Support customer adoption and engagement for digital platforms by gathering customer feedback, conducting research, and analyzing portal usage and engagement trends. Recommend improvements to usability and customer value, and help create onboarding resources, customer success metrics, dashboards, and scalable feedback processes.
The Senior Account Manager will manage and grow strategic defense accounts while identifying new business opportunities across international markets. They will collaborate with cross-functional teams to deliver energy solutions and represent the company at global defense industry events.
Design, develop, and maintain backend services and secure APIs for a cloud-based IoT platform. Collaborate with cross-functional teams to ensure system scalability, performance, and reliability.
The Field Service Representative performs installation, repair, and preventative maintenance on batteries, chargers, and DC power equipment at customer sites. They also provide technical assistance, conduct safety training, and maintain accurate performance records.
The Key Account Manager will proactively manage relationships with top-tier customers and OEMs to increase market share for EnerSys products. They will coordinate with EMEA teams, handle tenders, negotiate large projects, and monitor key performance indicators.
Install, repair, and perform preventative maintenance on batteries, chargers, and DC power distribution equipment at customer sites. Provide on-site technical assistance and conduct safety training for team members and customers.
