The Channel Development Manager will manage and grow strategic partner relationships in the DACH region to scale partner-led revenue. They are responsible for building enablement programs, driving pipeline development, and executing go-to-market strategies with resellers and systems integrators.
Five9
20 Remote Job Openings at Five9
The analyst will build and maintain automated data pipelines and interactive dashboards to provide actionable insights for engineering leadership. They will also collaborate with teams to analyze performance metrics and ensure data quality across various engineering systems.
Design and develop scalable microservices infrastructure and enhance Identity & Access Management systems. Troubleshoot production issues and collaborate with cross-functional teams to modernize the SaaS platform.
The Junior Graphic Designer creates visually compelling digital and print assets across various channels to reinforce brand identity. They collaborate with cross-functional teams to develop campaign visuals and ensure brand consistency across all touchpoints.
Design and oversee scalable CI/CD pipelines for automated network deployment and champion the Network-as-Code paradigm. Serve as the primary technical authority for complex routing and overlay issues in a global SaaS environment.
Lead the Network and Infrastructure team to stabilize daily operations and transition from manual processes to automated, code-driven execution. Act as a player-coach to rebuild the team's technical capabilities while establishing measurable milestones for modernization.
Design and automate large-scale distributed systems to improve availability, scalability, and efficiency. Monitor production environments and collaborate with engineering teams to deliver high-quality software and reduce MTTD.
Drive and deliver multiple complex technical programs across the organization while balancing business needs against technical constraints. Establish governance frameworks and partner with cross-functional teams to ensure high-quality delivery and alignment with company OKRs.
The role focuses on generating a sales pipeline for Small/Mid-size and Enterprise teams within the DACH region. Key duties include qualifying outbound leads, meeting sales quotas, and building relationships with potential clients via phone and email.
Senior Product Marketing Manager - Campaign Management & Outbound
Five9
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Full Time
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2 months ago
Five9
Responsible for marketing and evangelizing the value of outbound dialer and campaign management solutions for collections, sales, and support. This includes crafting strategic messaging, managing go-to-market strategies, and creating sales enablement content.
Lead and mature the enterprise execution model within the Business Technology organization by standardizing project management tools and processes. Focus on shifting success metrics from simple task completion to measuring true business impact, ROI, and user adoption.
Lead the end-to-end administration and governance of global sales commission programs to ensure accurate and timely payouts. Oversee the maintenance of the Incentive Compensation Management (ICM) tool and manage SOX controls and ETL integrations.
Deploy customized telecom solutions and provide day-to-day operational support for the telecommunications network. Act as an escalation point for critical alerts and perform root-cause analysis on service outages.
Principal Product Manager, Google Gemini Enterprise for Customer Experience (GECX)
Five9
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Full Time
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3 months ago
Five9
Lead the strategic integration of Five9 contact center services with Google Gemini Enterprise for Customer Experience to create autonomous AI agents. Drive the product roadmap, manage cross-functional execution, and partner with Google R&D and GTM teams to scale AI capabilities.
Develop and execute integrated, data-driven global marketing campaigns across multiple channels to drive growth and consistency. Act as the primary interlock between Product Marketing and regional teams to align big bet topics and optimize conversion rates.
The Mid-Market Account Director is responsible for managing existing customer relationships and driving new revenue opportunities within a defined account list. This role involves developing comprehensive sales strategies, upselling Five9 products, and ensuring high levels of customer retention.
The Enterprise Sales Director is responsible for identifying, nurturing, and closing complex enterprise sales within the Southeast region. They will drive revenue growth by leveraging channel partners, generating leads, and managing the entire sales cycle from prospecting to closure.
The Enterprise Sales Director is responsible for creating and driving revenue within a specified region or list of named accounts. This includes generating business opportunities, managing the sales cycle, and ensuring customer satisfaction.
The Solutions Engineer acts as the lead point of contact for Hypercare customers, managing high-impact technical cases and ensuring timely resolution of issues. They build strong customer relationships and communicate progress on initiatives to stakeholders.
The Technical Account Manager will provide account management, project management, and technical consulting to Five9’s clients. They will build trusted advisor relationships, educate clients on product utilization, and manage service interruptions.