The Delivery Architect will lead technical discovery, solution architecture, and implementation strategies for Clariti projects. They will also provide architectural guidance, mentor junior staff, and collaborate with product teams to streamline delivery processes.
You will work within a product engineering pod to ship features using an agentic workflow, directing coding agents to implement specs while ensuring high quality and performance. You are responsible for the end-to-end outcome of your features, including correctness, security, and the user experience for government staff.
The Senior Engagement Manager leads complex, multi-departmental professional services projects to ensure extraordinary client delivery experiences. They are responsible for managing project lifecycles, providing leadership to implementation teams, and maintaining strong relationships with executive stakeholders.
The Director of Engagement Managers will lead complex, high-visibility government transformation engagements while defining delivery frameworks and mentoring the professional services team. They will serve as a strategic advisor to executive stakeholders and ensure project outcomes align with organizational and client goals.
You will build and maintain the Agentic SDLC framework, including orchestration templates, connector layers, and eval harnesses to support AI-native development. Additionally, you will implement observability, cost telemetry, and guardrails to ensure AI outputs are trustworthy and performant for government software applications.
You will be responsible for engaging with local government agencies to generate leads through outbound sequences and inbound lead management. You will also collaborate with Sales Executives to qualify prospects, maintain accurate pipeline data in Salesforce, and refine messaging strategies using performance data.
You will own the end-to-end technical onboarding of new customers, including legacy data extraction, system configuration, and integration. Additionally, you will build the Forward Deployed Engineer playbook and act as a primary feedback channel to drive product improvements.
The Implementation Consultant translates business requirements into technical configurations within the Clariti solution to deliver exceptional citizen experiences for governments. They manage stakeholders and partners throughout the project lifecycle while leveraging AI tools to improve delivery efficiency.
The Senior Implementation Consultant leads enterprise-scale Clariti implementations by facilitating discovery workshops, defining business requirements, and overseeing solution design. They manage project scope, mitigate risks, and mentor junior team members while championing AI-driven approaches to improve delivery efficiency.
