The Director will lead the Quavo Mastery Program, balancing custom content creation with existing solutions to drive leadership and talent development. They will also integrate AI fluency into organizational training while managing team resources to ensure scalable, flexible growth.
The Senior Product Marketing Manager owns the end-to-end commercialization process, including product launches, pricing, packaging, and go-to-market strategy. They are responsible for establishing launch governance, setting performance goals, and creating commercial narratives to support Sales and Client Experience teams.
The Technical Support Analyst serves as a Tier 2 escalation point, responsible for investigating, diagnosing, and resolving complex technical issues involving configuration, data, and integrations. They also partner with Engineering for code-level defects and provide mentorship to Tier 1 staff to improve support efficiency.
The Product Manager will own the roadmap, business case, and problem definition for a core platform area while collaborating with engineering and data science teams. They will also monitor product adoption and retention metrics to iterate on solutions and communicate strategy to internal and external stakeholders.
The Product Owner will manage the fraud and disputes product lifecycle by authoring acceptance criteria and collaborating with engineering teams. They will serve as a subject matter expert to ensure compliance with financial regulations and card network rules while maintaining high-velocity delivery.
Manage a portfolio of mid-market to large clients through the full lifecycle, focusing on retention and expansion. Serve as the primary point of contact to ensure client health and drive measurable value from the platform.
