Own and evolve Element451’s brand design system across digital channels, product marketing, sales materials, events, and video, translating complex AI and product concepts into clear visual stories. Build reusable templates and tools, collaborate with internal teams and external creative partners, and maintain a cohesive, premium brand experience.
Own strategic institutional accounts, serving as the primary client contact and driving renewals, retention, adoption, and account expansion. Lead contract execution, platform implementation and optimization, project delivery, strategic planning, and collaboration with client and internal teams.
Own customer implementations from kickoff through go-live and handoff to Customer Success, managing plans, timelines, stakeholders, risks, and launch readiness. Lead discovery and solution decisions, coordinate internal and customer workstreams, and validate that implementations support customer goals and post-launch value realization.
The Customer Success Engineer acts as a technical bridge between implementation and customer success, managing complex escalations and platform configurations. They are responsible for enabling the account management team through documentation, training, and proactive technical discovery to ensure long-term customer adoption.
The Corporate Counsel will own end-to-end contract negotiations, including MSAs and DPAs, while serving as the primary legal point of contact for the company. They will also manage data privacy compliance, insurance renewals, and provide legal guidance on employment and corporate matters.
The Account Executive will own the full sales cycle for higher education institutions, from discovery through to closing deals. They will build relationships with institutional stakeholders and collaborate with internal teams to ensure smooth account handoffs.
You will design and deliver story-driven demos and proof-of-concepts that showcase AI agents and personalization tools to higher-ed leaders. You will also partner with Account Executives to translate complex technical capabilities into clear, value-driven narratives for prospects.
You will lead the post-sales integration lifecycle, managing a team of architects and engineers to deliver, maintain, and scale integrations between Element451 and campus systems. Additionally, you will partner with Product and Engineering to shape the platform's native integration strategy and improve delivery processes.
Lead a delivery team of engineers to ensure the velocity, predictability, and quality of software shipped to production. Act as a player-coach by managing people and delivery outcomes while remaining hands-on with technical challenges and code reviews.
