The Implementation Project Manager leads the onboarding process for new and existing customers, managing project timelines and technical configurations. They act as the primary point of contact to ensure successful product implementation and long-term customer success.
The Implementation Project Manager leads the onboarding process for new customers, serving as the primary point of contact to ensure successful product implementation and integration. They manage project timelines, coordinate with internal and external stakeholders, and resolve technical issues to ensure efficient project delivery.
The Technical Customer Support Specialist will resolve technical inquiries across the product suite and serve as a primary point of contact for external customers. They will also act as a liaison between Engineering, Product, and Customer Success teams to report bugs and document technical issues.
Act as the primary technical expert to support the sales team by architecting and presenting custom platform solutions for hospitality clients. Bridge the gap between sales and technical teams to ensure successful product implementation and launch.
The Enterprise Sales Consultant will acquire new enterprise-level clients by managing the full sales cycle, from prospecting and proposal development to contract negotiation and closing. They will also manage the existing client base to expand revenue through cross-selling and up-selling while ensuring high levels of customer satisfaction.
