You will own the end-to-end test strategy for AI-native products, including designing automated test suites and validating customer-specific implementations. Additionally, you will lead UAT efforts, triage defects, and collaborate with engineering teams to ensure high-quality product releases.
You will design and build end-to-end product features, including backend services in Python and responsive frontends using React. The role involves integrating LLM capabilities into the platform and ensuring high standards for performance, testing, and architectural integrity.
The Tier 2 Customer Support Representative acts as the primary escalation point for complex order management and customer service issues. They are responsible for resolving escalated cases, maintaining accurate documentation in Salesforce, and collaborating with teams to improve processes.
The role involves bridging the gap between business stakeholders and technical teams to identify and implement AI-driven automation opportunities. You will be responsible for documenting requirements, managing backlogs, and leveraging Generative AI tools to improve operational efficiency.
The Executive Administrative Assistant provides high-level administrative support to the President, including managing email, calendars, travel, and expenses. The role also involves drafting confidential correspondence and attending meetings to capture action items and summaries.
Provide customer support via chat and email while handling complaints and finding appropriate solutions. Maintain accurate records of interactions and enter data into CRM and cloud-based platforms.
You will integrate security into cloud infrastructure, Kubernetes platforms, and CI/CD pipelines while designing secure-by-default patterns. Additionally, you will partner with engineering teams to remediate vulnerabilities and establish automated, risk-based security guardrails.
Design, build, and maintain highly available cloud infrastructure on Microsoft Azure and Kubernetes. Collaborate with engineering teams to manage CI/CD pipelines, ensure system observability, and support cloud migration initiatives.
You will design, develop, and maintain enterprise-level business applications using the Microsoft .NET technology stack within an Agile Scrum environment. Responsibilities include building scalable solutions, optimizing SQL Server databases, and collaborating with cross-functional teams to deliver high-quality software.
Manage the full recruitment lifecycle from sourcing and screening to interviewing and making offers. Collaborate with external partners and optimize recruitment processes and analytics to maintain a strong candidate pipeline.
Ensure the security and availability of the Privilege Cloud environment by troubleshooting components like the Web Portal and Session Manager. Manage privileged credentials and provide technical guidance to Enterprise IT teams on secure access workflows.
Support the full employee lifecycle including onboarding, probation tracking, and offboarding while maintaining accurate HR documentation. Assist in implementing HR policies, coordinating performance cycles, and managing employee engagement initiatives.
Serve as the Tier 2 escalation point for complex technical issues while collaborating with network and security analysts. Develop and maintain AI-assisted scripts and automation workflows to improve helpdesk efficiency and system monitoring.
