex issues.
The Procurement Specialist manages the end-to-end procurement lifecycle, including intake, sourcing, contract negotiation, and vendor onboarding. They are also responsible for leveraging AI to optimize processes, improve cycle times, and deliver measurable cost savings.
The PMO & Portfolio Analyst manages initiative intake, maintains the portfolio system of record, and produces executive-ready reporting to support leadership decision-making. They are responsible for tracking dependencies, surfacing risks, and ensuring governance forums are prepared with accurate data and analysis.
The Software Support Specialist provides Tier 1 and 2 support for inbound software queries via portal, email, phone, and chat. They are also responsible for documenting issues, mentoring new team members, and identifying trends to improve client satisfaction.
The Client Success Manager owns a portfolio of enterprise accounts, focusing on building consultative relationships, driving product adoption, and ensuring value realization. They are responsible for managing renewals, identifying growth opportunities, and leveraging AI-driven insights to proactively engage clients and mitigate risks.
Lead and develop a team of Client Success Managers to drive value realization, retention, and growth for strategic accounts. Partner cross-functionally to resolve client needs and leverage AI to improve productivity and client outcomes.
The Senior Implementation Consultant leads technical discovery and solution design for strategic clients while managing complex onboarding initiatives. They act as a technical advisor, mentor junior team members, and drive cross-functional process improvements to ensure client success.
The Senior Implementation Consultant leads technical discovery and solution design for strategic clients while managing complex onboarding projects. They also mentor junior team members, drive process improvements, and act as a primary technical contact for software and integration issues.
Manage a portfolio of client accounts by overseeing the strategy, planning, execution, and optimization of digital and retail media campaigns. Act as a trusted advisor to clients while collaborating cross-functionally to deliver high-impact media programs and actionable insights.
The Advertising Paid Search Manager will own the planning, execution, and optimization of digital marketing and retail media campaigns for a portfolio of enterprise clients. They will act as a trusted advisor to clients, leveraging AI and data-driven insights to align media tactics with business goals.
Design, build, and maintain automation scripts and workflows to streamline IT service delivery and systems administration. Administer enterprise identity and collaboration platforms while leveraging AI to improve productivity and operational efficiency.
The Senior Software Engineer will utilize Lean and Agile methodologies to develop high-quality, secure software solutions. They are also responsible for providing mentorship to team members and improving automated testing and continuous integration processes.
Serve as a legal advisor for the Americas region, managing commercial transactions, employment matters, and corporate governance. Lead the integration of AI-enabled tools to streamline legal operations and ensure regulatory compliance.
Provide technical and subject matter expertise to the Global Sales Team to win new business with retail and brand clients. Lead discovery engagements, build executive-level business cases, and translate technical capabilities into business impact narratives.
Design and implement security guardrails for AI-powered products and an AI-first workforce. Automate security workflows and integrate security tooling with LLM layers to surface actionable insights.
