The role involves leading the second-line oversight framework for credit, model, and fraud risk across the U.S. portfolio. You will challenge first-line risk strategies, evaluate emerging threats, and ensure alignment with regulatory expectations and bank partner requirements.
The Senior GTM Systems Manager will own the GTM systems roadmap, designing and implementing scalable solutions to support business strategy. They will lead cross-functional initiatives to optimize processes across Sales, Partnerships, and Account Management while ensuring data accuracy and operational efficiency.
The Associate Director will lead and develop the Fraud and Disputes Operations team, defining operational strategies to investigate fraud and resolve chargebacks. They will partner cross-functionally to ensure regulatory compliance, optimize processes, and drive performance metrics related to fraud loss and customer satisfaction.
Manage and scale the technology powering the customer onboarding and underwriting platform to maximize loan approval rates. Partner with Engineering, Credit, and Fraud teams to deliver scalable, compliant, and performant lending platform capabilities.
Design, build, and scale an enterprise-grade data and AI platform to support analytics, machine learning, and Generative AI initiatives. Collaborate with cross-functional teams to develop AI-ready data products, streaming pipelines, and intelligent retrieval capabilities.
You will own the foundational marketing machine learning models, including customer intent modeling and next-best-action frameworks. Additionally, you will lead marketing mix modeling and attribution efforts to drive strategic investment decisions across the organization.
Lead the strategy and evolution of customer intelligence, analytics, and market insights to drive data-informed business decisions. Manage a high-performing team while partnering with data science and engineering to operationalize AI-powered predictive capabilities and customer frameworks.
Lead the US Fraud & Abuse function by executing a multi-year strategy to protect customers and the business while enabling sustainable growth. Modernize fraud decisioning through AI, machine learning, and advanced analytics while partnering with cross-functional leadership teams.
Drive strategic sales initiatives targeting high-value D2C merchants with annual sales exceeding $500M. Build executive partnerships and deliver ROI-driven payment solutions through detailed account mapping and multi-threaded outreach.
Lead the technical direction and engineering strategy for the Compliance domain, focusing on scalable architecture and platform evolution. Partner with cross-functional leaders to deliver resilient distributed systems and mentor engineers to raise technical standards.
Lead the strategy and execution of Zip's AI-powered product portfolio, focusing on agentic AI systems for consumer and merchant experiences. Collaborate with cross-functional teams to drive measurable ROI, adoption, and scalability of AI products within a fintech environment.
The Director, Strategic Partnerships will define and execute key strategic partnerships and lead go-to-market functions for existing partners. This role involves managing relationships with core partners to drive revenue growth and optimize commercial outcomes.
