Act as the product and sales subject matter expert for Wavelytics, supporting Account Executives throughout the sales cycle. Deliver technical demonstrations and partner with key accounts to maximize product adoption and value realization.
Manage the full-cycle collections process, including proactive outreach on past-due balances and resolution of billing disputes. Partner with cross-functional teams to reconcile accounts and maintain accurate financial documentation for leadership reporting.
You will manage the end-to-end design process for product initiatives, transforming business objectives into intuitive, high-quality experiences for non-technical users. You will also collaborate closely with product managers and engineers to ensure design consistency and alignment with the company's design system.
Act as the subject matter expert for Wavelytics by supporting sales teams with technical demonstrations and strategic positioning throughout the sales cycle. Partner with key accounts to maximize product adoption while providing feedback to product and marketing teams to influence the roadmap.
The Customer Success Manager will own and elevate a portfolio of high-impact accounts by driving product adoption, retention, and strategic growth. They will serve as the primary point of contact, using data-driven insights to help clients optimize their use of the platform.
The Revenue Operations Analyst will transform complex revenue data into actionable insights to support GTM leadership and the Board. They are responsible for maintaining executive dashboards, supporting the forecasting process, and optimizing GTM performance through data-driven analysis.
The Product Designer will manage the design process from discovery to delivery, creating intuitive solutions for non-technical users. They will collaborate with cross-functional teams to ensure design consistency and alignment with business objectives.
The Technical Consultant will manage customer data migrations and system implementations by writing custom scripts and configuring new environments. They will also act as a primary technical point of contact for clients to ensure projects are delivered on time and within scope.
The Marketing Operations Manager will serve as the primary administrator for core marketing platforms like Pardot, GA4, and 6sense to ensure efficient workflows and reliable data. They will also lead the implementation of AI-powered marketing processes and maintain cross-functional alignment with Sales and Revenue Operations.
The Account Manager will lead strategic business reviews and deliver product demonstrations to drive customer success and growth. They are responsible for managing a sales pipeline and consistently meeting monthly recurring revenue targets through proactive outreach.
The Provisioning Specialist will lead the strategic alignment and technical enablement of SaaS platform implementations for enterprise clients. They are responsible for managing database environments, financial activation, and ensuring regulatory compliance across customer accounts.
You will be responsible for building long-term relationships with enterprise clients to drive growth and adoption of WorkWave's software solutions. This involves managing the full expansion sales cycle, conducting account planning, and achieving ARR quotas.
The Account Executive will act as a strategic partner to large field service businesses, aligning the WorkWave platform to drive business outcomes and digital transformation. They will manage complex, multi-stakeholder sales cycles and build a robust pipeline of multi-million-dollar SaaS opportunities.
The role focuses on maintaining system health, driving process automation via Salesforce Flow, and managing complex integrations. The administrator will partner with business leaders to remove operational friction and implement AI-driven efficiencies.
Guide customers through the software onboarding process by configuring workflows and delivering hands-on user training. Manage multiple client projects simultaneously while utilizing AI tools to optimize documentation and project tracking.
The role focuses on building and optimizing the technical architecture of the marketing and sales stack to drive revenue generation. Key duties include managing platform integrations, ensuring data integrity, and implementing AI-driven operational efficiencies.
Manage a diverse portfolio of global SaaS deployments, focusing on customer relationships, project scoping, and the creation of statements of work. Drive efficiency through AI adoption and ensure project profitability and timely delivery across multiple time zones.
Manage a diverse portfolio of global SaaS deployments, focusing on customer relationships, scoping billable projects, and developing statements of work. The role involves driving both complex enterprise software rollouts and high-velocity application deployments while maintaining project margins.
Perform time-bound contractor engagements under the direction of a WorkWave manager. Work is embedded within a specific team to address a defined business need.
Lead the vision and strategy for customer-facing AI/ML models and data products to drive ARR growth. Act as the technical bridge between executive clients and engineering teams to translate business problems into technical specifications.
Drive the end-to-end development and deployment of machine learning capabilities for customer-facing SaaS products. Partner with product and engineering teams to integrate ML models into workflows and establish evaluation strategies to measure business impact.
