The Appeals Specialist reviews adverse determination outcomes for Short Term and Long-Term Disability claims to ensure regulatory compliance. They investigate disputed claims, evaluate medical and financial information, and communicate determinations to insureds and attorneys.
Alight
42 Remote Job Openings at Alight
The role involves managing O2C operations, generating monthly invoices, and preparing financial reports. It also requires ensuring data integrity through SOX compliance and interacting with clients to resolve finance-related issues.
The role focuses on providing quality client service within O2C operations, including generating monthly invoices and preparing financial reports. It also involves managing contract modifications in Workday and ensuring data integrity for audit compliance.
Responsible for generating monthly invoices, managing revenue recognition according to SOX guidelines, and ensuring data integrity for O2C operations. The role involves interacting with internal and external clients to resolve finance-related issues and supporting audit processes.
The Disability Case Manager administers and manages Group Short Term Disability claims following plan provisions and federal guidelines. They coordinate with claimants, physicians, and HR to determine benefit eligibility and facilitate return-to-work opportunities.
Defined Contributions Customer Solutions Specialist - Virtual
Alight
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Full Time
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3 days ago
Alight
Handle inbound calls to provide financial education and guidance on complex retirement plan questions, investments, and payment options. Troubleshoot issues and process transactional support for qualified and non-qualified retirement plan participants.
Manage and retain a high-value client portfolio by delivering strategic solutions and driving customer success. Oversee Absence Management clients and lead Quarterly Client Business Reviews to maximize value and revenue growth.
The role focuses on providing quality client service within O2C operations, including generating monthly invoices and preparing financial reports. Responsibilities include managing contract modifications in Workday and ensuring revenue recognition adheres to SOX guidelines.
Responsible for total service delivery and implementation plans for Defined Contributions clients. Focuses on growing talent, mitigating risks, and participating in the sales process for new client opportunities.
The Director owns the strategy, design, and execution of a comprehensive benefits and wellbeing portfolio across the US and Canada. This includes managing budgets, overseeing vendor partnerships, and leading enterprise-wide communication strategies to improve employee participation.
Oversee daily operational performance for assigned clients and manage operations teams to provide quality administrative services. Serve as the primary contact for clients regarding service delivery and collaborate with support areas to deliver solutions.
The role focuses on providing quality client service within O2C operations, including generating monthly invoices and preparing financial reports. Responsibilities include managing contract modifications in Workday and ensuring revenue recognition complies with SOX guidelines.
Oversee daily operational performance for assigned clients and manage operations teams to provide quality administrative services. Serve as the primary contact for clients regarding service delivery and manage ad hoc projects such as acquisitions and freezes.
Acts as the primary client contact and subject matter expert for complex defined benefit deliverables and regulatory compliance. Focuses on driving revenue growth through upselling and managing client contracts to preserve margins.
The Strategic Account Executive is responsible for deepening relationships with existing clients and ensuring retention through executive-level engagement. The role focuses on uncovering growth opportunities and cross-selling Alight's solutions to senior client leaders.
The Strategic Account Executive is responsible for deepening relationships with existing clients and ensuring retention through executive-level engagement. The role focuses on uncovering growth opportunities and cross-selling Alight's solutions to senior client leaders.
Oversee daily operational performance for assigned clients and manage operations teams to provide quality administrative services. Serve as the primary contact for clients regarding service delivery and collaborate with technology and customer care support areas.
The role focuses on providing quality client service within O2C operations, including generating monthly invoices and managing financial reports. Responsibilities include handling contract modifications in Workday and ensuring revenue recognition complies with SOX guidelines.
Oversee daily operational performance for assigned clients and manage operations teams to provide quality administrative services. Serve as the primary contact for clients regarding service delivery and collaborate with technology and customer care support areas.
The DB Client Manager oversees daily operational performance for assigned clients and manages operations teams to provide quality administrative services. They serve as the primary contact for clients regarding service delivery and collaborate with technology and customer care support areas.
The Solution Architect creates compelling Defined Contribution solutions to increase win and renewal rates by partnering with sales executives throughout the sales process. They are responsible for leading client demos, managing RFP responses, and providing market feedback to inform product roadmaps.
Vice President, Care Transformation & AI Experience -Virtual
Alight
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Full Time
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17 days ago
Alight
Lead the transformation of large-scale contact center operations by shifting from human-driven support to AI-powered, digital-first experiences. Own the strategy and roadmap for AI-driven customer engagement to improve cost-to-serve and overall customer experience quality.
The BOA processes client benefit plan activities and wealth delivery processes while ensuring adherence to SLAs and SOPs. They are responsible for resolving participant issues, maintaining documentation, and collaborating with cross-functional teams for issue resolution.
Lead strategic product initiatives for health point solutions, including reimbursement accounts, verification services, and compliance solutions. Manage a team of Product Managers and Owners to deliver large-scale solutions that align with overall company strategy and client needs.
The role involves designing, scripting, and executing performance tests to ensure system reliability and scalability. The engineer will monitor system performance using APM tools and collaborate with cross-functional teams to resolve bottlenecks.
Develop and maintain back-end website applications and APIs using Java, Spring Boot, and Angular. Ensure application responsiveness, high performance, and adherence to industry coding standards.
Design and deploy scalable, cloud-native applications on AWS using Angular for the front-end and Node.js for the back-end. Implement multi-tier architectures, RESTful microservices, and maintain CI/CD pipelines using Infrastructure as Code practices.
Design and operate low-code automated revenue systems to connect buying signals to scalable actions. Build outbound and lifecycle workflows using visual tooling and CRM automation to reduce manual work and personalize engagement.
Support Strategic Account Executives in managing day-to-day client needs, meeting preparation, and action tracking. Coordinate internal partners to resolve service issues and identify cross-sell or upsell opportunities within the client book of business.
Support Strategic Account Executives in managing day-to-day client needs, renewals, and retention activities. Coordinate internal partners to resolve service issues and identify cross-sell or upsell opportunities within the client book of business.
The Senior Grid Manager will shape and execute Alight's Nordic-wide grid strategy to ensure project pipelines are grid-realistic. This includes leading relationships with TSOs and DSOs and providing strategic guidance on solar and BESS project viability.
The role focuses on structuring, analyzing, and securing third-party financing for solar PV and Battery Energy Storage System projects. Responsibilities include building complex financial models and managing transaction workstreams from initial screening to closing.
The Sales Executive is responsible for creating external demand in the Enterprise market for Health Navigation outsourcing opportunities. They will develop sales strategies, manage the client cost of sale, and coordinate with internal teams to win new business.
The Vice President of Clinical Operations oversees absence, disability, and leave management services while ensuring clinical quality and rigorous medical decision-making. They collaborate with operations, sales, and clients to enhance employee outcomes and drive business growth through clinical expertise.
The Benefit Counselor provides expert advice and accurate information regarding core and voluntary benefits to clients' employees. They act as an educator to help employees make informed decisions for themselves and their families.
Licensed Retiree Benefits Advisor - Temporary - Virtual + Commission
Alight
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Part Time
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3 months ago
Alight
The advisor will sell and enroll retirees into appropriate health, prescription drug, vision, and dental insurance plans. They will handle inbound and outbound calls to provide Medicare education and conduct needs analysis to assist retirees in selecting suitable coverage.
The Sales Executive II is responsible for leading and closing mid- to large-market leave-of-absence sales opportunities, owning the entire RFP lifecycle, broker engagement, and deal execution. This role also serves as a subject-matter expert in Leave & Disability Management to advance the company's go-to-market strategy.
The Full Stack Developer will build robust, secure, and high-performance cloud-native solutions on AWS, utilizing both front-end and back-end technologies. They will also implement multi-tier architectures and RESTful microservices, integrating with various systems.
The Senior Developer will design and build cloud-native, event-driven data and analytics services on AWS, focusing on serverless application development and ETL pipelines. They will collaborate with data, analytics, and product teams to deliver reliable, scalable data services and BI capabilities.
The developer will design, build, and maintain efficient and reusable C#.net core code and web-based applications. They will also debug and troubleshoot existing code and ensure the application meets performance and quality standards.
The DevOps Engineer will build, test, and maintain tools and infrastructure for software applications. They will automate and optimize the software development lifecycle from code development to deployment and maintenance.
The Health Client Manager I serves as the main point of contact for clients, ensuring client satisfaction and managing Health Benefits delivery. This role involves building relationships, understanding client requirements, and leading projects with a global team.