Lead the end-to-end onboarding and implementation process for new customers to ensure timely delivery and measurable business outcomes. Act as a trusted advisor by coordinating cross-functional teams and managing project timelines, KPIs, and stakeholder expectations.
Zendesk
8 Remote Job Openings at Zendesk
Lead global sales acceleration efforts to drive sustainable revenue growth and operational efficiency. Partner with executive leadership to align go-to-market priorities and scale sales processes across the organization.
Lead and develop a team of Account Executives to drive new business and expand existing customer CX strategies in France. Oversee the sales process using MEDDPICC methodology and collaborate cross-functionally to optimize sales execution and pipeline growth.
Lead end-to-end pursuit strategies for complex, high-value enterprise opportunities exceeding $1M. Orchestrate cross-functional teams to translate CX requirements into outcome-driven value propositions and business cases for C-suite stakeholders.
Own the product strategy and roadmap for AI agent testing, including simulation, quality scoring, and experimentation. Design a pre-publish readiness gate to quantify risk before deployments and ensure usability for non-technical admins.
Lead end-to-end pursuit strategies for complex, high-value enterprise opportunities exceeding $1M. Orchestrate cross-functional teams to translate CX requirements into outcome-driven value propositions and business cases for C-suite stakeholders.
The Senior Solutions Consultant will lead technical and business discovery sessions to understand customer challenges and architect AI-driven Customer Experience (CX) and Employee Services (ES) solutions using advanced AI/ML capabilities. They will own the end-to-end technical engagement through the sales cycle, ensuring solutions are scalable, secure, and align with customer goals and compliance standards.
The Senior Director will shape the strategic vision for business growth in partnership with various teams and lead the marketing strategy to enhance brand awareness and revenue. This role requires collaboration across multiple teams to deliver impactful marketing programs.