Own the architecture, agentic system, evaluation strategy, and technical roadmap for Gavel Exec, including its context pipeline, search, grounding, and quality controls. Lead platform and security decisions with Relativity, mentor engineers, set technical direction, and remain hands-on in delivering high-impact software.
You will design, build, and ship end-to-end AI agents and capabilities, including tools, prompts, and frontend experiences. You will also contribute to shared infrastructure and maintain evaluations to ensure high performance and reliability.
You will design, build, and maintain end-to-end AI agents and capabilities, including tools, prompts, and frontend experiences. You will also contribute to shared infrastructure and collaborate with product and design teams to deliver high-quality legal tech solutions.
You will build and maintain full-stack features for the Gavel AI platform, including agent tools, API endpoints, and front-end components. Additionally, you will write and evaluate AI models, monitor production outcomes, and collaborate with senior engineers on design and code reviews.
Drive the design and implementation of scalable, secure cloud services while providing technical direction across frontend, backend, and data layers. Mentor senior engineers and ensure engineering standards are met through code reviews and architectural guidance.
The Customer Success Manager will manage a portfolio of subscription accounts to drive adoption, ensure value realization, and achieve renewal goals. They will utilize data signals and AI tools to execute scaled engagement strategies and proactively manage account health and risks.
You will design, build, and operate identity-centric security platforms to govern access across enterprise systems and cloud resources. The role involves writing production-quality software, automating security controls, and partnering with engineering teams to embed secure-by-default patterns.
Oversee global billing operations, ensuring the accuracy and scalability of the end-to-end Order-to-Cash process. Lead the design of billing frameworks and leverage AI and automation to improve operational efficiency across multiple revenue streams.
Lead end-to-end FOIA data migration projects for government agencies into RelativityOne while serving as the technical lead for migration tooling. This role involves defining product requirements, executing migration plans, and ensuring compliance with government data security standards.
Responsible for the accurate preparation of customer invoices and contract processing across various product lines and billing models. The role involves managing billing queues, updating standard operating procedures, and partnering cross-functionally to optimize the order-to-cash cycle.
Drive the design and architecture of scalable, secure cloud services processing petabytes of data while defining organization-wide technical standards. Lead the transition to streaming-first workflows and establish best practices for AI-assisted and agentic engineering.
