The Implementation Lead owns the end-to-end delivery of customer implementations, managing project plans, timelines, and stakeholder alignment. They are responsible for guiding solution direction, ensuring launch readiness, and validating that the platform meets customer goals before transitioning to Customer Success.
Element451
7 Remote Job Openings at Element451
You will lead the post-sales integration lifecycle, managing a team of architects and engineers to deliver, maintain, and scale integrations between Element451 and campus systems. Additionally, you will partner with Product and Engineering to shape the platform's native integration strategy and improve delivery processes.
The Customer Success Engineer acts as a technical bridge between implementation and customer success, managing complex escalations and platform configurations. They are responsible for enabling the account management team through technical documentation, training, and proactive discovery of customer needs.
Lead and execute the growth marketing and demand generation strategy to drive qualified pipeline and revenue growth for a B2B SaaS platform. Manage a $1.5M annual paid media budget and optimize digital channels using data-driven experimentation and AI tools.
Own the Core Platform, focusing on data sources, automation workflows, reporting tools, and the integrations ecosystem. Define the product roadmap and collaborate with engineering to ensure a solid foundation for AI CRM and Bolt agents.
Own the end-to-end quality strategy and system across the full SDLC, acting as a player-coach to lead and grow a team of quality engineers. Focus on building enablement tools and integrating agentic AI to shift quality left and improve overall engineering outcomes.
Lead a delivery team of engineers to ensure the velocity, predictability, and quality of software shipped to production. Act as a player-coach by managing people and delivery outcomes while remaining hands-on with technical challenges and code reviews.