The Senior Windows Administrator manages, maintains, and troubleshoots Windows Server environments while planning and implementing new system hardware and software. They are also responsible for creating technical instructions, monitoring system performance, and ensuring compliance with cybersecurity standards.
The Senior Storage Administrator manages, maintains, and deploys enterprise storage hardware and server systems for ALTESS and its customers. They are responsible for monitoring system operations, troubleshooting issues, and implementing technologies to improve environment efficiency.
The Senior UNIX System Engineer manages, maintains, and troubleshoots a mixed environment of Red Hat, Oracle, and Solaris systems. They are responsible for planning hardware and software implementations, monitoring system performance, and ensuring compliance with security standards.
The Senior Cybersecurity Internal Controls Administrator provides comprehensive support for Enterprise eMASS and Risk Management Framework (RMF) services. Responsibilities include developing RMF packages, coordinating system validation reviews, and maintaining compliance documentation such as POA&Ms and asset lists.
The role involves managing and monitoring SIEM infrastructure to ensure compliance with DoD and Army security standards. Responsibilities include creating security dashboards, investigating anomalies, and coordinating with cybersecurity service providers to mitigate threats.
The Senior Cybersecurity Network Defense Administrator manages ACAS infrastructure, configuration, and vulnerability scanning in accordance with DISA best practices. They also provide support for STIG compliance, PPSM, and security configuration reviews across enterprise and cloud environments.
The Applications Team Lead oversees multiple application modernization projects using Agile methodologies, including requirements gathering and resource coordination. The role involves managing development stories, facilitating sprint planning, and ensuring quality assurance standards are met.
The incumbent will manage property, facility, mail, and transportation services while coordinating with staff and contractors to ensure efficient operations. Responsibilities include conducting inspections, overseeing maintenance, and ensuring staff receive transit and parking benefits.
Review and analyze Medicare claims and medical records to make payment determinations based on coverage, coding, and utilization guidelines. Conduct in-depth analysis to detect fraudulent billing practices and produce summary reports for the Department of Justice.
Maintain contact center knowledge management processes including content analysis, document management, and portal operations. Develop Standard Operating Procedures and training programs to guide staff on using KM IT tools.
Manage IT projects and implement Salesforce technical solutions within a contact center environment. This includes managing tools like IVR, Chatbots, and VOIP telephony while evaluating emerging technologies for stakeholders.
The Cloud Engineer is responsible for architecting, implementing, and managing cloud infrastructure to support U.S. Army IT managed services. This includes leading cloud migration efforts and managing hybrid environments across FedRAMP-authorized platforms and on-premises data centers.
Provide technical support and proactive monitoring for GSA's network infrastructure using tools like SolarWinds and ServiceNow. Coordinate with stakeholders and vendors to resolve complex hardware, software, and connectivity issues within a 24/7 NOC environment.
Provide remote technical support for end-user devices, focusing on hardware deployment and the refresh process. Manage IT assets and incident tickets via ServiceNow while coordinating appointments with users through Google Meet.
The Virtual Service Technician provides remote technical support for end-user devices, focusing on hardware deployment and the refresh process. Responsibilities include managing asset tickets via ServiceNow, scheduling appointments via Google Meet, and collaborating with various IT service departments.
Provide technical assistance to computer users by resolving hardware and software issues via phone, email, and instant message. Manage ticket processing and documentation while assisting with data transfers and system configurations.
The role focuses on ticket processing and resolution management for GSA end users, providing technical assistance for hardware, software, and network issues. It involves collaborating with stakeholders to resolve enterprise-level problems and maintaining detailed audit trails of all reported conditions.
Perform comprehensive medical record and claims reviews to make payment determinations for Medicare Part A services. Utilize coding principles and electronic databases to ensure departmental compliance with quality and ISO standards.
Perform comprehensive medical record and claims reviews to make payment determinations for Medicare Durable Medical Equipment. Utilize coding principles and electronic databases to ensure compliance with quality and production standards.
