Lead large security engagements and conduct architecture assessments to identify risks and design secure solutions. Develop strategic and tactical recommendations to ensure client compliance with regulatory requirements and industry standards.
The Senior Project Manager will lead complex IT projects, including cloud infrastructure and DevOps initiatives, ensuring they are delivered on time, within scope, and on budget. They act as a trusted advisor to clients, managing stakeholder expectations and fostering consultative partnerships to drive business value.
The IT Business Analyst will collaborate with stakeholders to elicit and document business requirements while translating them into functional specifications and process flows. They will also partner with technical teams to ensure accurate implementation and provide ongoing support for systems post-deployment.
The Senior DevOps Engineer will design, implement, and maintain scalable cloud-based infrastructures across AWS, GCP, and Azure while managing CI/CD pipelines. They will also provide strategic DevOps recommendations, monitor system performance, and lead incident management efforts to ensure high availability.
The role involves providing technical support, troubleshooting, and infrastructure management across multi-cloud environments while driving operational efficiency through automation and AI. The engineer will lead technical initiatives, mentor team members, and serve as a trusted advisor to managed services customers.
The Principal Architect provides technical expertise in the design and development of the internal Managed Services platform and associated automations. They also provide guidance and mentoring to the engineering team while identifying opportunities to improve efficiency through automation.
The Senior Engineer is responsible for deploying, supporting, and improving Managed Services Gateways across various cloud and virtualization environments. They also serve as an escalation point for complex technical issues and maintain operational standards through automation and documentation.
The Microsoft Engineer is responsible for monitoring, managing, and supporting customer infrastructure and Microsoft platforms. This includes troubleshooting client devices and applications while managing incidents and changes via ServiceNow to ensure SLA compliance.
The Engineer is responsible for monitoring and managing customer internal infrastructures and virtualization platforms. This includes troubleshooting device and application issues, managing service tickets via ServiceNow, and providing emergency on-call support.
Lead product delivery by bridging customer business needs with technical execution and managing the product roadmap. Responsible for overseeing the entire project lifecycle from discovery and requirements gathering to delivery and stakeholder management.
The role involves leading the Modern Platforms EUC strategy by developing statements of work, BOMs, and technical presentations for clients. You will act as a primary escalation path and provide technical guidance to account teams and consulting engineers to ensure successful project delivery.
Build scalable software and application solutions for enterprise clients using engineering best practices. Collaborate with cross-functional teams to define technical requirements and present solution strategies to stakeholders.
The role involves supporting Contact Center customers through application development, troubleshooting, and administrative changes to routing and prompting. Responsibilities include performing software upgrades and maintaining up-to-date knowledge of Cisco, Amazon, and Five9 products.
Manage a portfolio of client-facing IT projects and programs from inception through completion, ensuring delivery within scope, budget, and schedule. Act as the primary liaison between stakeholders, technical teams, and leadership to align project outcomes with strategic goals.
Collaborate with cross-functional teams to design and oversee the migration of applications, data, and infrastructure to cloud or hybrid environments. Develop comprehensive migration strategies, manage execution to minimize downtime, and provide post-implementation optimization.
Manage multiple IT field service projects from initiation to completion, focusing on hardware deployments and infrastructure upgrades. Serve as the primary client contact to ensure quality service delivery and high customer satisfaction.
Architect and deploy AWS, VMware, and Citrix solutions, specifically focusing on VDI environments and Workspace ONE UEM. The role involves acting as a client advocate and post-sales expert to optimize infrastructure and security frameworks.
