You will manage day-to-day IT operations, including end-user support, identity administration, and endpoint management. Additionally, you will maintain internal documentation and provide first-line troubleshooting for internal web applications.
The LTL Operations Specialist manages day-to-day LTL shipments, serving as the primary link between carriers, customers, and internal stakeholders. They are responsible for tracking shipments, resolving billing discrepancies, and managing freight claims to ensure operational excellence.
The role involves managing the company's WordPress website and creating both external marketing content and internal operational documentation. You will collaborate with leadership and subject-matter experts to ensure information is accurate, well-organized, and aligned with company standards.
