Own the end-to-end delivery of customers' AI roadmaps by translating product capabilities into business strategies and driving adoption. Act as the design authority for AI deployments while aligning internal teams to maximize business impact and retention.
Zendesk
9 Remote Job Openings at Zendesk
Lead the scaling of the Custom Data platform by designing and delivering enterprise-grade backend or fullstack solutions. Collaborate with cross-functional leadership to drive architectural decisions and mentor junior engineers to elevate technical standards.
Build and manage a partner ecosystem in EMEA to drive revenue and profitability growth. Collaborate with internal sales and marketing teams to execute joint go-to-market activities and enable partners on Zendesk value propositions.
Lead global sales acceleration and GTM strategies to drive sustainable revenue growth and operational efficiency. Partner with executive leadership to scale sales processes and translate complex data into board-level recommendations.
Lead technical discovery and design scalable contact center solutions using Zendesk, Amazon Connect, and AWS. Build functional prototypes and proof-of-concepts to demonstrate business value to prospective clients during the sales cycle.
Serve as the primary pre-sales technical leader to architect complex AI workflow automations and voice capabilities for enterprise customers. Lead the Proof of Value lifecycle and translate technical requirements into Statements of Work for implementation teams.
Lead and develop a team of Account Executives to drive new business and expand existing customer CX strategies in France. Oversee the sales process using MEDDPICC methodology and collaborate cross-functionally to optimize sales execution and pipeline growth.
Lead end-to-end pursuit strategies for complex, high-value enterprise opportunities exceeding $1M. Orchestrate cross-functional teams to translate CX requirements into outcome-driven value propositions and business cases for C-suite stakeholders.
The Senior Director will shape the strategic vision for business growth in partnership with various teams and lead the marketing strategy to enhance brand awareness and revenue. This role requires collaboration across multiple teams to deliver impactful marketing programs.
