Lead day-to-day operations and core functions to achieve operational excellence, ensuring customer deliveries meet quality, timing, and cost requirements. Set and execute business unit goals and operational programs, manage financial performance, oversee purchasing, planning, manufacturing, engineering, maintenance, and logistics, and build a qualified workforce.
The Director of Business Development will drive new customer acquisition and market expansion for the Component Services Group. They are responsible for building a strong sales pipeline, managing customer relationships, and executing cross-selling strategies across the component solutions portfolio.
You will design and build backend services for stablecoin payments, including deposits, withdrawals, and on/off ramps. Additionally, you will integrate with partners for wallets and virtual accounts while ensuring compliance with banking audits.
The Director of Fraud Risk Management will own the end-to-end fraud risk strategy for credit card and DDA products, covering the entire lifecycle from acquisition to recovery. This role involves building detection frameworks, analyzing complex fraud patterns, and partnering cross-functionally to embed risk visibility into product design.
The General Manager will own the end-to-end strategy, P&L, and business development for the healthcare practices sector. They are responsible for building partnerships, driving revenue, and defining the product agenda to establish Flex as the primary financial institution for healthcare practices.
The Support Engineer will triage and resolve merchant and customer tickets while building internal tools to automate workflows. They will collaborate with the Engineering team to test new product functionality and improve system reliability.
The Director of Performance Marketing will build and execute the acquisition engine across digital channels to drive qualified business owners to the platform. This role involves managing agency partners, optimizing the marketing tech stack, and partnering with Product to improve activation and conversion.
You will provide white-glove support to high-net-worth business owners by resolving complex issues across banking, credit, and payment systems. Additionally, you will coordinate with internal teams like engineering and compliance to improve processes and qualify high-value sales leads.
You will be responsible for detecting and investigating suspicious financial activity, including transaction monitoring and managing alert backlogs. Additionally, you will help build and refine the financial crimes program by documenting processes and improving detection rules.
The General Manager will own the end-to-end strategy, P&L, and product priorities for the construction sector. They are responsible for building relationships, securing partnerships, and driving revenue by making Flex the primary financial institution for construction businesses.
The General Manager will build and lead the venture and private equity business, owning the end-to-end strategy, P&L, and key industry partnerships. You will act as the primary point of contact for venture firms and funds, driving product adoption and managing high-level relationships to scale the business.
You will serve as a trusted advisor to high-net-worth business owners, handling complex fintech issues across banking, credit, and payments. Additionally, you will coordinate with internal teams to resolve multi-stakeholder issues and qualify high-value sales leads.
The Counsel will draft and negotiate commercial agreements while supporting regulatory, compliance, and corporate governance matters. They will also assist with disputes, litigation, and the implementation of AI-driven legal processes to improve team efficiency.
You will work directly with the CEO to identify and solve the company's highest-priority strategic problems. This involves building financial models, conducting market research, and executing cross-functional initiatives across the organization.
The Risk Analyst will evaluate new credit applicants and monitor existing account behavior to inform underwriting and risk management strategies. They will also build models to analyze credit product profitability and identify drivers of loss.
You will own the end-to-end IT and corporate engineering roadmap, including identity management, security posture, and internal automation. You will manage external IT vendors and design scalable processes for onboarding, offboarding, and access control.
You will lead security engineering efforts by threat modeling financial systems and building secure-by-default infrastructure. You will also own application security, automate vulnerability assessments, and partner with engineering teams to implement secure development practices.
You will build the product marketing function from the ground up, owning positioning, competitive narratives, and go-to-market strategies for the entire product suite. You will partner with Product and Revenue leadership to ensure market signals inform the roadmap and that all product launches are effectively communicated to customers.
Own the Accountants Stack, including integrations with ERP systems, expense management, and AR/AP workflows. Define the strategy to connect business financial data with personal financial data to create a seamless experience for business owners and their accountants.
Lead the architecture and vendor strategy for Flex's payments infrastructure, including acquiring and international money movement. Manage the transition from partner-licensed operations to direct money transmitter licenses while coordinating with Tier 1 banks.
Own and scale Flex's card programs end-to-end, managing the entire stack from ledger and processing to BIN sponsor and network relationships. Lead the strategy for launching multiple new card products across credit, stablecoin, and rewards while building the operational infrastructure for scale.
