You will design and build product experiences for AI-driven intelligence platforms, translating complex data into intuitive user interfaces. You will work closely with the lead design engineer to prototype, iterate, and deliver production-ready code while shaping the visual language of the product.
You will own the customer relationship post-signature, developing strategic account plans to drive growth and long-term success. Additionally, you will act as the primary point of contact for enterprise clients, conducting business reviews and providing feedback to the product team.
You will own the full technical customer journey, from discovery and product demonstrations to implementation and workflow integration. Additionally, you will act as a bridge between customers and the product team, turning evidence-based feedback into reusable playbooks and technical solutions.
Assess the current delivery process to identify bottlenecks and implement a sustainable solution for fast, reliable releases. Validate these improvements and ensure the team is equipped to operate the new setup independently.