The specialist will manage end-to-end order fulfilment by coordinating with vendors, logistics, and internal teams to ensure timely delivery. They will also serve as a primary point of contact for customer support, relationship management, and continuous operational improvement.
The Fulfilment Lead will own the end-to-end fulfilment lifecycle, establishing proactive controls to prevent failures and resolve operational incidents. They are responsible for driving continuous improvement in speed, reliability, and quality while providing executive-level reporting on performance.
The QA Engineer will be responsible for creating and executing comprehensive test plans across web applications, APIs, and AI-powered features. They will collaborate with cross-functional teams to identify, document, and resolve defects while ensuring high-quality product releases.
Build and expand a network of qualified IT hardware and logistics vendors across European markets. Manage vendor relationships, negotiate commercial terms, and monitor performance to ensure operational effectiveness.
Build and expand a network of qualified IT hardware and logistics vendors across Asian markets. Manage vendor relationships, negotiate commercial terms, and monitor performance to ensure operational effectiveness.
You will own the global community and events strategy, including launching and scaling the IT Unplugged chapter model. You will also collaborate with marketing, sales, and partnerships to drive engagement, content growth, and commercial impact.
Own and execute the channel and platform partnership strategy across MSPs, EORs, and HR platforms to drive distribution. Manage the full partnership lifecycle from initial engagement and commercial negotiation to integration, activation, and ongoing revenue growth.
Support the collection, cleaning, and organization of data while assisting in the preparation of reports and dashboards for various business teams. Identify trends and patterns through data analysis and ensure the accuracy of metrics through validation and quality checks.
Lead the compliance and risk management framework, including vendor risk, KYB, and periodic reviews. Monitor key controls, manage compliance registers, and provide regular reporting to leadership on risk status and remediation.
Own and execute the company's growth strategy across acquisition, activation, conversion, retention, and expansion. Design and run end-to-end growth experiments while collaborating with Product, Data, and Commercial teams to translate insights into initiatives.
Build and maintain Rayda's data warehouse, analytics infrastructure, and scalable data pipelines to ensure data accuracy and accessibility. Partner with cross-functional teams to develop analytical models and datasets that support business decision-making.
