You will be responsible for building strong, long-term relationships with enterprise clients to drive growth and adoption of WorkWave's software solutions. This involves managing the full expansion sales cycle, conducting QBRs, and identifying high-value opportunities within your assigned accounts.
Manage a global portfolio of customer projects, from scoping and statements of work through planning, delivery, risk management, and closure. Build trusted relationships with international stakeholders, provide clear project updates, protect project margins, and use AI and automation tools to improve efficiency.
The contractor will work under the direction of a WorkWave manager, embedded within a specific team to support business needs. Responsibilities are defined by the specific project engagement for which the contractor was vetted.
Own account strategy and customer success planning, helping strategic customers adopt the product, realize business value, and maintain strong retention. Monitor account health and renewal risks, lead executive reviews, identify expansion opportunities, and coordinate account plans with Account Managers and Renewal Managers.
The Sales Enablement Program Manager will lead the planning and execution of seller onboarding, training, and strategic sales programs. This role involves coordinating cross-functional stakeholders to ensure enablement initiatives are scalable, measurable, and effectively reinforced.
The analyst will serve as a primary finance partner to business units, managing annual budgets, monthly forecasts, and long-range planning. They will also provide decision support through financial modeling and translate complex financial data into actionable insights for the executive leadership team.
Manage the full-cycle collections process, including proactive outreach on past-due balances and resolution of billing disputes. Partner with cross-functional teams to reconcile accounts and maintain accurate financial documentation for leadership reporting.
You will manage the end-to-end design process for product initiatives, transforming business objectives into intuitive, high-quality experiences for non-technical users. You will also collaborate closely with product managers and engineers to ensure design consistency and alignment with the company's design system.
Act as the subject matter expert for Wavelytics by supporting sales teams with technical demonstrations and strategic positioning throughout the sales cycle. Partner with key accounts to maximize product adoption while providing feedback to product and marketing teams to influence the roadmap.
The Customer Success Manager will own and elevate a portfolio of high-impact accounts by driving product adoption, retention, and strategic growth. They will serve as the primary point of contact, using data-driven insights to help clients optimize their use of the platform.
The Revenue Operations Analyst will transform complex revenue data into actionable insights to support GTM leadership and the Board. They are responsible for maintaining executive dashboards, supporting the forecasting process, and optimizing GTM performance through data-driven analysis.
The Technical Consultant will manage customer data migrations and system implementations by writing custom scripts and configuring new environments. They will also act as a primary technical point of contact for clients to ensure projects are delivered on time and within scope.
The Account Manager will lead strategic business reviews and deliver product demonstrations to drive customer success and growth. They are responsible for managing a sales pipeline and consistently meeting monthly recurring revenue targets through proactive outreach.
The Provisioning Specialist will lead the strategic alignment and technical enablement of SaaS platform implementations for enterprise clients. They are responsible for managing database environments, financial activation, and ensuring regulatory compliance across customer accounts.
The Account Executive will act as a strategic partner to large field service businesses, aligning the WorkWave platform to drive business outcomes and digital transformation. They will manage complex, multi-stakeholder sales cycles and build a robust pipeline of multi-million-dollar SaaS opportunities.
You will be responsible for building long-term relationships with enterprise clients to drive growth and adoption of WorkWave's software solutions. This involves managing the full expansion sales cycle, conducting account planning, and achieving ARR quotas.
The role focuses on maintaining system health, driving process automation via Salesforce Flow, and managing complex integrations. The administrator will partner with business leaders to remove operational friction and implement AI-driven efficiencies.
Guide customers through the software onboarding process by configuring workflows and delivering hands-on user training. Manage multiple client projects simultaneously while utilizing AI tools to optimize documentation and project tracking.
Manage a diverse portfolio of global SaaS deployments, focusing on customer relationships, scoping billable projects, and developing statements of work. The role involves driving both complex enterprise software rollouts and high-velocity application deployments while maintaining project margins.
Manage a diverse portfolio of global SaaS deployments, focusing on customer relationships, project scoping, and the creation of statements of work. Drive efficiency through AI adoption and ensure project profitability and timely delivery across multiple time zones.
Lead the vision and strategy for customer-facing AI/ML models and data products to drive ARR growth. Act as the technical bridge between executive clients and engineering teams to translate business problems into technical specifications.
Drive the end-to-end development and deployment of machine learning capabilities for customer-facing SaaS products. Partner with product and engineering teams to integrate ML models into workflows and establish evaluation strategies to measure business impact.
