Design and scale a customer marketing engine to elevate real-world impact and make customer success a primary proof point of value. This includes managing the customer reference database, creating a high-impact content library, and expanding the customer advocate base.
Redis
42 Remote Job Openings at Redis
Diagnose and resolve complex technical software issues for Redis Enterprise customers across cloud and on-premises environments. Collaborate with engineering teams to provide root cause analysis and act as a customer advocate to maximize subscription value.
Collaborate with customers to design customized Redis-powered solutions and drive technical evaluations through POCs and pilots. Work with sales teams to develop account strategies and provide product feedback to R&D and Product Management.
Lead the partner business in the region by hunting for new cloud revenue opportunities and driving pipeline generation. Foster relationships with Cloud Service Providers and channel partners to execute joint business plans and GTM strategies.
Develop positioning, messaging, and GTM plans for new product launches in collaboration with Product, Engineering, and Sales. Create technical content across the funnel and manage co-marketing initiatives with cloud partners like AWS, GCP, and Azure.
Lead the negotiation and drafting of SaaS, software licensing, and procurement agreements to support global sales and strategic partnerships. Partner with cross-functional teams to optimize deal terms and implement AI-driven process improvements for contract management.
Lead marketing strategies and digital campaigns across TOLA and LATAM regions to drive pipeline growth and revenue. Partner with regional sales leadership and the LATAM partner ecosystem to align marketing initiatives with business priorities.
The role involves carrying a quota for net new business revenue and identifying leads to close opportunities. You will execute the MEDDPIC sales methodology and collaborate with Marketing and Solutions Architects to drive the sales process.
The Account Executive is responsible for formulating and executing sales strategies to drive revenue growth within their territory. This includes identifying and qualifying pipelines, closing business to exceed quotas, and building strong customer relationships.
Act as the primary technical liaison and subject matter expert for customers to optimize their use of the Redis platform. Responsibilities include onboarding new clients, driving revenue growth through upselling, and collaborating internationally to streamline product delivery.
Lead and expand strategic OEM partnerships by identifying and closing high-value agreements with major technology companies. Develop joint go-to-market strategies to embed Redis technology into broader platforms and drive significant revenue growth.
The Customer Success Manager will serve as the primary post-sale point of contact to foster long-term relationships and ensure customers realize maximum value from Redis solutions. They will drive product adoption, manage renewals, and collaborate with cross-functional teams to advocate for customer needs and influence product roadmaps.
Formulate and execute a sales strategy to drive revenue growth and develop a robust sales pipeline within the assigned territory. Build trusted relationships with executive and technical stakeholders to close business and exceed sales quotas.
You will own the technical vision and architecture for the feature store platform while leading execution and setting engineering standards. Additionally, you will engage directly with strategic enterprise customers to translate their requirements into actionable product capabilities.
You will diagnose and resolve complex technical issues for Redis Enterprise customers while collaborating with engineering and cloud operations teams. The role involves performing root cause analysis, managing critical escalations, and providing technical expertise throughout the software deployment lifecycle.
You will collaborate with customers to design, develop, and implement customized Redis-powered solutions to meet their specific business needs. Additionally, you will serve as a subject matter expert, providing technical implementation services and training to ensure successful production deployments.
You will consult with customers to design, develop, and deliver customized Redis-powered solutions that meet their specific business and data service needs. Additionally, you will provide hands-on technical implementation, training, and support to ensure the successful deployment of solutions within customer environments.
[Ashby] Customer Org (Customer Success) (EMEA, APAC, US & CANADA)
Redis
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Full Time
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2 months ago
Redis
The Customer Success Manager will serve as the primary point of contact for customers in Korea, fostering long-term relationships and ensuring successful adoption of Redis solutions. They will drive value realization, manage account health, and collaborate with cross-functional teams to support renewals and expansion opportunities.
You will diagnose and resolve complex technical issues for enterprise customers while collaborating with engineering and cloud operations teams. Additionally, you will provide root cause analysis and serve as a customer advocate to ensure timely resolution of critical software issues.
You will diagnose and resolve complex technical issues for Redis Enterprise customers while collaborating with engineering and support teams. You will also provide root cause analysis and serve as a customer advocate to ensure timely resolution of critical issues.
You will educate customers and collaborate with them to create customized Redis-powered solutions that meet their specific business and database needs. Additionally, you will drive POCs and pilots while working closely with the Sales team to develop effective account strategies.
Formulate and execute a sales strategy to drive revenue growth while identifying and developing a sales pipeline. Build strong customer relationships and close business to meet or exceed monthly, quarterly, and annual sales quotas.
The Partner Sales Manager will spearhead partner business in France by hunting for new cloud revenue opportunities and driving pipeline generation. They will foster strong relationships with cloud providers and resellers while executing joint business plans to accelerate deal velocity.
Formulate and execute a sales strategy to drive revenue growth and manage the sales pipeline within the assigned territory. Build strong customer relationships while closing business to meet monthly, quarterly, and annual quota objectives.
You will formulate and execute a sales strategy to drive revenue growth and build a robust sales pipeline within your assigned territory. Additionally, you will close business to meet quota objectives while building trusted relationships with executive and technical stakeholders.
Formulate and execute a sales strategy to drive revenue growth and develop a robust sales pipeline within the DACH territory. Build trusted relationships with executive, IT, and developer stakeholders to close business and exceed quota objectives.
Formulate and execute a sales strategy to drive revenue growth and build a robust sales pipeline within the Italian territory. Build trusted relationships with executive, IT, and developer stakeholders to close business and exceed sales quotas.
Lead the global pricing and packaging strategy for cloud and self-managed offerings to drive revenue growth and monetization. Collaborate with Product, Marketing, Finance, and Sales to implement scalable pricing models and optimize customer value.
You will diagnose and resolve complex technical issues for Redis Enterprise customers while collaborating with engineering and product teams. You will also serve as a customer advocate to ensure timely resolution of escalations and contribute to internal documentation.
Formulate and execute a sales strategy to drive revenue growth and build a robust sales pipeline within the Nordics territory. Build trusted relationships with executive and technical stakeholders to close business and exceed sales quotas.
You will own the technical vision and architecture for the feature store platform while leading the implementation of its next generation. Additionally, you will serve as a strategic technical advisor to enterprise customers and mentor the engineering team to foster technical excellence.
You will educate customers and collaborate with technical teams to create customized Redis-powered solutions that meet specific business needs. Additionally, you will drive proofs of concept and pilots while working closely with the sales team to identify new account opportunities.
The Solutions Architect will educate customers and collaborate with them to create customized Redis-powered solutions for their business needs. They will also drive POCs and pilots while working closely with the Sales team to identify new account opportunities.
The Regional Account Executive manages relationships with enterprise customers while hunting for new business opportunities within assigned accounts. They are responsible for leading account planning cycles and coordinating internal resources to meet performance objectives and revenue quotas.
The Customer Success Manager will serve as the primary post-sale point of contact to foster long-term relationships and ensure customers realize maximum value from Redis solutions. They will also drive product adoption, manage success planning, and collaborate with internal teams to advocate for customer needs and expansion opportunities.
You will build and maintain relationships with partner technical teams to enable effective use of Redis capabilities in solution design. Additionally, you will drive partner competence through workshops and certifications while aligning with strategic accounts to ensure Redis is the technology of choice.
Formulate and execute a sales strategy to drive revenue growth and manage the sales pipeline within the Dubai territory. Build strong customer relationships while consistently meeting or exceeding monthly, quarterly, and annual sales quotas.
The Field Partner Leader will hunt for new cloud revenue opportunities and manage strategic relationships with cloud service providers and channel partners. They are responsible for executing joint business plans, driving pipeline generation, and ensuring sales alignment across the region.
Formulate and execute a sales strategy to drive revenue growth and develop a robust sales pipeline within the assigned territory. Build trusted relationships with executive and technical leadership to close business and exceed sales quotas.
You will carry a quota for net new business revenue and manage the full sales cycle from lead identification to closing. You will also collaborate with marketing and solutions architects to execute sales methodologies and maintain accurate CRM data.
You will collaborate with customers to design and implement customized Redis-powered solutions while driving technical evaluations and pilots. Additionally, you will work closely with the sales team to identify new opportunities and provide technical feedback to product and R&D teams.
Design and implement core infrastructure for AI agents to access and assemble context using Redis. Collaborate with a global team to prototype, test, and ship performant, production-grade code in Go.