The Product Marketing Manager will develop and execute go-to-market strategies for home care software products while collaborating with cross-functional teams. They are responsible for crafting messaging, conducting market research, and creating marketing collateral to support sales and customer success.
The RCM Client Experience Manager owns the post-sale client relationship, driving successful adoption of billing services and ensuring customer retention. They coordinate across internal teams to resolve issues, manage escalations, and identify opportunities for account growth.
The Support Engineer will act as the primary escalation point for complex technical issues, diagnosing problems through log analysis and database queries. They will also build internal tools, runbooks, and automations to improve the efficiency of the Support and Engineering teams.
The Senior Security Engineer will own the security and compliance program, including SOC 2 Type II and HITRUST certification efforts. They will work directly with engineering teams to harden the AWS infrastructure, secure AI-powered products, and implement robust detection and response capabilities.
Collaborate with product leaders to prototype and build high-quality software while leveraging AI as a force multiplier. Mentor junior engineers and maintain system reliability by instrumenting, observing, and debugging production code.
The Technical Recruiter will manage full-cycle recruiting for software engineering, QA, and product management roles. They will partner with engineering leadership to scope positions, build hiring plans, and proactively source passive candidates.
The Business Development Representative is responsible for prospecting and qualifying sales leads to support the company's growth goals. They will engage with potential clients through cold outreach and coordinate with the sales team to facilitate discovery calls.
The Software Engineering Manager will lead and mentor high-performing engineering teams while driving the adoption of AI tools to improve development workflows. They will partner with product and design teams to deliver high-quality software solutions while maintaining system reliability and operational excellence.
You will own the end-to-end discovery, shaping, and delivery of features for the home care platform while utilizing AI-assisted tools to accelerate development. You will also collaborate with engineering, design, and cross-functional teams to align product roadmaps with customer needs and business goals.
Manage the end-to-end onboarding process for new clients, including site configuration and data migration. Provide ongoing training and support to ensure customers successfully overcome business challenges using the AxisCare platform.
Lead and mentor a team of Customer Success Managers while directly managing a strategic book of enterprise business. Drive customer retention, expansion, and loyalty through operational excellence and cross-functional collaboration.
The Customer Success Manager is responsible for nurturing high-value client relationships to drive adoption, retention, and account expansion. They act as a strategic advisor to ensure customers achieve their desired outcomes and provide feedback to drive product improvements.
Develop and execute comprehensive test plans and automated scripts for UI, API, and performance testing. Collaborate with cross-functional teams to identify quality risks and manage defects throughout the software development lifecycle.
You will build well-scoped features for a home care SaaS platform using AI-driven development workflows. You will collaborate with senior and staff engineers to ship high-quality, reliable software while focusing on solving customer problems.
