Coordinate contract review, negotiation, execution, and records management while managing agency and producer licensing, appointments, onboarding, and regulatory documentation. Administer commission setup and reconciliation, support broker and agency requests, and maintain operational procedures and reference materials.
The agent is responsible for educating prospective customers on pet insurance products and identifying their needs to recommend appropriate coverage. They must also meet sales targets through inbound and outbound opportunities while maintaining accurate documentation and regulatory compliance.
The Claims Adjuster is responsible for investigating, evaluating, and settling insurance claims while determining policy coverage and compensation amounts. They work closely with veterinary hospitals and policyholders to review medical histories and process claims accurately.
The Program Manager leads the execution and delivery of strategic enterprise data and analytics initiatives, including cloud platforms and AI capabilities. They coordinate across cross-functional teams to ensure alignment, manage dependencies, and maintain delivery accountability.
The Senior Product Analyst is responsible for drafting, maintaining, and enhancing pet insurance policy forms and underwriting guidelines to ensure regulatory compliance. They will collaborate with cross-functional teams including Actuarial, Legal, and Compliance to support product strategy and implementation.
The Pricing & Market Intelligence Analyst will lead pricing strategy, market research, and competitive intelligence to support the growth of veterinary technology products. This role involves developing data-driven pricing models and partnering with cross-functional teams to ensure profitability and market competitiveness.
The Analytics Engineer will own the analytics engineering process, building and optimizing data pipelines and architecture to transform raw data into reliable, analytics-ready models. They will partner with cross-functional teams to define KPIs, implement data quality standards, and ensure scalable data delivery.
The Associate Payroll Specialist provides administrative and operational support to the payroll team, including maintaining documentation and validating payroll data. They are also responsible for preparing audit materials, generating reports, and assisting with employee inquiries.
The Manager of Workforce Management leads the planning, forecasting, and scheduling for a high-volume contact center to ensure optimal staffing and service levels. They also partner with cross-functional teams to analyze performance trends and drive continuous improvement in productivity and customer experience.
The Senior Data Analyst will partner with cross-functional teams to deliver analytical solutions, including forecasts, dashboards, and actionable insights. They will be responsible for building reusable datasets, maintaining KPI definitions, and analyzing performance across sales, product, and customer success metrics.
The Payroll Compliance Analyst will monitor and ensure compliance with payroll regulations across the United States and Canada while managing payroll audits and risk assessments. They will also support payroll integration for acquisitions, maintain internal controls, and provide executive-level reporting on compliance metrics.
The Payroll Specialist is responsible for the accurate and timely processing of payroll for over 2000 employees across multiple FEINs. This role involves managing payroll data, ensuring compliance with tax regulations, and collaborating with HR and Finance to resolve discrepancies.
The Product Analyst will evaluate insurance portfolio performance, including loss trends, rate adequacy, and underwriting opportunities. They will collaborate with actuarial and underwriting teams to develop and maintain competitive, compliant pet insurance products.
