Gravitate Energy LLC

Lead cross-functional engineering pods to deliver fuel logistics platform features while maintaining technical credibility through code contributions and design reviews. Manage team health, performance, and growth through rituals, 1:1s, and proactive blocker removal.

Lead the planning and delivery of third-party SaaS integrations for the CrossRoads platform, managing the process from scoping through production cutover. Coordinate between external carriers, customers, and internal engineering teams to ensure seamless data exchange and operational efficiency.

Manage a high volume of SaaS support tickets through technical troubleshooting, triage, and resolution. Contribute to the continuous improvement of internal documentation, customer-facing knowledge bases, and AI-enabled ticket deflection.