This role involves creating and executing manual and automated test strategies to ensure product quality throughout the Systems Development Life Cycle. The engineer will lead test reviews, manage defect tracking, and collaborate with cross-functional teams to maintain high standards of functionality and usability.
The specialist plans, implements, and maintains network infrastructure to support secure enterprise identity and directory services. They also troubleshoot connectivity issues, monitor network performance, and manage security controls like firewalls and access lists.
The Senior Network Engineer designs and maintains secure, resilient enterprise network infrastructure across data centers and cloud environments. They implement Zero Trust principles and collaborate with cross-functional teams to resolve complex connectivity and performance issues.
The engineer designs, implements, and maintains resilient hybrid identity platforms including Active Directory and Microsoft Entra ID. They serve as a Tier 3 escalation authority to resolve complex authentication, synchronization, and directory infrastructure incidents.
The Security Analyst integrates application security practices throughout the software development life cycle for enterprise and mission-critical systems. The role involves conducting security architecture reviews, vulnerability assessments, and partnering with DevOps and engineering teams to remediate risks.
The Claims Technician processes reimbursement payments for State Vocational Rehabilitation Agencies under the Social Security Ticket to Work Program. They are responsible for verifying data accuracy, responding to payment inquiries, and coordinating with the Social Security Administration.
The Payment Technician processes Employment Network payments under the Social Security Administration’s Ticket to Work Program and provides guidance on payment policies. They also manage data entry, analyze performance metrics, and ensure all processing activities meet established service level agreements.
The role involves designing, coding, and maintaining automated deployment pipelines and cloud infrastructure while providing technical leadership for cloud projects. The engineer will also train teams on software engineering methodologies and collaborate with cross-functional groups to define technical requirements.
The Automation Test Engineer is responsible for implementing complex QA programs and establishing software quality standards throughout the SDLC. They will create master test plans, develop automated test scripts, and oversee defect tracking to ensure system applications are free from defects.
The ServiceNow Administrator provides first-line technical support for the Protective DNS platform by diagnosing connectivity issues and tracking service requests. They are responsible for monitoring system health, managing tickets within SLA guidelines, and contributing to technical documentation.
The SOC Analyst provides technical support and maintenance for production systems, including hardware and software troubleshooting at an intermediate level. They also participate in planning new platforms, implementing system changes, and managing backup and disaster recovery strategies.
The Problem Manager leads the end-to-end problem management lifecycle, including root cause analysis and the implementation of permanent fixes for mission-critical IT services. They coordinate with cross-functional teams to prioritize issues based on business impact and drive continuous service improvement.
The Service Readiness Mobilization Lead coordinates and executes readiness activities across programs to ensure systems, processes, and teams are prepared for implementation. This role also analyzes operational data and develops reports to communicate readiness status and resolve potential gaps.
The role involves mobilizing a team of cleared technologists to support the availability of secure, reliable, and modern enterprise IT services. Responsibilities include managing infrastructure operations, software development, cybersecurity, and end-user support.
The User Support Specialist Senior provides front-line technical assistance for hardware, software, and connectivity issues via multiple communication channels. They are responsible for accurate ticket logging, troubleshooting, and escalating complex incidents while maintaining service levels in a regulated environment.
The PC Technician monitors and supports IT infrastructure while troubleshooting complex hardware, software, and networking issues. They are also responsible for system backups, data recovery, and implementing process improvements through scripting and new technology integration.
The Intune Team Lead serves as the technical authority for modern endpoint management, overseeing the design, deployment, and optimization of device strategies. They lead a team of technicians, manage complex migrations from legacy tools, and ensure security compliance within a highly regulated environment.
The trainer will design, create, and deliver routine training materials and courses for program applications using the ADDIE methodology. They will also collaborate with subject matter experts to update lesson plans and maintain interactive online training environments.
The Test Engineer Lead supervises the QA team, establishes software quality standards, and defines functional and non-functional testing requirements. They also develop automated test scripts using Java and collaborate with cross-functional teams to integrate testing into the Agile project lifecycle.
The Problem Manager oversees the end-to-end lifecycle of IT problems to identify root causes and implement permanent corrective actions. They coordinate cross-functional teams and ensure integration with incident, change, and release processes to maintain system availability.
