Own high-profile claims domains by identifying trends and conducting investigative analyses to provide actionable insights for senior executives. Serve as an informal team lead by setting analytical standards and mentoring junior analysts.
AAA
25 Remote Job Openings at AAA
Oversee a claims unit to ensure all files meet quality and regulatory requirements through regular audits and performance monitoring. Lead the recruitment, development, and coaching of staff to maintain effective staffing levels and succession planning.
Oversee the daily activities of the automotive claims unit, including the management of external vendors and contracts. Lead, coach, and develop a team of claims representatives to ensure regulatory compliance and high customer service standards.
Inspect and evaluate automobile physical damage to write accurate appraisal estimates and calculate market values. Communicate with insureds and repair shops to negotiate total losses and manage inspection appointments.
Lead epic-level efforts in JIRA and serve as a subject matter expert for assigned initiatives. Mentor team members to close knowledge gaps and develop platform innovations to add value for stakeholders.
The Sales Agent is responsible for generating new business by selling insurance products and explaining coverage options to prospective customers in a virtual call center. They manage the process from initial quote to policy issuance while maintaining strong customer relationships.
Handle inbound calls to assist AAA members with membership questions and provide personalized product recommendations. Resolve issues using critical thinking in a non-scripted environment while navigating multiple digital tools.
Handle inbound calls to assist AAA members with membership questions and provide personalized product recommendations. Resolve issues using critical thinking in a non-scripted environment while navigating multiple systems.
Handle inbound calls to assist AAA members with membership questions and provide personalized product recommendations. Resolve issues using critical thinking in a non-scripted environment while navigating multiple digital tools.
Handle inbound calls to assist AAA members with membership questions and provide personalized product recommendations. Resolve issues using critical thinking in a non-scripted environment while navigating multiple digital tools.
The Senior Actuarial Analyst provides contributions to pricing and reserving for personal lines while mentoring junior analysts. Responsibilities include extracting and validating data, automating routine tasks, and providing project updates to stakeholders.
Handle inbound calls to assist members with AAA membership questions and provide personalized product recommendations. Resolve issues using a problem-solving mindset while navigating multiple systems in a non-scripted environment.
Handle inbound calls to assist AAA members with membership questions and provide personalized product recommendations. Resolve issues using critical thinking and navigate multiple systems in a fast-paced, non-scripted environment.
Handle moderate to complex homeowner property insurance claims through investigation, damages evaluation, and negotiation. Ensure all claims resolutions comply with state and federal laws and company best practices.
Perform physical inspections and utilize estimating software to determine vehicle repair costs and damage for insurance claims. Communicate with members, body shops, and internal staff to resolve claims and negotiate settlements within authority limits.
This role involves investigating and resolving moderate to complex homeowner property insurance claims through damage evaluation and negotiation. The adjuster is responsible for ensuring compliance with regulatory requirements and documenting all claim activities in company systems.
Handle property and liability claims by conducting investigations, evaluating coverage, and negotiating settlements. Maintain detailed claim files and coordinate with internal and external departments to resolve first and third party claims.
Field incoming emergency roadside assistance calls to coordinate services like towing and locksmiths for members. Document distress details accurately and collaborate with dispatch teams to ensure member safety and satisfaction.
Handle moderate to high complexity auto claims involving material damage, property, and liability. Responsibilities include conducting investigations, evaluating coverage, and negotiating settlements in compliance with regulatory requirements.
Field incoming calls from members requiring emergency roadside assistance and document details accurately. Relay critical information to internal and external teams to expedite the dispatching process.
The Automotive Services Field Supervisor provides field management support to independent contractors and ensures the delivery of roadside assistance to AAA members. Responsibilities include inspecting station locations, monitoring performance thresholds, and resolving customer service issues.
Field incoming calls from members requiring emergency roadside assistance and document details accurately. Relay critical information to internal and external teams to expedite dispatching services.
Field incoming calls from members requiring emergency roadside assistance and document details accurately. Relay critical information to internal and external teams to expedite dispatching services like towing and fuel delivery.
Primary duties involve data input for tracking contracts, rates, and promotions, alongside researching hotel price matching and coordinating efforts with internal departments and external partners. The specialist will also support departments with product questions and assist in researching new products and destinations.
The primary responsibility involves the investigation and disposition of potentially fraudulent claims across any product line, while also acting as a liaison with external industry entities like law enforcement and regulatory bodies. Duties include developing investigative strategies, conducting thorough field investigations, preparing detailed reports, and providing training to claims staff on fraud identification.
