Lead complex insurance technology and data initiatives while serving as a trusted advisor to client stakeholders. Oversee end-to-end business requirements, implementation, and solution direction for strategic client engagements.
The Customer Experience Associate provides front-line support by processing insurance regulatory compliance tasks and handling client inquiries via phone, email, and chat. They are responsible for maintaining high service standards, de-escalating frustrated customers, and ensuring accurate documentation.
The analyst manages client communications, billing inquiries, and the processing of surplus lines tax reports and payments. They also coordinate with state regulators to ensure compliance and provide guidance to team members on operational workflows.
The Project Manager will lead client-facing software implementation projects by developing comprehensive project plans and coordinating cross-functional teams. They are responsible for managing budgets, timelines, and risks while serving as the primary point of contact for clients.
The Principal AI Solutions Architect will design and validate AI-driven solutions by translating complex insurance workflows into scalable, production-ready specifications. This role involves leading client discovery sessions, developing prototypes, and collaborating with engineering teams to ensure successful implementation of AI initiatives.
The Pricing Operations Manager will establish a centralized pricing function and standardize governance across acquired insurance entities. They will also manage annual pricing cycles, develop reporting dashboards, and lead the digital transformation of pricing workflows.
The Client Partner serves as the senior onshore owner for major accounts, managing the full transformation lifecycle and maintaining executive-level relationships. They lead cross-functional teams to deliver operational and technology-enabled outcomes while ensuring adherence to contractual obligations and KPIs.
The Commercial Lines Account Manager serves as the primary point of contact for a book of business, managing renewals, new business, and account rounding. They collaborate with onshore and offshore teams to provide high-quality service and consult with clients on insurance solutions.
The Senior Integration Manager will lead and execute acquisition integrations, focusing on ERP, finance, and accounting workstreams. They will coordinate with cross-functional stakeholders to manage timelines, deliverables, and integration strategies while mitigating risks.
Conduct onsite and virtual premium audits to ensure accurate classification and reporting of Workers' Compensation and General Liability exposures. Prepare and submit detailed audit reports while maintaining professional communication with clients and internal stakeholders.
The Insurance Account Specialist will process routine insurance tasks and respond to customer inquiries via phone and email. They will also support senior staff and collaborate with offshore teams to ensure quality and service standards are met.
The Client Executive will act as a trusted advisor to manage and grow a portfolio of retail insurance accounts by driving account strategy and sales. They will collaborate with internal teams to deliver value-based solutions while maintaining influential relationships with C-level stakeholders.
The Senior Manager will lead bureau reporting and financial data compliance functions while building and scaling a new revenue-generating reporting and analytics service line. They will oversee team performance, manage client escalations, and partner with Sales to package and price reporting services.
The Insurance Account Specialist processes routine insurance tasks and responds to customer inquiries via phone and email. They also support senior staff by managing service-related issues and collaborating with offshore teams to meet quality and security standards.
The specialist manages client communications, billing inquiries, and the processing of surplus lines tax reports and payments. They also coordinate with state regulators to ensure compliance and provide mentorship to team members on operational workflows.
The Assistant General Counsel is responsible for drafting, reviewing, and negotiating a wide range of commercial contracts while providing legal guidance to internal stakeholders. Additionally, the role manages routine corporate maintenance tasks and identifies legal risks to ensure compliance with company standards.
The Loss Control Surveyor is responsible for scheduling appointments, conducting onsite property inspections, and identifying potential hazards. They must document findings through digital photography and detailed reports submitted via a web-based system.
The Assistant General Counsel will manage the lifecycle of technology and insurance services contracts, including drafting, redlining, and negotiating complex agreements. They will also provide legal risk assessments, conduct legal research, and collaborate with business stakeholders to support corporate objectives.
The auditor will conduct phone and virtual premium audits with insured businesses to ensure accurate classification and reporting of insurance exposures. They are responsible for collecting documentation, preparing detailed audit reports, and maintaining professional communication with clients and internal stakeholders.
The Senior Integration Manager will lead and execute acquisition integration projects, focusing on ERP, finance, and accounting workstreams. They will manage timelines, coordinate with cross-functional stakeholders, and ensure integration plans align with strategic objectives.
Conduct in-person and virtual premium audits to ensure accurate classification and reporting of Workers' Compensation and General Liability exposures. Prepare detailed audit reports and maintain professional communication with insured clients and internal stakeholders.
The auditor will conduct in-person and virtual premium audits to ensure accurate classification and reporting of Workers' Compensation and General Liability exposures. They are responsible for scheduling visits, verifying business operations, and submitting detailed audit reports while maintaining professional client communication.
Lead the planning and execution of M&A integrations focusing on ERP, Accounting, Finance, Tax, and Treasury workstreams. Coordinate with cross-functional stakeholders to manage timelines, track milestones, and ensure alignment with strategic objectives.
