Develop and maintain software solutions using React and Ruby on Rails while mentoring team members to ensure high code quality. Collaborate with cross-functional teams to translate business requirements into technical solutions and participate in the full software development lifecycle.
Broadvoice
6 Remote Job Openings at Broadvoice
The representative is responsible for assisting customers via phone and email while maintaining positive relationships and resolving inquiries. They must also document customer accounts accurately and collaborate with internal departments to ensure timely issue resolution.
The Regional Channel Manager will recruit, onboard, and activate strategic partners to drive revenue growth within a specific territory. They are responsible for developing joint business plans, conducting sales enablement training, and managing the partner pipeline to meet quarterly quotas.
The Technical Support Specialist will resolve complex VoIP and SIP trunking issues for business clients via phone, chat, and email. They are also responsible for documenting technical issues, contributing to the knowledge base, and escalating bugs to improve product performance.
Lead the technical migration of a legacy frontend to a modern React stack while defining scalable architecture and engineering standards. Collaborate with Product and Design teams to implement omnichannel UI experiences and mentor other engineers on frontend best practices.
Serve as a primary technical authority for SIP and FreeSWITCH, resolving escalated Tier 2 voice infrastructure issues. Responsibilities include analyzing SIP traces, managing network-layer voice traffic, and collaborating with engineering teams on platform bugs.