The role involves guiding customers on brokerage accounts, IRA options, and college savings plans while explaining plan distributions and loans. The specialist must effectively communicate advisor relationships and navigate internal systems to provide accurate financial information.
Alight
43 Remote Job Openings at Alight
Customer Care Delivery Specialist in HR Services with English and Italian
Alight
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Full Time
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13 hours ago
Alight
Provide support to employees regarding HR procedures, employment benefits, and payroll queries via phone and webchat. Assist users with online HR systems and investigate complex cases.
Act as an advocate for members by helping them navigate health benefits, identify cost-effective providers, and resolve complex healthcare claims. Responsibilities include educating members on benefit programs, completing cost estimates, and coordinating records transfers or appeals.
Lead strategic product initiatives for health point solutions, including reimbursement accounts, verification services, and compliance solutions. Manage a team of Product Managers and Owners to deliver large-scale solutions that align with overall company strategy and client needs.
Manage Order-to-Cash operations by generating monthly invoices, preparing financial reports, and ensuring revenue recognition follows SOX guidelines. Provide high-quality client service and support internal and external auditors to maintain data integrity.
The role focuses on managing Order-to-Cash (O2C) operations, including generating monthly invoices and preparing financial reports. It also involves ensuring revenue recognition complies with SOX guidelines and supporting internal and external audits.
The specialist is responsible for processing documents for client Defined Contribution plans while ensuring compliance with Service Level Agreements. Key duties include performing data entry, researching complex participant benefit issues, and collaborating with third-party vendors.
Manage a clinical case workload by reviewing complex medical records and coordinating expert medical opinions. Collaborate with physicians and internal teams to ensure clinical completeness and timely delivery of services.
Lead and develop a team of Health Pros to ensure production and quality standards are met. Oversee daily operations, manage KPIs/SLAs, and implement process improvements to enhance customer experience.
Serve as the primary point of contact for Leave Solutions clients, managing day-to-day operational support and the client relationship. Leverage domain expertise to resolve complex claim issues and consult with clients to achieve desired business outcomes.
Responsible for the overall management, retention, and growth of a portfolio of large enterprise clients. This includes leading renewal strategies, conducting Quarterly Business Reviews, and maximizing the value clients derive from products.
Handle inbound and outbound calls to assist Medicare-eligible retirees with health plan selection and application status. Educate members on benefit options and provide technical assistance with website navigation and self-service tools.
The Delivery Specialist supports enterprise service delivery by managing projects, handling complex escalations, and coordinating with clients and carriers. They are responsible for monitoring service metrics and ensuring agent readiness to sell processes are documented and executed.
The Director owns the strategy, design, and execution of a comprehensive benefits and wellbeing portfolio across the US and Canada. This includes managing vendor partnerships, overseeing budgets, and leading large-scale campaigns like annual enrollment.
The role involves designing, scripting, and executing performance tests to ensure system reliability and scalability. The engineer will monitor system performance using APM tools and collaborate with cross-functional teams to resolve bottlenecks.
Develop and maintain back-end website applications and APIs using Java, Spring Boot, and Angular. Ensure application responsiveness, high performance, and adherence to industry coding standards.
Oversee international tax reporting and compliance across Canada, Europe, Puerto Rico, and India. Lead tax accounting activities, manage external advisors, and mentor junior team members to ensure high-quality deliverables.
Design and deploy scalable, cloud-native applications on AWS using Angular for the front-end and Node.js for the back-end. Implement multi-tier architectures, RESTful microservices, and maintain CI/CD pipelines using Infrastructure as Code practices.
Perform finance functions including processing financial entries, project/contract setups, and amendments within the Workday ERP system. Support revenue recognition, conduct UAT testing, and ensure data integrity and SOX compliance for client financial information.
Design and operate low-code automated revenue systems to connect buying signals to scalable actions. Build outbound and lifecycle workflows using visual tooling and CRM automation to reduce manual work and personalize engagement.
The role focuses on the accurate processing of vendor invoices and performing 3-way matching to ensure compliance with company policies. It involves resolving invoice discrepancies and supporting month-end closing activities within the Procure-to-Pay cycle.
The role focuses on providing quality client service within O2C operations, including generating monthly invoices and preparing financial reports. Responsibilities include managing contract modifications in Workday and ensuring revenue recognition complies with SOX guidelines.
The Senior Product Owner bridges the gap between business stakeholders and engineering teams to deliver user-centered healthcare navigation solutions. Responsibilities include managing the product backlog, translating strategic initiatives into user stories, and facilitating Agile ceremonies.
Support Strategic Account Executives in managing day-to-day client needs, meeting preparation, and action tracking. Coordinate internal partners to resolve service issues and identify cross-sell or upsell opportunities within the client book of business.
Support Strategic Account Executives in managing day-to-day client needs, renewals, and retention activities. Coordinate internal partners to resolve service issues and identify cross-sell or upsell opportunities within the client book of business.
The Senior Grid Manager will shape and execute Alight's Nordic-wide grid strategy to ensure project pipelines are grid-realistic. This includes leading relationships with TSOs and DSOs and providing strategic guidance on solar and BESS project viability.
Drive new business and expand existing client relationships for health administration solutions, including benefits administration and ACA compliance. Partner with client executives to deliver tailored solutions that improve operational efficiency and employee experience.
The role focuses on structuring, analyzing, and securing third-party financing for solar PV and Battery Energy Storage System projects. Responsibilities include building complex financial models and managing transaction workstreams from initial screening to closing.
The Strategic Account Executive is responsible for revenue retention, growth, and client satisfaction for a small portfolio of high-level accounts. They act as a trusted advisor to C-suite executives, identifying opportunities to expand Alight's bundled health and wealth solutions.
The Strategic Account Executive is responsible for revenue retention, growth, and client satisfaction for a small portfolio of high-level accounts. They act as a trusted advisor to C-Suite executives to identify opportunities for bundled solutions across health, wealth, and wellbeing portfolios.
The Sales Executive is responsible for creating external demand in the Enterprise market for Health Navigation outsourcing opportunities. They will develop sales strategies, manage the client cost of sale, and coordinate with internal teams to win new business.
The Clinical Case Manager-RN serves as a primary resource for managing medical disability and accommodation cases while acting as a liaison between all parties to facilitate effective communication. They are responsible for driving the return-to-work process, providing clinical expertise, and ensuring quality standards are met through continuous improvement.
The Vice President of Clinical Operations oversees absence, disability, and leave management services while ensuring clinical quality and rigorous medical decision-making. They collaborate with operations, sales, and clients to enhance employee outcomes and drive business growth through clinical expertise.
The Benefit Counselor provides expert advice and accurate information regarding core and voluntary benefits to clients' employees. They act as an educator to help employees make informed decisions for themselves and their families.
Licensed Retiree Benefits Advisor - Temporary - Virtual + Commission
Alight
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Part Time
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2 months ago
Alight
The advisor will sell and enroll retirees into appropriate health, prescription drug, vision, and dental insurance plans. They will handle inbound and outbound calls to provide Medicare education and conduct needs analysis to assist retirees in selecting suitable coverage.
The Sales Executive II is responsible for leading and closing mid- to large-market leave-of-absence sales opportunities, owning the entire RFP lifecycle, broker engagement, and deal execution. This role also serves as a subject-matter expert in Leave & Disability Management to advance the company's go-to-market strategy.
This role drives the transformation of Benefits FP&A through automation, advanced analytics, and scalable processes, acting as a strategic partner to business and finance leaders. Key duties include owning financial reporting, forecasting, leading analysis across actuals/budget/forecast, and managing a team of analysts.
The Project Developer will lead the development of private-wire solar and BESS projects in the UK from initial qualification through to construction readiness, while also strengthening internal capabilities by standardizing development processes and best practices. Key tasks include site identification, securing land rights through negotiation, managing all workstreams to achieve Ready-to-Build (RTB) status, and supporting commercial structuring for private-wire Power Purchase Agreements (PPAs).
The Full Stack Developer will build robust, secure, and high-performance cloud-native solutions on AWS, utilizing both front-end and back-end technologies. They will also implement multi-tier architectures and RESTful microservices, integrating with various systems.
The Senior Developer will design and build cloud-native, event-driven data and analytics services on AWS, focusing on serverless application development and ETL pipelines. They will collaborate with data, analytics, and product teams to deliver reliable, scalable data services and BI capabilities.
The developer will design, build, and maintain efficient and reusable C#.net core code and web-based applications. They will also debug and troubleshoot existing code and ensure the application meets performance and quality standards.
The DevOps Engineer will build, test, and maintain tools and infrastructure for software applications. They will automate and optimize the software development lifecycle from code development to deployment and maintenance.
The Health Client Manager I serves as the main point of contact for clients, ensuring client satisfaction and managing Health Benefits delivery. This role involves building relationships, understanding client requirements, and leading projects with a global team.