Percepta

Executive Director, Public Sector Information Security & Compliance Officer

Percepta · Full Time · 2 hours ago

Percepta

🌎 United States ⭐ 10+ yrs exp 💼 Software Development

Provide executive leadership and strategic direction for public sector information security and compliance programs. Oversee adherence to federal and state frameworks such as FedRAMP and NIST 800-53 while managing security teams and risk mitigation strategies.

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Senior Bilingual Healthcare Customer Service Representative – French-English – Work from home - Canada

Percepta · Full Time · 5 hours ago

Percepta

🌎 Canada ⭐ 2-5 yrs exp 💼 Support

Manage incoming customer communications to schedule and plan preventive maintenance for healthcare equipment. Provide mentorship to junior team members and ensure an exceptional customer experience through compassionate problem resolution.

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Manager, Service Delivery

Percepta · Full Time · 20 hours ago

Percepta

🌎 United States ⭐ 2-5 yrs exp 💼 Others

Lead and motivate a team to meet client goals and maintain high customer satisfaction scores. Manage daily operations, including coaching associates, handling escalations, and monitoring team attendance.

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Senior Manager, Global Organizational Development

Percepta · Full Time · 3 days ago

Percepta

🌎 United States ⭐ 10+ yrs exp 💼 Recruitment

Lead global organizational development initiatives focusing on employee engagement, leadership design, and the overall employee experience. Oversee DE&I efforts, onboarding processes, and the delivery of leadership training programs across the organization.

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Executivo de Business Development (Bilingue)

Percepta · Full Time · 4 days ago

Percepta

🌎 Brazil ⭐ 2-5 yrs exp 💼 Sales

Responsible for prospecting, negotiating, and activating new strategic partners to scale presence in the USA and Canada markets. Manages the sales pipeline via CRM and collaborates cross-functionally to optimize global payment technology solutions.

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Principal Agile Scrum Master

Percepta · Full Time · 6 days ago

Percepta

🌎 India ⭐ 5-10 yrs exp 💼 Product

Oversee global IT infrastructure projects focusing on networking, security, and application deployment. Act as the primary point of contact for internal stakeholders and external vendors to ensure projects are completed on time and within budget.

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Technical Support Specialist - French-English

Percepta · Full Time · 7 days ago

Percepta

🌎 Bulgaria ⭐ 0-2 yrs exp 💼 Support

Troubleshoot and resolve technical issues for customers to ensure an exceptional service experience. Collaborate with internal team members and maintain up-to-date knowledge of technology products.

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Supervisor, Reporting & Analytics

Percepta · Full Time · 13 days ago

Percepta

🌎 Philippines ⭐ 2-5 yrs exp 💼 Software Development

Lead the daily operations of the reporting and analytics function to ensure the delivery of business-critical dashboards and reports. Supervise and coach a team of analysts while partnering with stakeholders to translate business needs into actionable insights.

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Associate WFM Specialist

Percepta · Full Time · 13 days ago

Percepta

🌎 Philippines ⭐ 0-2 yrs exp 💼 Others

The Associate WFM Specialist monitors real-time operational performance across multiple channels to ensure service level targets are met. This includes managing work distribution, communicating risks to leadership, and executing schedule adjustments to balance workloads.

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Information Security Engineer - Security Control Validation

Percepta · Full Time · 14 days ago

Percepta

🌎 India ⭐ 2-5 yrs exp 💼 Software Development

Maintain information security standards and monitor security tools to reduce risk and remediate system issues. Collaborate with cross-functional teams to optimize security tooling and strengthen the overall security posture.

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Cloud Security Specialist

Percepta · Full Time · 14 days ago

Percepta

🌎 India ⭐ 5-10 yrs exp 💼 Software Development

Design, implement, and maintain security controls and automation across AWS, Azure, and GCP environments. Oversee cloud posture, vulnerability management, and ensure compliance with industry frameworks like SOC2 and ISO 27001.

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Cloud Security Manager

Percepta · Full Time · 14 days ago

Percepta

🌎 India ⭐ 10+ yrs exp 💼 Software Development

Lead the Cloud Security team to enforce security architecture, policies, and controls across AWS, Azure, and GCP platforms. Oversee cloud posture, vulnerability management, and ensure adherence to regulatory frameworks like SOC2 and ISO 27001.

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Cloud Security Specialist

Percepta · Full Time · 15 days ago

Percepta

🌎 Philippines ⭐ 5-10 yrs exp 💼 Software Development

Design, implement, and maintain security controls and automation across AWS, Azure, and GCP environments. Oversee cloud posture, vulnerability management, and ensure compliance with industry frameworks like SOC2 and ISO 27001.

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Cloud Security Manager

Percepta · Full Time · 15 days ago

Percepta

🌎 Philippines ⭐ 10+ yrs exp 💼 Software Development

Lead the Cloud Security team to enforce security architecture, policies, and controls across AWS, Azure, and GCP platforms. Oversee cloud posture, vulnerability management, and ensure adherence to global security frameworks like SOC2 and ISO 27001.

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Information Security Engineer - Security Control Validation

Percepta · Full Time · 15 days ago

Percepta

🌎 Philippines ⭐ 2-5 yrs exp 💼 Software Development

Maintain information security standards and monitor security tools to reduce risks related to data loss and security incidents. Collaborate with IT and engineering teams to troubleshoot security tooling and strengthen the overall security posture.

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Senior Principal, Project Management

Percepta · Full Time · 18 days ago

Percepta

🌎 Philippines ⭐ 10+ yrs exp 💼 Product

Lead the deployment of medium to large scale global projects by managing diverse functional teams and defining project scopes. Responsibilities include maintaining project records, mitigating risks, and aligning project outcomes with corporate strategy and business goals.

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Payroll Specialist - Remote

Percepta · Full Time · 18 days ago

Percepta

🌎 Philippines ⭐ 0-2 yrs exp 💼 Finance

Oversee core payroll activities, including semi-monthly and termination paycheck calculations and local payroll tax payments. Manage payroll requests, handle system testing for changes, and deliver required documentation to government institutions.

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Temp Bilingual Quality Assurance Specialist

Percepta · Part Time · 19 days ago

Percepta

🌎 United States ⭐ 0-2 yrs exp 💼 Software Development

Evaluate and analyze customer interactions across various channels to improve satisfaction scores and ensure policy compliance. Assist management with auditing KPIs, developing standard operating procedures, and conducting quality calibration sessions.

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Senior Executive Assistant

Percepta · Full Time · 20 days ago

Percepta

🌎 Philippines ⭐ 5-10 yrs exp 💼 Virtual Assistant

Provide high-level administrative and strategic support to the Executive Director, including complex calendar and travel management. Coordinate across all departments to handle reporting, documentation, and office functionality in a fast-paced environment.

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Senior Project Manager

Percepta · Full Time · 20 days ago

Percepta

🌎 Bulgaria ⭐ 10+ yrs exp 💼 Product

Lead the deployment of global projects, including client business and internal enterprise initiatives, within a contact center environment. Manage project schedules, budgets, and quality while acting as the central point of contact for clients and internal stakeholders.

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Senior Project Manager

Percepta · Full Time · 20 days ago

Percepta

🌎 Spain ⭐ 10+ yrs exp 💼 Product

Lead the deployment of global projects, including client business and internal corporate initiatives, within a contact center environment. Manage project schedules, budgets, and quality while acting as the central point of contact for clients and internal stakeholders.

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Senior Project Manager

Percepta · Full Time · 24 days ago

Percepta

🌎 Philippines ⭐ 10+ yrs exp 💼 Product

Lead the deployment of complex global projects, including client business and internal corporate initiatives, within a contact center environment. Manage project schedules, budgets, and quality while acting as the central point of contact for clients and internal stakeholders.

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Senior Project Manager

Percepta · Full Time · 24 days ago

Percepta

🌎 Hungary ⭐ 10+ yrs exp 💼 Product

Lead the deployment of global projects, including client business and internal corporate initiatives, within a contact center environment. Manage project schedules, budgets, and quality while acting as the central point of contact for clients and internal stakeholders.

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Senior Project Manager

Percepta · Full Time · 24 days ago

Percepta

🌎 South Africa ⭐ 10+ yrs exp 💼 Product

Responsible for the global deployment of client, internal, and enterprise-level projects within a contact center environment. This includes managing project schedules, budgets, and quality while acting as the central point of contact for clients and internal stakeholders.

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Senior Business Analyst – Business Solution (Robotics & Process Automation)

Percepta · Full Time · 25 days ago

Percepta

🌎 Philippines ⭐ 5-10 yrs exp 💼 Software Development

Lead technology-focused business analysis and automation enablement to bridge business needs with IT execution. Identify automation opportunities and develop high-quality documentation like BRDs and Lean Business Canvases to drive efficiency.

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Temp Quality Assurance Specialist

Percepta · Part Time · a month ago

Percepta

🌎 United States 💵 $20 - $22 per hour ⭐ 0-2 yrs exp 💼 Software Development

Evaluate and analyze customer interactions across various channels to improve satisfaction scores and ensure policy compliance. Assist management with auditing KPIs, developing standard operating procedures, and conducting quality calibration sessions.

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Temporary Trainer

Percepta · Part Time · a month ago

Percepta

🌎 United States 💵 $20 - $22 per hour ⭐ 0-2 yrs exp 💼 Teaching

The trainer will onboard and engage new hires by teaching company values, workspace tools, and client-specific products. They are responsible for monitoring attendance and ensuring trainees are set up for success through coaching and testing.

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Executivo de Business Development (Bilingue)

Percepta · Full Time · a month ago

Percepta

🌎 Brazil ⭐ 2-5 yrs exp 💼 Sales

Responsible for expanding the company's presence in the LATAM market by prospecting and activating strategic partners. Manages the sales pipeline via CRM and ensures partner success through continuous journey monitoring.

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Change Management

Percepta · Full Time · a month ago

Percepta

🌎 Poland ⭐ 2-5 yrs exp 💼 Recruitment

The role involves managing business process automation, performance analysis, and end-to-end project management for systems implementation. Additionally, it includes IT support duties such as equipment installation, asset inventory management, and providing basic technical support to users.

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Dealership Warranty Advocate

Percepta · Full Time · a month ago

Percepta

🌎 United States ⭐ 2-5 yrs exp 💼 Others

Investigate and resolve dealership warranty inquiries and claim submission issues through professional communication with various stakeholders. Analyze contact data trends to identify improvements and implement action plans to reduce dealership pain points.

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Leadership Development Consultant - Remote

Percepta · Full Time · a month ago

Percepta

🌎 Philippines ⭐ 5-10 yrs exp 💼 Teaching

Design and facilitate scalable leadership development programs and interventions across global regions. Partner with senior stakeholders to translate business challenges into practical learning experiences and measure program effectiveness through data analytics.

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Bilingual Customer Service Representative – Luxury Retail - French-English – Work from Home

Percepta · Full Time · a month ago

Percepta

🌎 Canada ⭐ 0-2 yrs exp 💼 Support

Provide high-end, personalized customer support for a global luxury retail brand across multiple channels. Deliver expert product recommendations and maintain detailed customer records using CRM tools.

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IT Compliance Principal Analyst

Percepta · Full Time · a month ago

Percepta

🌎 Colombia ⭐ 5-10 yrs exp 💼 Legal

The Principal Compliance Analyst ensures security processes align with regulatory requirements and manages external audits for commercial compliance programs. They lead the execution of compliance frameworks and develop corrective action plans to address audit findings.

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Cantonese-English Bilingual Healthcare Customer Service Representative - Remote in California

Percepta · Full Time · a month ago

Percepta

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Answer incoming calls to help consumers resolve questions regarding their healthcare benefit needs. Conduct research across multiple systems to provide accurate information and navigate healthcare options.

APPLY

Korean-English Bilingual Healthcare Customer Service Representative - Remote in California

Percepta · Full Time · a month ago

Percepta

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Support consumers by resolving questions related to their healthcare benefit needs through thoughtful engagement. Manage a high volume of incoming calls while conducting research across multiple systems to provide accurate information.

APPLY

Farsi-English Bilingual Healthcare Customer Service Representative - Remote in California

Percepta · Full Time · a month ago

Percepta

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Support consumers by resolving questions related to their healthcare benefit needs through thoughtful engagement. Manage a high volume of incoming calls while conducting research across multiple systems to provide accurate information.

APPLY

Tagalog-English Bilingual Healthcare Customer Service Representative - Remote in California

Percepta · Full Time · a month ago

Percepta

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Answer incoming calls to help consumers resolve questions regarding their healthcare benefit needs. Conduct research across multiple systems to provide accurate information and navigate healthcare options.

APPLY

Mandarin-English Bilingual Healthcare Customer Service Representative - Remote in California

Percepta · Full Time · a month ago

Percepta

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Answer incoming calls to help consumers resolve questions regarding their healthcare benefit needs. Conduct research across multiple systems to provide accurate information and navigate healthcare options.

APPLY

Vietnamese-English Bilingual Healthcare Customer Service Representative - Remote in California

Percepta · Full Time · a month ago

Percepta

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Answer incoming calls to help consumers resolve questions regarding their healthcare benefit needs. Conduct research across multiple systems to provide clear and accurate information to customers.

APPLY

Cambodian-English Bilingual Healthcare Customer Service Representative - Remote in California

Percepta · Full Time · a month ago

Percepta

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Answer incoming calls to help consumers resolve questions related to their healthcare benefit needs. Conduct research across multiple systems to provide clear and accurate information to customers.

APPLY

Armenian-English Bilingual Healthcare Customer Service Representative - Remote in California

Percepta · Full Time · a month ago

Percepta

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Handle incoming calls to help consumers resolve questions regarding their healthcare benefit needs. Conduct research across multiple systems to provide accurate information and navigate healthcare options.

APPLY

Russian-English Bilingual Healthcare Customer Service Representative - Remote in California

Percepta · Full Time · a month ago

Percepta

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Support consumers by resolving questions related to their healthcare benefit needs through thoughtful engagement. Manage a high volume of incoming calls while conducting research across multiple systems to provide accurate information.

APPLY

Arabic-English Bilingual Healthcare Customer Service Representative - Remote in California

Percepta · Full Time · a month ago

Percepta

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Answer incoming calls to help consumers resolve questions regarding their healthcare benefit needs. Conduct research across multiple systems to provide accurate information and navigate healthcare options.

APPLY

Temporary Consumer Engagement Manager - Remote

Percepta · Part Time · a month ago

Percepta

🌎 United States 💵 $45000 - $47000 per year ⭐ 2-5 yrs exp 💼 Others

The manager will create incentive plans and lead engagement activities to drive revenue through sales agent coaching and motivation. They are responsible for monitoring performance, analyzing sales trends, and ensuring compliance with health insurance regulations.

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Seasonal Licensed Healthcare Service Delivery Manager

Percepta · Part Time · a month ago

Percepta

🌎 United States 💵 $22 - $25 per hour ⭐ 2-5 yrs exp 💼 Product

Lead and motivate a team to meet client goals, revenue targets, and customer satisfaction scores. Manage daily operations including associate coaching, customer escalations, and performance reporting.

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Vice President, Technology

Percepta · Full Time · a month ago

Percepta

🌎 United States ⭐ 10+ yrs exp 💼 Others

The VP of Technology will architect a business-aligned technology strategy to drive digital transformation and exceptional customer experiences in the automotive CX sector. This includes overseeing global operations, managing the technology P&L, and leading the deployment of AI-driven contact center platforms.

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Executive Director, Finance

Percepta · Full Time · a month ago

Percepta

🌎 India ⭐ 10+ yrs exp 💼 Finance

Lead the Financial Planning & Analysis team for the Digital segment, focusing on organic growth and M&A integration. Provide strategic financial guidance, prepare annual budgets, and present performance updates to executive leadership.

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Vice President, Client Success - Technology (US Remote)

Percepta · Full Time · 2 months ago

Percepta

🌎 United States 💵 $170K - $210K per year ⭐ 10+ yrs exp 💼 Sales

The Vice President will lead a specialized client portfolio, managing full P&L responsibility while driving business growth and strategic alignment. They will orchestrate cross-functional teams to deliver high-quality customer experience solutions and maintain strong relationships with senior-level stakeholders.

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Laotian-English Bilingual Healthcare Customer Service Representative - Remote in California

Percepta · Full Time · 2 months ago

Percepta

🌎 United States ⭐ 0-2 yrs exp 💼 Support

You will support consumers by resolving questions related to their healthcare benefits and providing clear, accurate information. This involves managing a high volume of incoming calls while maintaining professionalism and quality standards.

APPLY

Spanish-English Bilingual Healthcare Customer Service Representative - Remote in California

Percepta · Full Time · 2 months ago

Percepta

🌎 United States ⭐ 0-2 yrs exp 💼 Support

You will support consumers by answering incoming calls and resolving questions related to their healthcare benefit needs. You will conduct research across multiple systems to provide clear, accurate information while maintaining high quality and professionalism.

APPLY

Hmong-English Bilingual Healthcare Customer Service Representative - Remote in California

Percepta · Full Time · 2 months ago

Percepta

🌎 United States ⭐ 0-2 yrs exp 💼 Support

You will support consumers by answering incoming calls and resolving questions related to their healthcare benefit needs. This involves conducting research across multiple systems to provide clear and accurate information while maintaining high quality and professionalism.

APPLY

Healthcare Customer Service Representative - Remote in California

Percepta · Full Time · 2 months ago

Percepta

🌎 United States ⭐ 0-2 yrs exp 💼 Support

You will support consumers by resolving questions related to their healthcare benefit needs through incoming calls. This involves conducting research across multiple systems to provide clear and accurate information while maintaining high quality and professionalism.

APPLY

Learning Management System Administrator (Temporary)

Percepta · Part Time · 2 months ago

Percepta

🌎 Philippines ⭐ 2-5 yrs exp 💼 Software Development

The LMS Administrator will manage operational logistics, including course assignments, learner tracking, and system maintenance. They will also provide technical support, generate progress reports, and collaborate with instructional designers to ensure a seamless learning experience.

APPLY

Customer Service Representative – Part time

Percepta · Full Time · 2 months ago

Percepta

🌎 United States ⭐ 0-2 yrs exp 💼 Support

You will answer incoming customer communications and conduct research to resolve customer issues effectively. Your goal is to provide exceptional service and peace of mind to every customer you assist.

APPLY

Customer Service Representative – Remote in Virginia

Percepta · Full Time · 2 months ago

Percepta

🌎 United States ⭐ 0-2 yrs exp 💼 Support

You will answer incoming customer communications and conduct research to resolve complex issues. Your goal is to provide exceptional customer experiences by offering quick and effective solutions.

APPLY

Revenue Assurance Analyst

Percepta · Full Time · 2 months ago

Percepta

🌎 Philippines ⭐ 2-5 yrs exp 💼 Sales

The analyst will manage revenue assurance processes, including contract reviews, billing set-up, and month-end journal entries. They will also perform revenue analytics and maintain process documentation while collaborating with cross-functional teams.

APPLY

Designer, Instructional

Percepta · Full Time · 2 months ago

Percepta

🌎 India ⭐ 2-5 yrs exp 💼 Design

The Instructional Designer will design and deliver engaging learning experiences to support onboarding, upskilling, and performance improvement. They are also responsible for managing knowledge bases and optimizing content strategies to align with business goals.

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Bilingual French Customer Service Case Manager

Percepta · Full Time · 2 months ago

Percepta

🌎 United States ⭐ 2-5 yrs exp 💼 Support

The Case Manager acts as a single point of contact for customers, managing inquiries regarding sales, product knowledge, and service issues via phone, email, and chat. They are responsible for resolving customer concerns, documenting interactions, and building loyalty through professional and empathetic communication.

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Bilingual Customer Service Representative - Spanish-English - Remote USA

Percepta · Full Time · 2 months ago

Percepta

🌎 United States 💵 $13.5 - $17.25 per hour ⭐ 0-2 yrs exp 💼 Support

You will answer incoming customer communications and conduct research to resolve complex or escalated issues. Your goal is to provide exceptional customer experiences while maintaining a supportive and professional demeanor.

APPLY

Application Security Engineer

Percepta · Full Time · 2 months ago

Percepta

🌎 Colombia ⭐ 2-5 yrs exp 💼 Software Development

The Application Security Engineer will lead security assessments, code reviews, and risk mitigation strategies across web, mobile, and cloud applications. They will also collaborate with DevOps teams to embed security into CI/CD pipelines and provide security training to internal staff.

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Proposal Content Specialist

Percepta · Full Time · 2 months ago

Percepta

🌎 Colombia ⭐ 2-5 yrs exp 💼 Writing

The Proposal Content Specialist will manage and optimize the company's proposal content library and assets across various platforms. They will collaborate with global teams to ensure content accuracy, brand alignment, and support for strategic business pursuits.

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Proposal Content Specialist

Percepta · Full Time · 2 months ago

Percepta

🌎 Mexico ⭐ 2-5 yrs exp 💼 Writing

The Proposal Content Specialist will own and manage the content library, ensuring accuracy, consistency, and quality across all sales enablement tools. They will collaborate with global teams to develop engaging, client-focused content that aligns with company brand standards and strategic pursuit goals.

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Bilingual Customer Service Representative - Spanish-English – Part time

Percepta · Full Time · 3 months ago

Percepta

🌎 United States ⭐ 0-2 yrs exp 💼 Support

You will answer incoming customer communications and conduct research to resolve customer issues effectively. Your goal is to provide exceptional customer experiences by helping others with a supportive and caring attitude.

APPLY

Customer Service Representative

Percepta · Full Time · 3 months ago

Percepta

🌎 United States ⭐ 0-2 yrs exp 💼 Support

You will answer incoming customer communications and conduct research to provide accurate resolutions to customer issues. Your role is to ensure an exceptional customer experience by helping others with a supportive and professional attitude.

APPLY

Senior Consultant, Process Improvement - Remote

Percepta · Full Time · 3 months ago

Percepta

🌎 Philippines ⭐ 5-10 yrs exp 💼 Others

The Senior Consultant will identify and execute process improvement initiatives to drive measurable outcomes in quality, cost, and customer experience. They will integrate Lean Six Sigma and Agile practices to optimize value streams and lead high-impact projects across the organization.

APPLY

Instructional Designer - Remote

Percepta · Full Time · 3 months ago

Percepta

🌎 Philippines ⭐ 2-5 yrs exp 💼 Design

You will design, develop, and maintain human-centered, data-driven virtual blended learning experiences to improve learner engagement and retention. You will also collaborate with global teams to incubate learning solutions and leverage data to monitor performance and predict learner success.

APPLY

Web UI Developer - Remote

Percepta · Full Time · 3 months ago

Percepta

🌎 Philippines ⭐ 2-5 yrs exp 💼 Software Development

You will design and implement functional user interfaces for web and mobile applications using React and modern front-end technologies. Additionally, you will perform product analysis, document code, and communicate effectively with internal and external clients.

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UI/UX Designer - Remote

Percepta · Full Time · 3 months ago

Percepta

🌎 Philippines ⭐ 2-5 yrs exp 💼 Design

You will design user-centric digital experiences by creating wireframes, user journeys, and high-quality interfaces. Additionally, you will conduct user research and usability testing while collaborating with cross-functional teams to ensure effective implementation.

APPLY

Designer, Instructional

Percepta · Full Time · 3 months ago

Percepta

🌎 India ⭐ 2-5 yrs exp 💼 Design

You will design, develop, and maintain human-centered, data-driven virtual blended learning experiences. You will also collaborate in an agile environment to incubate and test learning solutions that improve learner engagement and retention.

APPLY

Incident Response Manager

Percepta · Full Time · 3 months ago

Percepta

🌎 United States 💵 $120K - $140K per year ⭐ 5-10 yrs exp 💼 Others

The Incident Response Manager leads security incident orchestration, containment, and recovery efforts while managing a team of analysts. They are responsible for maintaining incident response plans, conducting vulnerability assessments, and ensuring compliance with federal security frameworks.

APPLY

Customer Service Representative – Remote in USA

Percepta · Full Time · 3 months ago

Percepta

🌎 United States 💵 $13 - $16.35 per hour ⭐ 0-2 yrs exp 💼 Support

The representative will handle incoming customer communications, conducting necessary research to resolve issues and provide answers quickly. A key part of the role involves taking ownership of resolving escalated or complex customer calls with compassion.

APPLY

Pricing Consultant

Percepta · Full Time · 3 months ago

Percepta

🌎 United States 💵 $110K - $120K per year ⭐ 2-5 yrs exp 💼 Others

This position is responsible for reviewing and coordinating pricing for new and existing clients within TTEC’s BPO segments, primarily advising Sales, Finance, and Operational leadership on engagement pricing details. The role also involves assisting with special projects such as developing new pricing methodologies, documenting deal terms, and conducting financial analysis.

APPLY

Bilingual Customer Service Representative - Spanish-English

Percepta · Full Time · 3 months ago

Percepta

🌎 United States ⭐ 0-2 yrs exp 💼 Support

The representative will be responsible for answering incoming communications from customers and conducting research to provide answers and resolve their issues. The role focuses on ensuring customers have an exceptional experience by quickly providing answers and resolving problems.

APPLY

Pricing Consultant

Percepta · Full Time · 3 months ago

Percepta

🌎 Philippines ⭐ 2-5 yrs exp 💼 Others

This role is responsible for reviewing and coordinating pricing for new and existing B2B clients, primarily advising Sales, Finance, and Operations leadership on engagement pricing details. Key activities include developing pricing methodologies, conducting financial analysis, and monitoring pricing outcomes against actual results and industry trends.

APPLY

Payroll Specialist - Remote

Percepta · Full Time · 3 months ago

Percepta

🌎 Philippines ⭐ 0-2 yrs exp 💼 Finance

Oversee and ensure the performance of core payroll activities, including calculations for semi-monthly and termination paychecks, local payroll tax calculation-payment, and uploading/capturing payroll requests. Address incidents through ticking tools and test processes for system changes.

APPLY

Instructional Designer

Percepta · · 4 months ago

Percepta

🌎 Philippines ⭐ 2-5 yrs exp 💼 Design

The role involves designing, developing, delivering, evaluating, and maintaining virtual blended learning experiences that are human-centered, goal-oriented, and data-driven, utilizing various methodologies from learning design, learning science, graphic design, and media design. Responsibilities include building, testing, and launching learning solutions across multiple clients and geographies while keeping the learner experience central through human-centered design.

APPLY

Concierge Customer Service Representative

Percepta · · 4 months ago

Percepta

🌎 United States ⭐ 2-5 yrs exp 💼 Support

Concierge Specialists provide customized, easy, and effortless experiences for luxury automobile brand customers by building relationships based on understanding their needs, lifestyle, and preferences. Team members own the customer experience from start to finish, promptly resolving inquiries and concerns using job aids and desktop tools while maintaining service level metrics.

APPLY

Bilingual French Customer Service Representative

Percepta · · 4 months ago

Percepta

🌎 United States 💵 $16 - $20 per hour ⭐ 2-5 yrs exp 💼 Support

The Customer Service Representative will build trust by providing superior knowledge and expertise for a new program assisting consumers with mobility challenges via social media applications (phone, video, chat). Responsibilities include delivering exceptional member experiences, providing direct support, diagnosing issues, resolving billing problems, and owning the member experience from start to finish.

APPLY

Corporate Development Associate (Remote)

Percepta · Full Time · 5 months ago

Percepta

🌎 India ⭐ 5-10 yrs exp 💼 Others

As a Corporate Development Associate, you will partner with TTEC’s Executive Leadership Team to construct complex sales pitches and lead the M&A lifecycle. You will also manage due diligence and integration of acquisitions while developing financial models and conducting strategic research.

creative crm communication leadership organization business-growth

APPLY

Korisnička služba za putovanja na hrvatskom i engleskom jeziku u sklopu podrške Booking.com-u za Atenu, Grčku

Percepta · Full Time · 5 months ago

Percepta

🌎 Greece ⭐ 0-2 yrs exp 💼 Others

You will be responsible for answering incoming communications from customers and conducting research to resolve their issues. Additionally, you will serve as the first point of contact for accommodation partners, providing accurate information and ensuring a positive experience.

customer-service customer-experience

APPLY

Dutch-English Customer Service in support of Booking.com – Remote in Greece

Percepta · Full Time · 5 months ago

Percepta

🌎 Greece ⭐ 0-2 yrs exp 💼 Support

You will answer incoming communications from customers and conduct research to resolve their issues. Additionally, you will be the first point of contact for accommodation partners, ensuring a high level of service and a positive experience.

customer-service customer-experience dutch

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Polish-English Travel Customer Service in support of Booking.com

Percepta · Full Time · 5 months ago

Percepta

🌎 Poland ⭐ 0-2 yrs exp 💼 Support

In this role, you will resolve customer issues and provide answers to inquiries, ensuring a high level of partner service. You will be the first point of contact for accommodation partners, addressing questions related to bookings and services.

customer-service customer-experience training

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French Bilingual Digital Communication Specialist

Percepta · Full Time · 8 months ago

Percepta

🌎 United States ⭐ 0-2 yrs exp 💼 Others

The Digital Communication Specialist will respond to customer inquiries through various digital channels, ensuring prompt and accurate information delivery. They will also identify process improvements to enhance customer satisfaction and advocacy.

customer-service call-center french english communication feedback operations training coaching

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