The Senior Marketing Manager will own the day-to-day content output, including blog posts, newsletters, and sales collateral. They will collaborate across departments to ensure consistent messaging and track content performance to drive pipeline growth.
The Director of Product Marketing will own the positioning, messaging, and go-to-market strategy for the core identity verification platform. They will also lead sales enablement, competitive intelligence, and cross-functional collaboration to ensure consistent product communication across all channels.
Serve as the technical escalation point for customer issues by diagnosing integration and authentication problems, reproducing defects, and providing code, configuration, or documentation-based solutions. Partner with engineering to validate and deliver fixes, share actionable customer insights, and improve support tools, runbooks, and integration practices.
You will lead, coach, and grow a team of senior and staff engineers while owning the end-to-end delivery and operational health of the platform. You will also partner with product leadership to define the roadmap and establish engineering standards for a secure, AI-native development environment.
The Technical Writer will own and maintain all customer-facing technical documentation, including user manuals, API guides, and FAQs. They will collaborate with engineering and product teams to ensure documentation accuracy while using customer feedback to improve the overall user experience.
The Sales Manager will own the new-logo ARR target and lead an enterprise sales team, driving performance through disciplined pipeline management and deal execution. They will also coach account executives, foster executive relationships, and integrate AI-enabled workflows to improve sales productivity.
You will be responsible for driving revenue growth by targeting large enterprise accounts and managing complex sales cycles. You will also build and nurture trusted relationships with key stakeholders while collaborating with cross-functional teams to deliver tailored identity verification solutions.
The Partner Development Manager will source, negotiate, and manage technology and integration partnerships to expand market reach and drive revenue. They will coordinate cross-functional teams to execute integration launches, co-sell motions, and ongoing partner performance optimization.
The VP of Operations will own the company-wide operating system, connecting strategy to execution across Product, Engineering, Go-to-Market, Finance, and People. They will facilitate leadership meetings, manage portfolio prioritization, and ensure cross-functional alignment to scale the business effectively.
Design, build, and operate backend services and APIs that power identity verification and account protection workflows. Own database schema design, production reliability, and collaborate with product and design teams to ship secure customer-facing features.
The Customer Success Manager will own the end-to-end relationship for enterprise accounts, managing onboarding, adoption, and renewals. They will act as a primary coordinator across internal teams to ensure customers achieve measurable security and business outcomes.
The Head of People will own the full employee lifecycle, building scalable People operations, infrastructure, and automation systems. They will also lead talent acquisition strategy and manage the employee experience for a remote-first distributed workforce.
Own the infrastructure, reliability, and platform engineering to ensure the identity verification platform is scalable, secure, and highly available. Design and maintain cloud infrastructure, observability stacks, and CI/CD pipelines while supporting MLOps data pipelines.
