The Senior Professional Services Specialist acts as the primary technical point of contact for customers, managing solution health, project delivery, and technical account management. They are responsible for designing backup and business continuity strategies, leading deployments, and providing technical training to ensure customer success.
The Solutions Engineer will drive technical wins and product adoption by collaborating with sales teams to design and articulate Acronis platform solutions. Responsibilities include conducting product demos, managing strategic accounts, and providing technical expertise throughout the entire sales cycle.
The MDR Analyst is responsible for investigating and triaging EDR/XDR incidents while executing remediation actions and maintaining detailed case records. They will also collaborate with the AI engineering team to refine automated triage processes and communicate incident status to customers.
The Cloud Sales Representative will drive revenue growth by identifying, qualifying, and closing new service provider partnerships in North America. They will manage the entire sales cycle, from prospecting and lead generation to contract negotiation and closure.
