The Program Manager will independently lead complex, cross-functional programs from initiation through implementation and stabilization. They are responsible for building executable delivery baselines, managing financial and scope discipline, and driving cross-functional action to achieve business outcomes.
Lead analyses to evaluate the impact of healthcare and benefits programs on cost, quality, and member outcomes. Develop analytical frameworks and translate complex data findings into actionable recommendations for business leaders and stakeholders.
The Director is responsible for the technology strategy, engineering delivery, and modernization of Health Navigation solutions. They lead cross-functional teams to translate business priorities into scalable, secure, and reliable technology roadmaps.
The Senior Network Infrastructure Engineer will commission greenfield office networks in India and serve as the primary Tier 3 escalation resource for local NOC staff. They will manage in-country vendor coordination, implement network standards, and provide ground-truth feedback to the US-based architecture team.
The specialist handles inbound calls to provide financial education and guidance on complex retirement plan options, including investments and distributions. They are responsible for troubleshooting issues, processing transactions, and supporting plan participants with qualified and non-qualified retirement benefits.
Lead the strategy, performance, and continuous improvement of core infrastructure, automation, and support teams including Managed File Transfer and AWS environments. Drive operational excellence by managing vendor relationships, establishing support frameworks, and leading a high-performing team of engineers.
Lead complex technical programs by coordinating cross-functional teams including Engineering, Architecture, and Security to ensure successful delivery. Manage dependencies, identify risks, and translate technical plans into clear milestones for both technical and executive stakeholders.
The Senior Full Stack Engineer will design and evolve application architecture, data models, and APIs to connect the Worklife experience with the Alight Data Engine. This role involves leading technical execution across cross-functional teams to turn product requirements into secure, production-ready software solutions.
The Client Delivery Leader manages a complex, high-revenue client portfolio by fostering strategic relationships and ensuring the successful delivery of leave solutions. They are responsible for account health, client retention, and optimizing product utilization through proactive consultation and cross-functional collaboration.
Lead the technical design and implementation of the Data Engine's ingestion, transformation, and orchestration infrastructure to scale integration capacity. Develop reusable platform capabilities and developer tooling to enable efficient, reliable, and automated data pipeline management.
Lead a team of Registered Representatives to support participants in employer-sponsored retirement plans while ensuring service quality and associate development. Manage performance metrics, compliance with FINRA regulations, and provide expertise on retirement plan provisions and financial wellness solutions.
The Staff Backend Engineer will design and build the integration infrastructure for the Benefits Intelligence module, ensuring reliable and scalable application services. This role involves leading technical execution across cross-functional teams and establishing reusable engineering patterns for maintainability and security.
The Senior Client Manager will lead service delivery for an assigned portfolio of clients, coordinating across teams to implement Defined Benefit solutions. They will also proactively identify client needs, mitigate delivery risks, and support the growth of team members and prospective client opportunities.
Define and execute the strategic vision and multi-year roadmap for the healthcare navigation business to drive innovation and growth. Lead cross-functional teams and collaborate with stakeholders to deliver scalable solutions that improve healthcare outcomes and maximize ROI for clients.
Own product strategy, roadmaps, priorities, and success measures, translating customer, business, and operational needs into valuable and scalable product solutions. Lead cross-functional discovery and delivery, monitor performance, improve outcomes using feedback and data, and responsibly apply AI to product innovation.
The Senior QA Analyst will lead requirements elicitation, oversee full lifecycle QA activities, and drive the development of automation frameworks. They are responsible for performing integration and API testing while ensuring alignment with DevOps CI/CD pipelines.
The Disability Case Manager is responsible for administering and managing assigned group disability claims in accordance with plan provisions and state/federal guidelines. They perform proactive outreach to claimants, physicians, and HR departments to determine benefit eligibility and facilitate return-to-work opportunities.
The Senior Client Manager is responsible for the management and delivery of participant advisory services, including managed accounts and financial planning solutions. They act as a subject matter expert, consulting with clients on service utilization while overseeing project leadership and client retention strategies.
The Senior Privacy Consultant will manage third-party vendor privacy risk assessments and maintain records of processing activities. They will also assist in the resolution of privacy complaints and support the implementation of a global privacy controls framework.
The analyst will partner with clients and internal teams to gather requirements, configure systems, and support the delivery of leave solutions. They will also identify process improvement opportunities and mentor other business systems analysts.
The Senior Workers' Compensation Case Manager manages complex, long-duration claims to facilitate timely return-to-work outcomes and minimize costs. This role acts as a subject matter expert, collaborating with stakeholders to develop rehabilitation strategies and ensure compliance with provincial legislation.
The Strategic Account Executive is responsible for deepening and expanding relationships with existing clients by serving as a trusted advisor to senior leadership. They lead renewal and retention strategies while identifying growth opportunities and cross-selling solutions across the client's organization.
The Sales Executive is responsible for leading and closing mid- to large-market leave-of-absence sales opportunities by managing the end-to-end RFP lifecycle. They serve as a subject-matter expert while collaborating with brokers and internal teams to execute win strategies and drive revenue.
Lead consultative discovery with HR and finance leaders to identify healthcare and benefits challenges while developing outcome-based solution strategies. Manage the full sales cycle from initial market development and discovery through proposal, negotiation, and contract execution.
The Senior Non-Qualified Defined Contribution Customer Success Manager defines solutions and supports complex deliverables for non-qualified plan administration. This role acts as a subject matter expert to consult with clients, drive revenue growth, and oversee internal training initiatives.
The AI/ML Architect will design, build, and deploy scalable AI/ML solutions, including search and chat applications utilizing Agentic AI. They will collaborate with cross-functional teams to develop AI-powered features while mentoring engineers on best practices.
The Client Executive Lead is responsible for managing service delivery, operational health, and financial performance for a portfolio of large, complex clients. They also lead a team of Client Executives and partner with sales teams to drive revenue growth and client satisfaction.
The Product Development Analyst will analyze large datasets to provide actionable insights and collaborate with cross-functional teams to define product requirements. This role supports the full product lifecycle, including backlog refinement, feature validation, and monitoring performance metrics to drive continuous improvement.
The IT Systems Administrator supports the stability and performance of the zCloud mainframe environment by assisting with z/OS software installations and upgrades. They also monitor system utilization, identify trends, and collaborate with application development and production support teams.
The Associate is responsible for ensuring the timely and accurate delivery of information to participants while maintaining proper documentation. They must collaborate with team members to achieve goals and adapt to changing business needs.
