The Senior Customer Marketing Manager will build and execute scalable programs to drive customer engagement, product adoption, retention, and advocacy across the global customer base. This role involves collaborating with cross-functional teams to manage customer communications, events, and campaigns that demonstrate business impact and revenue growth.
ProcessUnity
4 Remote Job Openings at ProcessUnity
The Senior Manager will oversee the end-to-end health of the global technical support function, including resolution quality, escalation management, and AI-driven support strategies. They will lead a global team, manage enterprise account relationships, and partner with engineering to optimize triage and service processes.
Drive revenue growth in the EMEA region by acquiring new customers and managing partner ecosystem relationships. Lead full sales cycles from discovery to contract execution while collaborating with Customer Success and pre-sales teams.
The Account Executive will develop and execute sales strategies to achieve and exceed sales quotas in the assigned territory. They will lead the full sales cycle, including prospecting, discovery, proposal development, negotiation, and contract closure.