The Insurance Agent is responsible for assisting customers with product inquiries, resolving account issues, and managing member concerns professionally. They will also participate in sales and retention efforts while ensuring compliance with federal and state insurance regulations.
The Senior Carrier Operations Claims Analyst provides oversight of delegated claims operations and serves as a subject matter expert for complex claims and coverage interpretation. This role partners with internal stakeholders and third-party administrators to ensure claims are handled consistently, compliantly, and in accordance with carrier guidelines.
The Senior Product Analyst is responsible for drafting, maintaining, and enhancing pet insurance policy forms and underwriting guidelines to ensure regulatory compliance. They will collaborate with cross-functional teams including Actuarial, Legal, and Compliance to support product strategy and implementation.
The Claims Processor investigates and evaluates insurance claims to determine policy coverage and compensation amounts. They collaborate with veterinary hospitals and policyholders to review medical histories and issue formal claims decisions.
The Pricing & Market Intelligence Analyst will lead pricing strategy, market research, and competitive intelligence to support the growth of veterinary technology products. This role involves developing data-driven pricing models and partnering with cross-functional teams to ensure profitability and market competitiveness.
The Analytics Engineer will own the analytics engineering process, building and optimizing data pipelines and architecture to transform raw data into reliable, analytics-ready models. They will partner with cross-functional teams to define KPIs, implement data quality standards, and ensure scalable data delivery.
The Manager leads quality assurance, audit, and oversight functions for delegated insurance operations to ensure regulatory and contractual compliance. They also manage a team of professionals to drive continuous improvement and provide actionable insights for risk management.
The Associate Payroll Specialist provides administrative and operational support to the payroll team, including maintaining documentation and validating payroll data. They are also responsible for preparing audit materials, generating reports, and assisting with employee inquiries.
The Staff Software Engineer will provide technical leadership across multiple teams to drive software design, architecture, and engineering quality. They will remain hands-on with development while mentoring engineers and establishing reusable patterns across the organization.
The Manager of Workforce Management leads the planning, forecasting, and scheduling for a high-volume contact center to ensure optimal staffing and service levels. They also partner with cross-functional teams to analyze performance trends and drive continuous improvement in productivity and customer experience.
The Senior Data Analyst will partner with cross-functional teams to deliver analytical solutions, including forecasts, dashboards, and actionable insights. They will be responsible for building reusable datasets, maintaining KPI definitions, and analyzing performance across sales, product, and customer success metrics.
The Compliance Specialist is responsible for monitoring the regulatory landscape, analyzing new laws, and communicating requirements to relevant business areas. They also coordinate training, manage compliance documentation, and support internal audits and investigations.
The Senior UX Researcher will lead end-to-end research initiatives to shape product strategy and deliver user-centered digital experiences. They will synthesize findings into actionable recommendations and partner with cross-functional teams to influence product decisions.
The Payroll Compliance Analyst will monitor and ensure compliance with payroll regulations across the United States and Canada while managing payroll audits and risk assessments. They will also support payroll integration for acquisitions, maintain internal controls, and provide executive-level reporting on compliance metrics.
The Insurance Agent is responsible for educating prospective customers on pet insurance products and identifying their specific coverage needs. They must meet sales targets through consultative selling while maintaining accurate documentation and regulatory compliance.
The Payroll Specialist is responsible for the accurate and timely processing of payroll for over 2000 employees across multiple FEINs. This role involves managing payroll data, ensuring compliance with tax regulations, and collaborating with HR and Finance to resolve discrepancies.
The Paid Media Manager will own the performance marketing strategy and execution across paid search and other acquisition channels to drive profitable growth. They will lead budget planning, conversion optimization, and agency management to scale revenue while balancing CAC and LTV goals.
The Product Analyst will evaluate insurance portfolio performance, including loss trends, rate adequacy, and underwriting opportunities. They will collaborate with actuarial and underwriting teams to develop and maintain competitive, compliant pet insurance products.
The Actuarial Analyst will perform actuarial analysis, valuations, and financial modeling to manage future financial risks. They are responsible for preparing rate filings, maintaining existing models, and providing data-driven insights to guide decision-making.
Lead complex, high-visibility creative projects from concept through execution while supporting a portfolio of pet insurance brands. Partner with cross-functional stakeholders to develop strategic visual concepts and mentor junior designers to ensure brand consistency.
