The Certinia Administrator will manage system performance, user access, and configurations for PSA, ERP, and accounting modules on the Salesforce platform. They will also collaborate with stakeholders to optimize business processes and provide data-driven insights through reporting and analytics.
The Senior Security Analyst will support secure client environments through active threat hunting, reporting, and consulting. They will also provide mentorship to team members and collaborate with engineering teams to refine security use cases and operational processes.
Serve as the primary technical presales resource for SLED and regulated industry clients, leading discovery sessions and designing compliance-aligned managed services solutions. Manage complex procurement processes and develop ROI-based business cases to support government and regulated sector budget cycles.
The engineer will architect and deploy AWS, VMware, and Citrix solutions while serving as a client advocate and post-sales expert. Responsibilities include managing VDI environments, optimizing Workspace ONE UEM, and conducting capacity planning for infrastructure.
The IT Business Analyst will collaborate with stakeholders to elicit and document business requirements while translating them into functional specifications and process flows. They will also partner with technical teams to ensure accurate implementation and provide ongoing support for systems post-deployment.
The Senior DevOps Engineer will design, implement, and maintain scalable cloud-based infrastructures across AWS, GCP, and Azure while managing CI/CD pipelines. They will also provide strategic DevOps recommendations, monitor system performance, and lead incident management efforts to ensure high availability.
The role involves providing technical support, troubleshooting, and infrastructure management across multi-cloud environments while driving operational efficiency through automation and AI. The engineer will lead technical initiatives, mentor team members, and serve as a trusted advisor to managed services customers.
The Principal Architect provides technical expertise in the design and development of the internal Managed Services platform and associated automations. They also provide guidance and mentoring to the engineering team while identifying opportunities to improve efficiency through automation.
The Senior Engineer is responsible for deploying, supporting, and improving Managed Services Gateways across various cloud and virtualization environments. They also serve as an escalation point for complex technical issues and maintain operational standards through automation and documentation.
The Engineer is responsible for monitoring and managing customer internal infrastructures and virtualization platforms. This includes troubleshooting device and application issues, managing service tickets via ServiceNow, and providing emergency on-call support.
The Microsoft Engineer is responsible for monitoring, managing, and supporting customer infrastructure and Microsoft platforms. This includes troubleshooting client devices and applications while managing incidents and changes via ServiceNow to ensure SLA compliance.
Lead product delivery by bridging customer business needs with technical execution and managing the product roadmap. Responsible for overseeing the entire project lifecycle from discovery and requirements gathering to delivery and stakeholder management.
The role involves leading the Modern Platforms EUC strategy by developing statements of work, BOMs, and technical presentations for clients. You will act as a primary escalation path and provide technical guidance to account teams and consulting engineers to ensure successful project delivery.
Build scalable software and application solutions for enterprise clients using engineering best practices. Collaborate with cross-functional teams to define technical requirements and present solution strategies to stakeholders.
Manage a portfolio of client-facing IT projects and programs from inception through completion, ensuring delivery within scope, budget, and schedule. Act as the primary liaison between stakeholders, technical teams, and leadership to align project outcomes with strategic goals.
Collaborate with cross-functional teams to design and oversee the migration of applications, data, and infrastructure to cloud or hybrid environments. Develop comprehensive migration strategies, manage execution to minimize downtime, and provide post-implementation optimization.
