The Director of TSD Partnerships is responsible for the strategy, growth, and day-to-day success of relationships with Technology Solutions Distributors and their sub-agent communities. This includes building scalable enablement programs, driving revenue through indirect channels, and managing partner-led deal creation.
Broadvoice
11 Remote Job Openings at Broadvoice
Develop and maintain software solutions primarily using React and Ruby on Rails while mentoring team members to ensure high code quality. Collaborate with product managers and designers to translate business requirements into technical solutions and maintain thorough documentation.
Develop detailed test plans and cases while collaborating with product and engineering teams to define acceptance criteria. Perform API testing, root cause analysis, and contribute to the continuous improvement of QA processes.
Lead the technical migration of a legacy frontend to a modern React stack while defining engineering standards and scalable architecture. Collaborate with Product and Design teams to implement omnichannel UI experiences and provide occasional backend support using Node.js and Nest.js.
Design and develop AI-powered features for a CCaaS platform using Node.js, Nest.js, and React.js. Lead technical projects end-to-end, managing event-driven architectures and mentoring engineers to raise technical standards.
Design, develop, and maintain scalable software solutions using Node.js, Nest.js, and React.js. Implement event-driven architectures with Kafka and integrate AI-powered capabilities into CCaaS experiences.
The role involves researching, diagnosing, and resolving complex technical issues related to SIP signaling, RTP, and call logs for business clients. Additionally, the specialist will document issues in a ticketing system and contribute to the internal knowledge base to improve product ecosystem and peer enablement.
Drive growth by recruiting and managing top-tier CX partners and TSBs to expand the GoContact program. Provide sales enablement, training, and strategic support to partners to maximize revenue and pipeline growth.
The role involves researching, diagnosing, and resolving complex technical issues related to SIP signaling and voice service performance for business clients. Responsibilities include documenting issues in ticketing systems, contributing to the knowledge base, and escalating product bugs.
Lead the design and delivery of scalable training programs, sales messaging, and tools to drive performance for global sales teams and partners. Manage end-to-end learning programs, including new hire onboarding and product launch enablement.
Design, develop, and maintain automated test scripts and frameworks for functional, regression, and API testing. Integrate these tests into CI/CD pipelines and collaborate with developers to troubleshoot and resolve failures.