Lead the strategy and evolution of customer intelligence, analytics, and market insights to drive data-informed business decisions. Manage a high-performing team while partnering with data science and engineering to operationalize AI-powered predictive capabilities and customer frameworks.
Zip Co Limited
8 Remote Job Openings at Zip Co Limited
Lead the US Fraud & Abuse function by executing a multi-year strategy to protect customers and the business while enabling sustainable growth. Modernize fraud decisioning through AI, machine learning, and advanced analytics while partnering with cross-functional leadership teams.
Drive strategic sales initiatives targeting high-value D2C merchants with annual sales exceeding $500M. Build executive partnerships and deliver ROI-driven payment solutions through detailed account mapping and multi-threaded outreach.
Lead the technical direction and engineering strategy for the Compliance domain, focusing on scalable architecture and platform evolution. Partner with cross-functional leaders to deliver resilient distributed systems and mentor engineers to raise technical standards.
Provide second-line oversight and challenge for the enterprise issue and incident management framework to strengthen the risk and control environment. This includes analyzing incident trends, conducting root cause investigations, and developing governance reporting for senior leadership.
Own and expand strategic enterprise merchant relationships to drive growth in GMV, profitability, and user acquisition. Act as a strategic advisor to C-suite stakeholders while leading cross-functional initiatives to optimize payment strategies and product innovation.
Lead the strategy and execution of Zip's AI-powered product portfolio, focusing on agentic AI systems for consumer and merchant experiences. Collaborate with cross-functional teams to drive measurable ROI, adoption, and scalability of AI products within a fintech environment.
The Director, Strategic Partnerships will define and execute key strategic partnerships and lead go-to-market functions for existing partners. This role involves managing relationships with core partners to drive revenue growth and optimize commercial outcomes.