The Senior Database Administrator will lead query performance tuning and database refactoring for MySQL and SQL Server environments. They will also collaborate with engineering teams to manage cloud migrations to AWS Aurora and maintain database operational health.
Collaborate with a development team to design, develop, and maintain high-quality software solutions using C# and .NET technologies. Participate in the full software development life cycle, including Agile ceremonies, unit testing, and database management within an AWS cloud environment.
The Garnishment Specialist is responsible for reviewing, setting up, and processing wage garnishment orders while ensuring compliance with state rules. They also resolve automation failures, maintain payroll system records, and provide support to courts, agencies, and employees regarding garnishment inquiries.
The Tax Data Specialist maintains and updates customer tax profiles while managing assigned cases and researching payroll tax data concerns. They collaborate with internal teams to ensure accurate data, timely resolution, and consistent service across multiple systems.
The Managed Payroll Specialist provides end-to-end payroll processing support for multiple customers while ensuring service level agreements are met. They are responsible for configuring Workday pay components, troubleshooting audit reports, and managing customer escalations.
The Managed Payroll Specialist provides end-to-end payroll processing support for managed customers while managing multiple deadlines in a fast-paced environment. Responsibilities include resolving customer issues, performing root cause analysis, and configuring Workday pay components.
The Garnishment Processor is responsible for managing US and Canadian garnishment payment files and ensuring accurate disbursement of funds. They also provide customer support by resolving tickets, generating reports, and maintaining compliance with established service level agreements.
The Garnishment Specialist is responsible for managing wage garnishment processes, including order review, set-up, and ensuring accurate withholding in accordance with state rules. They also resolve processing automation failures and provide support to courts, agencies, and employees regarding payroll and garnishment inquiries.
The Benefits Specialist supports the Employee Services Team by processing benefit-related changes and resolving administration issues. They counsel employees on plan features, eligibility, and premiums while performing monthly carrier invoice reconciliations.
The Quality Analyst is responsible for analyzing quality data, conducting SOP adherence audits, and identifying trends to improve process performance. They will develop corrective action plans and create quality metrics and dashboards for stakeholders.
The analyst monitors federal, state, and local taxing authorities to research and document payroll tax regulatory changes. They translate these requirements into actionable guidance and change requests for downstream implementation teams.
The role involves creating and maintaining automated test suites and regression pipelines to ensure high-quality product releases. It also requires providing technical leadership, mentoring team members, and collaborating with Scrum teams to address defects.
The VP of Technology Operations drives operational discipline and quality culture across Engineering, Product, and R&D. This role owns the end-to-end incident management lifecycle and establishes organizational standards for technology planning and process maturity.
The Team Lead guides a functional team to deliver high-quality onboarding and post-production projects while serving as the primary escalation point. They are responsible for mentoring junior members, managing resource assignments, and improving service delivery processes.
Manage operational duties and account record changes for the COBRA/Direct Bill team using Workday and COBRAPoint. Respond to inquiries, identify process gaps, and ensure internal documentation is accurate and up-to-date.
Drive revenue growth by expanding services and selling add-on business to existing Workday customers. Manage complex sales cycles and maintain accurate pipeline data within Salesforce while collaborating with internal teams.
Provide technical and payroll processing support to the PR Services team and resolve complex customer escalations. Perform root cause analysis and develop innovative solutions to improve service quality and system configuration.
The Channel Sales Director will lead the full-cycle sourcing, development, and closure of SaaS sales within defined channels to drive revenue. They will collaborate with internal product and marketing teams to refine positioning and influence product direction based on market feedback.
