For Employers

Helpware

Remote Job Openings at Helpware (19)

Executive Administrative Assistant

United States $24 - $30 per hour 5-10 yrs exp Data Entry

The Executive Administrative Assistant provides high-level administrative support to the President, including managing email, calendars, travel, and expenses. The role also involves drafting confidential correspondence and attending meetings to capture action items and summaries.

Senior Automation QA Engineer (SDET)

Mexico 2-5 yrs exp Software Development

You will design and deploy automated testing frameworks at scale while ensuring the reliability of front-end and back-end data systems. Additionally, you will collaborate with engineering teams to integrate automated tests into CI/CD pipelines and maintain high quality standards across the development lifecycle.

Senior iOS Engineer

Mexico 5-10 yrs exp Software Development

You will build and maintain mobile applications and features across the full development lifecycle, from design to release. You will also collaborate with cross-functional teams to define architecture, conduct code reviews, and ensure high performance and code quality.

Customer Service Representative Tier 2

United States $21 per hour 2-5 yrs exp Support

The Tier 2 Customer Support Representative acts as the primary escalation point for complex order management and customer service issues. This role involves resolving escalated payment, refund, and return concerns while collaborating with teams to improve processes and knowledge resources.

Mid Software Engineer .Net (Definity)

Mexico 2-5 yrs exp Software Development

Design, develop, and maintain enterprise-level applications using the Microsoft .NET technology stack within an Agile Scrum environment. Collaborate with cross-functional teams to build scalable software solutions, optimize databases, and ensure high-quality code through testing and code reviews.

Mid-level Software Engineer .Net (Definity)

Mexico 2-5 yrs exp Software Development

You will design, develop, and maintain enterprise-level business applications using the Microsoft .NET technology stack within an Agile Scrum environment. Responsibilities include building scalable solutions, optimizing SQL Server databases, and collaborating with cross-functional teams to deliver high-quality software.

Bid Coordinator

Philippines 0-2 yrs exp Others

The Proposal Management Specialist leads the end-to-end production of bid responses, including RFPs and security questionnaires, to convert opportunities into contracts. They coordinate with cross-functional teams to maintain the proposal content library and develop client-specific value propositions.

Senior Business Analyst with AI Experience

Ukraine 5-10 yrs exp Software Development

The role involves identifying AI and automation opportunities to optimize business processes and translating these needs into technical requirements. The analyst will bridge the gap between stakeholders and technical teams while leveraging Generative AI tools to accelerate delivery.

Support Engineer Tier 2 (Remote)

Mexico 2-5 yrs exp Software Development

Ensure the security and availability of the Privilege Cloud environment by troubleshooting components like the Web Portal and Session Manager. Manage privileged credentials and provide technical guidance to Enterprise IT teams on secure access workflows.

Proposal Management Specialist (Bid Proposal)

Philippines 0-2 yrs exp Others

The specialist manages the end-to-end production and quality of inbound and outbound bid responses to convert opportunities into signed contracts. This includes coordinating with cross-functional teams to create compliant, on-brand proposals and maintaining the content library.

Junior People Partner

Ukraine 0-2 yrs exp Recruitment

Support the full employee lifecycle including onboarding, probation tracking, and offboarding while maintaining accurate HR documentation. Assist in implementing HR policies, coordinating performance cycles, and managing employee engagement initiatives.

Technical Support Specialist Tier 2

Philippines 2-5 yrs exp Support

Serve as the Tier 2 escalation point for complex technical issues while collaborating with network and security analysts. Develop and maintain AI-assisted scripts and automation workflows to improve helpdesk efficiency and system monitoring.