Execute and optimize end-to-end CRM campaigns across email, push, and SMS channels to drive customer engagement and retention. Partner with cross-functional teams to develop data-driven targeting strategies and refine operational workflows using AI tools.
Zip Co Limited
11 Remote Job Openings at Zip Co Limited
Own and expand strategic enterprise merchant relationships to drive growth in GMV, profitability, and user acquisition. Act as a strategic advisor to C-suite stakeholders while leading cross-functional initiatives to optimize payment strategies and product innovation.
Design and maintain scalable test frameworks across web, mobile, and backend platforms to improve reliability and speed. Lead the overall quality strategy, mentor engineers, and integrate quality checks early into the CI/CD pipeline.
Lead the strategy and execution of Zip's AI-powered product portfolio, focusing on agentic AI systems for consumer and merchant experiences. Collaborate with cross-functional teams to drive measurable ROI, adoption, and scalability of AI products within a fintech environment.
Lead and execute second-line compliance and controls testing to evaluate adherence to regulatory obligations and bank partner requirements. Identify control gaps and process weaknesses while partnering cross-functionally to drive remediation and strengthen the internal control environment.
Lead and scale the US merchant integration function, managing the full technical lifecycle from pre-sales design to post-launch support. Act as a player-coach overseeing an agile engineering team to deliver scalable API-based payment solutions for enterprise merchants.
The Compliance Manager will provide day-to-day guidance on BNPL, lending, and payments to ensure products and processes align with regulatory requirements. They will strengthen the US compliance management system, conduct reviews of marketing materials, and partner cross-functionally to drive scalable compliance solutions.
Copy of Director, Customer Management Risk Strategy
Zip Co Limited
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Full Time
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a month ago
Zip Co Limited
Lead a team to develop and execute credit strategies for existing customers to manage exposure and drive engagement. Partner with product and engineering teams to build new capabilities and monitor portfolio performance to minimize losses.
The Senior Manager will be responsible for leading and growing key payment partnerships to expand market share and revenue, while also executing and optimizing partner success through relationship management and performance tracking. Key goals include executing strategic partnerships, managing go-to-market functions for existing partners, and managing the partnership pipeline.
Principal Engineer, Generative & Agentic AI
Zip Co Limited
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Full Time
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5 months ago
Zip Co Limited
Design and build intelligent, autonomous systems that enhance customer experience and enable AI-powered interactions. Collaborate across teams to deliver resilient, secure systems aligned with user needs.
The Director, Strategic Partnerships will define and execute key strategic partnerships and lead go-to-market functions for existing partners. This role involves managing relationships with core partners to drive revenue growth and optimize commercial outcomes.