The role involves managing product roadmaps, feature sets, and technical specifications for business solutions. It also requires coordinating partner-facing API integrations and translating technical tradeoffs for non-technical stakeholders.
Independence Pet Group
16 Remote Job Openings at Independence Pet Group
Lead North American B2B sales expansion and commercial operations to drive strategic growth and partner adoption. Oversee end-to-end operational processes, including contracting, billing, and the development of enterprise partnerships.
The role is responsible for the end-to-end planning, execution, and optimization of joint marketing campaigns with B2B and B2B2C partners. This includes managing execution calendars, collaborating with legal and creative agencies, and tracking performance metrics across multiple channels.
Senior Account Executive - Affinity Channel
Independence Pet Group
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Full Time
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8 days ago
Independence Pet Group
Own and grow relationships with key distribution partners to accelerate pet insurance policy sales through joint marketing and sales programs. Lead business reviews, manage performance dashboards, and collaborate cross-functionally to optimize partner ROI and scale.
The Claims Adjuster Associate is responsible for investigating, evaluating, and settling pet insurance claims. This includes reviewing medical histories to determine health baselines and verifying policy coverage and compensation amounts.
Responsible for end-to-end regulatory change management, including monitoring laws and communicating impacts to the organization. Conducts compliance investigations, risk assessments, and audits to ensure operational functions meet regulatory standards.
Drive growth across affiliate, aggregator, and channel marketing programs through strategic partner management and multi-channel campaign execution. Own the end-to-end process from strategy and planning to performance optimization and stakeholder reporting.
Lead end-to-end research initiatives to shape product strategy and deliver user-centered digital experiences. Partner with product, design, and engineering teams to translate user insights into actionable product recommendations and prototypes.
Leads and oversees the claims operations team to ensure all regulatory requirements and insurance compliance are met. Responsible for implementing policies, monitoring quality assurance, and developing long-term strategies for process improvement.
Customer Service Representative- Lost Pet Recovery
Independence Pet Group
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Full Time
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22 days ago
Independence Pet Group
The representative is responsible for assisting customers with product information, answering inquiries, and resolving account discrepancies. They must manage incoming contacts and maintain up-to-date knowledge of company policies and regulations.
The role focuses on analyzing pet insurance portfolio performance, loss trends, and rate adequacy to drive profitable growth. You will develop KPI reporting tools and collaborate with Actuarial and Underwriting teams to ensure product competitiveness and regulatory compliance.
Salesforce CRM Email Marketing Specialist
Independence Pet Group
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Full Time
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a month ago
Independence Pet Group
The role focuses on the execution and optimization of CRM email and SMS campaigns to drive customer engagement and retention. Key duties include maintaining data accuracy, building customer segments, and tracking core KPIs to improve business outcomes.
Lead the design and implementation of Dynamics 365 Sales and Service architecture integrated with MarTech and CDP capabilities. Define governance for customer journeys, unified profiles, and compliance across the ecosystem to enable personalized engagement.
Lead the strategic direction and end-to-end lifecycle of pet insurance products within an MGA environment. Collaborate with actuarial, underwriting, and marketing teams to develop competitive pricing and innovative product enhancements.
Regional Business Development Executive
Independence Pet Group
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Full Time
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2 months ago
Independence Pet Group
Drive growth and identify new business opportunities in the Northeast Region by selling pet insurance as a worksite benefit. This involves prospecting, building relationships with benefits brokers, and transitioning accounts to Relationship Managers.
This role is responsible for building reporting, developing dashboards, automating recurring reports, and analyzing large datasets to derive actionable conclusions across marketing, website, and sales performance. The analyst will partner with various teams to measure campaign effectiveness, optimize revenue channels, enhance attribution, and uncover new growth opportunities.
