The Director will build and own the analytical models for acquisition costs and value propositions to drive partnerships with manufacturers, specialty pharmacies, and infusion centers. They will translate complex purchasing economics into clear, defensible narratives that demonstrate value and savings for employer clients.
You will design and operate specialty benefit programs, including defining clinical requirements and member engagement models to optimize care utilization. Additionally, you will manage partner relationships, oversee operational performance, and collaborate with sales to communicate the value proposition to clients.
The Founding Enrollment Marketing Strategist will own and execute enrollment strategies for key clients to drive member engagement and activation. This role involves diagnosing performance issues, managing cross-functional teams, and building the foundational operating model for the enrollment marketing function.
The Manager will build and lead the Quality Assessment and Performance Improvement (QAPI) program to ensure consistent, high-quality care across all network partners. They will also oversee the vetting, credentialing, and ongoing performance monitoring of clinical partners to maintain strict quality standards.
The Care Operations Manager is responsible for building and managing SLAs, KPIs, and workflows for eligibility and prior authorizations. They will lead a team of associates and manage external relationships with specialty pharmacies and staffing agencies to ensure operational rigor.
Lead the development and scaling of Leap's external partner ecosystem, focusing on pharmaceutical manufacturers, specialty pharmacies, and infusion provider networks. Partner with the SVP to refine commercial models and drug acquisition strategies to reduce costs for employers.
The role is responsible for building and maintaining a clinical outcomes measurement framework focusing on adherence, safety, and patient-reported outcomes for specialty infusion care. It involves translating clinical data into evidence of value for employers, payers, and manufacturer partners while establishing safety surveillance processes.
Manage the administrative lifecycle of member activation, including benefit eligibility checks and prior authorization requests. Coordinate clinical staffing and medication shipping while designing repeatable workflows to scale operations.
The Care Guide serves as the primary point of contact for patients, coordinating logistics and providing education on home infusion processes. They manage scheduling with nursing agencies and ensure clinical documentation and billing information are accurately routed.
Build and manage the member activation engine to convert eligible members into active patients through coordinated multi-channel outreach. Own the campaign calendar, experimentation roadmap, and execution across email, SMS, direct mail, and employer portals.
Build and scale the engineering organization from a founding team into a high-performing department. Own the technical roadmap, including the development of AI workflows, data infrastructure, and drug identity layers.
Lead end-to-end technical onboarding and platform configurations for new clients, including SFTP setup and data validation. Bridge the gap between technical execution and client success by translating complex requirements into scalable solutions and improving internal workflows.
Define the patient-facing design standards and end-to-end member journey to reduce friction and build trust. Create scalable design systems and high-performing creative assets across digital and print channels to drive member activation.
Manage the end-to-end client lifecycle for strategic employer and partner accounts to ensure retention and growth. Lead executive business reviews and translate performance data into actionable insights for senior stakeholders.
Conduct online demo sessions to assess customer needs and drive student enrollments for IELTS courses. Manage sales goals, process POS purchases, and maintain high levels of customer satisfaction.
The Senior Software Engineer will build AI and automation systems powering clinical and business operations, owning large surface areas across product, data, infrastructure, and automation to scale the operational platform. Key tasks include building LLM agents, designing AI-driven care orchestration systems, and shipping internal/external products used by various teams.
As an AI Product Associate, you will scope, design, and structure new product ideas into clear, testable flows and MVPs. You will also analyze product performance and identify opportunities for improvement.
