Design, implement, and automate large-scale distributed systems while building tools to enhance availability, scalability, and efficiency. Collaborate with engineering teams to monitor environments and deliver high-quality software improvements.
The Channel Development Manager will manage and grow strategic partner relationships in the DACH region to scale partner-led revenue. They are responsible for building enablement programs, driving pipeline development, and executing go-to-market strategies with resellers and systems integrators.
The analyst will build and maintain automated data pipelines and interactive dashboards to provide actionable insights for engineering leadership. They will also collaborate with teams to analyze performance metrics and ensure data quality across various engineering systems.
The Junior Graphic Designer creates visually compelling digital and print assets across various channels to reinforce brand identity. They collaborate with cross-functional teams to develop campaign visuals and ensure brand consistency across all touchpoints.
Design and oversee scalable CI/CD pipelines for automated network deployment and champion the Network-as-Code paradigm. Serve as the primary technical authority for complex routing and overlay issues in a global SaaS environment.
Lead the Network and Infrastructure team to stabilize daily operations and transition from manual processes to automated, code-driven execution. Act as a player-coach to rebuild the team's technical capabilities while establishing measurable milestones for modernization.
Design and automate large-scale distributed systems to improve availability, scalability, and efficiency. Monitor production environments and collaborate with engineering teams to deliver high-quality software and reduce MTTD.
Drive and deliver multiple complex technical programs across the organization while balancing business needs against technical constraints. Establish governance frameworks and partner with cross-functional teams to ensure high-quality delivery and alignment with company OKRs.
Responsible for marketing and evangelizing the value of outbound dialer and campaign management solutions for collections, sales, and support. This includes crafting strategic messaging, managing go-to-market strategies, and creating sales enablement content.
Lead and mature the enterprise execution model within the Business Technology organization by standardizing project management tools and processes. Focus on shifting success metrics from simple task completion to measuring true business impact, ROI, and user adoption.
Deploy customized telecom solutions and provide day-to-day operational support for the telecommunications network. Act as an escalation point for critical alerts and perform root-cause analysis on service outages.
Lead the strategic integration of Five9 contact center services with Google Gemini Enterprise for Customer Experience to create autonomous AI agents. Drive the product roadmap, manage cross-functional execution, and partner with Google R&D and GTM teams to scale AI capabilities.
The Enterprise Sales Director is responsible for identifying, nurturing, and closing complex enterprise sales within the Southeast region. They will drive revenue growth by leveraging channel partners, generating leads, and managing the entire sales cycle from prospecting to closure.
The Enterprise Sales Director is responsible for creating and driving revenue within a specified region or list of named accounts. This includes generating business opportunities, managing the sales cycle, and ensuring customer satisfaction.
The Solutions Engineer acts as the lead point of contact for Hypercare customers, managing high-impact technical cases and ensuring timely resolution of issues. They build strong customer relationships and communicate progress on initiatives to stakeholders.
The Technical Account Manager will provide account management, project management, and technical consulting to Five9’s clients. They will build trusted advisor relationships, educate clients on product utilization, and manage service interruptions.
