Concierge Specialist
Act as the dedicated point of contact for clients and candidates to manage drug and occupational health screening requests. Coordinate services with clinics, handle data entry of results, and troubleshoot operational issues.
First Advantage
Remote Job Openings at First Advantage (25)
Product Analyst (US Remote)
The Product Analyst bridges the gap between product development and customer support by managing enablement strategies and knowledge resources. They are responsible for creating training materials, triaging product inquiries, and facilitating communication across internal teams.
Customer Success Partner / Account Manager (SINGAPORE Remote)
Responsible for the business development and growth of local, regional, and global accounts through renewals and upselling. Acts as the primary point of contact for strategic matters, ensuring client satisfaction and adherence to service level agreements.
Bilingual Procurement Manager
The Procurement Manager leads negotiations for Software, SaaS, and Professional Services agreements to drive cost savings and support global operations. They partner with cross-functional stakeholders and the legal team to craft and redline critical contractual language.
Sr. Full Stack Engineer (US Remote)
Develop containerized REST APIs using NodeJS, Java, and .NET Core while maintaining modern, responsive user interfaces. Collaborate with product teams in an Agile environment to design and deliver scalable SaaS solutions.
Product Owner, Data Analytics- Remote
The Product Owner defines and delivers internal analytics solutions, including dashboards and curated data sets, to meet the needs of business teams. They manage the product roadmap and backlog while driving the adoption of self-service data tools to reduce manual reporting.
Revenue Enablement Manager - GTM Transformation (US Remote)
The Revenue Enablement Manager will lead the design, implementation, and adoption of GTM transformation initiatives, including the global rollout of core sales methodologies. They will also identify process inefficiencies and partner cross-functionally to optimize sales execution, workflows, and manager operating practices.
Salesforce Solution Architect (US Remote)
The Salesforce Solution Architect designs and implements scalable Salesforce solutions while serving as the primary technical authority for the platform. They lead technical delivery, govern platform standards, and provide mentorship to developers and administrators.
Biometrics Services Support Representative (US Remote)
The representative will handle inbound calls to provide general and Tier 1 technical support for biometric kiosks. They are responsible for documenting customer needs and recommending appropriate identity services.
Technical Support Analyst - Integrations, Tier 2 (US Remote)
The role acts as a liaison between internal departments and clients to ensure smooth background checking processes by resolving technical issues. Responsibilities include answering product questions, identifying bugs, implementing technical solutions, and escalating complex issues to engineering teams.
Product Owner, Data Analytics (PHILIPPINES, Remote)
The Product Owner is responsible for defining and delivering internal analytics solutions, including dashboards and curated data sets, to meet business needs. They will manage the product roadmap, collaborate with engineering teams, and drive user adoption through training and governed self-service practices.
Customer Success Partner, Retail, Hospitality & Entertainment Vertical (US Remote)
The Customer Success Partner manages strategic accounts within the Retail, Hospitality, and Entertainment vertical to drive revenue growth and maintain service levels. Responsibilities include developing account plans, managing contract renewals, and coordinating with internal teams to provide background screening solutions.
Product Owner, Data Analytics
The Product Owner is responsible for defining and delivering internal analytics solutions, including dashboards and curated data sets, to meet business needs. They manage the product roadmap, collaborate with engineering teams, and drive user adoption through training and governed self-service practices.
Senior Technical Product Manager- (IC)- Remote
The Senior Technical Product Owner acts as the bridge between product strategy and engineering execution, defining clear requirements and managing the product backlog. They collaborate with cross-functional teams to ensure the delivery of scalable, secure, and high-quality solutions that meet business objectives.
Strategic Concierge Specialist (US Remote)
The Strategic Concierge Specialist oversees a healthcare-specific customer concierge program by managing order statuses, identifying performance trends, and ensuring service excellence. They act as the primary escalation point and liaison between internal teams and customers to streamline processes and resolve operational issues.
Commercial Sales Executive (US Remote)
Drive a disciplined sales process to identify, build relationships with, and close deals with new clients while managing the full sales cycle. Ensure company vision and value propositions are effectively communicated to meet and exceed financial quotas and growth targets.
Product Data Analyst (US Remote)
The Product Data Analyst will drive data-driven decision-making by analyzing large datasets and facilitating the product data roadmap. They will also design data models, automate ETL processes, and collaborate with cross-functional teams to provide actionable business insights.
Regional Account Manager (SINGAPORE Remote)
The Regional Account Manager is responsible for driving business development, renewing and upselling accounts, and maintaining strong relationships with global and regional clients. They will lead account strategy, manage revenue forecasts, and coordinate with internal stakeholders to ensure service delivery and client satisfaction.
Manager, Cloud Engineering (US Remote)
The Manager, Cloud Engineering leads the design, implementation, and governance of secure cloud solutions across Azure and AWS. This role involves managing a team of engineers while actively contributing to technical execution, automation, and operational support.
Implementation & Professional Services Partner (Mexico Remote)
Lead end-to-end customer implementations from kickoff through stabilization, focusing on Latin American and U.S. markets. Coordinate cross-functional delivery across Sales, Technology, and Operations to ensure predictable launches and effective configuration.
Key Sales Executive (US Remote)
The Key Account Sales Executive will manage and grow a portfolio of strategic technology accounts by driving multi-solution expansion and meeting financial targets. They are responsible for leading the full sales cycle, from prospecting and discovery to contract negotiation and closing.
Bilingual Senior Customer Success Manager (Canada Remote)/Gestionnaire Principal(e) de la Réussite Client Bilingue (Télétravail au Canada)
The core responsibilities involve managing customer success in a senior, bilingual capacity. This role requires ensuring clients achieve value from the product or service.
Customer Services Specialist / Client Services (Remote, PHILIPPINES)
As a Customer Services Specialist, you will be the primary point of contact for clients, managing case-related concerns and overseeing service delivery. Your role is essential in ensuring compliance with client-specific standards and driving client satisfaction.
Client Manager - Philippine-based
Client Managers serve as the account holder and first level of case escalations, building relationships with clients and ensuring their needs are met to improve customer satisfaction. They manage client administration tasks, facilitate communication, and collaborate with internal teams to resolve issues and enhance service delivery.
Mid-Market Upsell & Cross Sell Sales Executive
The Sales Executive will manage a portfolio of mid-market accounts to drive revenue growth through upsell and cross-sell opportunities. They will collaborate with Customer Success and Account Management to identify client needs and develop tailored strategies.