Allshore Talent

Lead the component architecture and design system consistency for a large-scale website build of over 200 pages. Implement Storyblok as the headless CMS and collaborate with a backend developer to ensure seamless integration.

Configure and deploy Five9 CCaaS environments, focusing on IVA workflows, routing logic, and API-driven automations. Support CRM integrations and troubleshoot production issues for multiple client environments.

Support engagement leads in the day-to-day coordination of active projects by tracking tasks, timelines, and deliverables. Maintain accurate project documentation and ensure smooth communication between internal teams and client stakeholders.